Experts Reviews · Company report
Shoup Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Shoup Tree Services

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 5.0★ from 212 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shoup Tree Services is better than 90% of palm tree trimmers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shoup Tree Services is better than 57% of palm tree trimmers.C
57

Reviews for your job

Customers hired Shoup Tree Services for 5 kinds of job.

Shoup Tree Services for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Tree trimming & pruning” · showing 20

Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Called for some tree trimming of a neighbor’s tree growing over the property line and over my houses roof. Chris gave me an very good price and when we requested some additional work after he arrived he took care of the extra needs with exceptional service. Chris is a straight-up guy who is true to his word. This…

Great priceTree trimming & pruningTree removal
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very satisfied with the many trees and shrubs I had removed as well as the trimming of my other . trees . Chris was very responsive , kept me informed , listened to my needs , did the work on time and he and his crew did a great job cleaning up. I would highly recommend his company to others .

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
M.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris & his team was exceptional. Pricing was reasonable and they went out of their way to perform some extra work that was not included in the agreement. Very nice of him & his team.

Yard debris removalTree trimming & pruningTree removal
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve worked with Shoup’s three times this year, two jobs that were planned and one an emergency. All three jobs were completed quickly and professionally. For the emergency they squeezed us in within an hour. Always friendly and easy to work with and do a great job. Will hire again if the need comes up!

Reasonable priceTree trimming & pruningTree removal
KyleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and the crew at Shoup Tree Services was fantastic! They were professional, friendly, knowledgeable, and did an excellent job from start to finish. Everything was handled efficiently, and you can tell they takes pride in their work and making sure the customer is happy.

Great priceTree trimming & pruning
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did an amazing job. In and out and not a trace of the tree that was there. I highly recommend their services.

Great priceTree stump grindingTree stump removalTree trimming & pruning
MichaelLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and his crew were easy to work with from beginning to the end. Scheduling was probably the only thing that took it's time in regards to the whole process, but that is something anyone might have a bit of trouble with. Dealing with Shoup Tree Services before, during and after the removal of our tree has been…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After seeing the trees my neighbor cut down and the work that Shoup Tree services did for her, I had some work done. I had some trees trimmed over my roof, some grinding of left over roots from a tree cut down years ago, haul in dirt and spread it in two spots in the yard and yank out a large dead bush by the…

Reasonable priceTree stump grindingTree trimming & pruningService not listed
Jordan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent work by Chris and his crew. They were able to remove, mulch and stump a fairly large tree in my front lawn within only a couple hours. Cleanup and car to not damage the lawn with equipment was taken. Highly recommend for the Bay City and Essexville area!

Great priceTree stump grindingTree stump removalTree trimming & pruning
ConnieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris and his crew did an amazing job trimming our trees. Highly recommended. Will definitely call again when we need future work done.

Reasonable priceTree trimming & pruning
MARIELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service provided by Chris was outstanding. The neighbors tree was overhanging and on my garage and carport. Small job compared to most made it impossible to get a reputable company to respond. Chris was on time kept in contact as I couldn’t be home when completed. Even cleaned up and blew off the garage and…

Customer photo from MARIE's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lucas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, quick and reliable. Cleaned up extremely well. Trees looked amazing afterwards. Highly recommended.

Tree trimming & pruning+ Quality
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Holy Smokes!!! Were the first 2 words I said as I walked into my backyard after work. The transformation was amazing. The trees & limbs that were enclosing my yard are gone. Chris & his crew removed trees, limbs & all the debris. Workmanship, Price & Knowledge...Thank you Chris & his hard working crew. I recommend,…

Tree removalTree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned up better than it was.

Tree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, friendly and a great price!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional, high quality service and meticulous work. I could not be happier with the experience I had with them and will undoubtedly hire them again for future work. I have already recommended their services to my neighbors and colleagues. Great customer service and friendly small business I am happy to support.

Tree trimming & pruningYard debris removal+ Quality+ Professionalism+ Value
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris is highly skilled and did an amazing job cleaning up our trees, we had a lot of loose debris from prior storms and some branches that needed trimming! He was quick to respond, professional and courteous. 10 out of 10 we definitely recommend Shoup Tree Services!

Tree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have a large beautiful maple tree in our backyard that needed to be trimmed and one big branch cut, as it was going over the neighbor's backyard. Chris came promptly to give a very reasonable quote and did a great job, very professional, giving us a lot of advice and about how he did cut the tree to preserve it…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did an amazing job cutting three and trimming two trees.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shoup Tree Services was a pleasure to work with. Chris was quick supplying an estimate and got me on his schedule right away. He removed a large blue spruce and trimmed up three other trees on my property. The guys were very thorough and meticulous with the cleanup. My wife and I could not be happier with the…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 0%Not sure 3%

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