Experts Reviews · Company report
Shoup Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Shoup Tree Services

Essexville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 53 palm tree trimmers · 5.0★ from 212 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shoup Tree Services is better than 98% of palm tree trimmers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shoup Tree Services is better than 90% of palm tree trimmers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shoup Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shoup Tree Services is better than 57% of palm tree trimmers.C
57

Reviews for your job

Customers hired Shoup Tree Services for 5 kinds of job.

Shoup Tree Services for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Tree trimming & pruning”

Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Called for some tree trimming of a neighbor’s tree growing over the property line and over my houses roof. Chris gave me an very good price and when we requested some additional work after he arrived he took care of the extra needs with exceptional service. Chris is a straight-up guy who is true to his word. This…

Great priceTree trimming & pruningTree removal
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very satisfied with the many trees and shrubs I had removed as well as the trimming of my other . trees . Chris was very responsive , kept me informed , listened to my needs , did the work on time and he and his crew did a great job cleaning up. I would highly recommend his company to others .

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
M.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris & his team was exceptional. Pricing was reasonable and they went out of their way to perform some extra work that was not included in the agreement. Very nice of him & his team.

Yard debris removalTree trimming & pruningTree removal
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve worked with Shoup’s three times this year, two jobs that were planned and one an emergency. All three jobs were completed quickly and professionally. For the emergency they squeezed us in within an hour. Always friendly and easy to work with and do a great job. Will hire again if the need comes up!

Reasonable priceTree trimming & pruningTree removal
KyleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and the crew at Shoup Tree Services was fantastic! They were professional, friendly, knowledgeable, and did an excellent job from start to finish. Everything was handled efficiently, and you can tell they takes pride in their work and making sure the customer is happy.

Great priceTree trimming & pruning
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did an amazing job. In and out and not a trace of the tree that was there. I highly recommend their services.

Great priceTree stump grindingTree stump removalTree trimming & pruning
MichaelLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and his crew were easy to work with from beginning to the end. Scheduling was probably the only thing that took it's time in regards to the whole process, but that is something anyone might have a bit of trouble with. Dealing with Shoup Tree Services before, during and after the removal of our tree has been…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After seeing the trees my neighbor cut down and the work that Shoup Tree services did for her, I had some work done. I had some trees trimmed over my roof, some grinding of left over roots from a tree cut down years ago, haul in dirt and spread it in two spots in the yard and yank out a large dead bush by the…

Reasonable priceTree stump grindingTree trimming & pruningService not listed
Jordan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent work by Chris and his crew. They were able to remove, mulch and stump a fairly large tree in my front lawn within only a couple hours. Cleanup and car to not damage the lawn with equipment was taken. Highly recommend for the Bay City and Essexville area!

Great priceTree stump grindingTree stump removalTree trimming & pruning
ConnieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris and his crew did an amazing job trimming our trees. Highly recommended. Will definitely call again when we need future work done.

Reasonable priceTree trimming & pruning
MARIELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service provided by Chris was outstanding. The neighbors tree was overhanging and on my garage and carport. Small job compared to most made it impossible to get a reputable company to respond. Chris was on time kept in contact as I couldn’t be home when completed. Even cleaned up and blew off the garage and…

Customer photo from MARIE's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lucas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, quick and reliable. Cleaned up extremely well. Trees looked amazing afterwards. Highly recommended.

Tree trimming & pruning+ Quality
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Holy Smokes!!! Were the first 2 words I said as I walked into my backyard after work. The transformation was amazing. The trees & limbs that were enclosing my yard are gone. Chris & his crew removed trees, limbs & all the debris. Workmanship, Price & Knowledge...Thank you Chris & his hard working crew. I recommend,…

Tree removalTree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned up better than it was.

Tree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, friendly and a great price!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional, high quality service and meticulous work. I could not be happier with the experience I had with them and will undoubtedly hire them again for future work. I have already recommended their services to my neighbors and colleagues. Great customer service and friendly small business I am happy to support.

Tree trimming & pruningYard debris removal+ Quality+ Professionalism+ Value
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris is highly skilled and did an amazing job cleaning up our trees, we had a lot of loose debris from prior storms and some branches that needed trimming! He was quick to respond, professional and courteous. 10 out of 10 we definitely recommend Shoup Tree Services!

Tree trimming & pruningYard debris removal+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have a large beautiful maple tree in our backyard that needed to be trimmed and one big branch cut, as it was going over the neighbor's backyard. Chris came promptly to give a very reasonable quote and did a great job, very professional, giving us a lot of advice and about how he did cut the tree to preserve it…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did an amazing job cutting three and trimming two trees.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shoup Tree Services was a pleasure to work with. Chris was quick supplying an estimate and got me on his schedule right away. He removed a large blue spruce and trimmed up three other trees on my property. The guys were very thorough and meticulous with the cleanup. My wife and I could not be happier with the…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Mechanical1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are professional and do great work at reasonable prices. You won’t be disappointed.

Tree trimming & pruning
Shellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shoups Tree Service did an excellent job trimming the several large trees on our property. They are courteous, professional, arrived on time, and thoroughly cleaned up upon completion. I will recommend Shoups to everyone needing their services. Shoups, Thank you.

Tree trimming & pruning
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was incredibly responsive when I requested a quote. In fact, after completing the online request to obtain a quote, he almost immediately followed up with an email and then a phone call. While I had planned to get a couple of quotes, after talking with Chris about the scope of work, getting what I thought to…

Tree trimming & pruning
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris did a great job. Showed up for the estimate and completed job the same day. I would definitely recommend

Tree trimming & pruning+ Quality+ Professionalism
phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

they did all the work they were hired to do plus some extra things at no additional charge to help us out. they also were the lowest bidders when we contacted some additional yard services. i give them my full recommendation.

Tree stump removalTree removalTree trimming & pruning
Dorothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an excellent job of cutting down 3 trees in my backyard.They also cleaned up all the debris ,raked the finer twigs and took it all away. Chris was very personable,friendly,considerate,and on time.I highly recommend this service .Thanks,Chris!

Tree removalTree trimming & pruning
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service from Shoup tree service was excellent. Great hard working and clean up was impeccable. Thank you again and keep up the great job.

Tree stump removalTree trimming & pruning+ Punctuality+ Quality+ Professionalism
JenniferLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shoup tree service did an excellent job. After seeing what they did to my neighbors trees, I had them trim a big oak tree in our yard. Chris was very knowledgeable and did exactly what I wanted. The quality of the work was outstanding and the price can’t be beat! I was beyond satisfied at the job they did. I will…

Tree trimming & pruning+ Quality+ Professionalism+ Value
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shoup Tree Service did an excellent job trimming & pruning my trees. Chris was very quick to give me an estimate and the cost was very reasonable. He & his employee did an excellent job of cleaning up, as well. Very polite young man. I am very pleased with this company.

Tree trimming & pruning+ Responsiveness+ Quality+ Professionalism
W5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris did a great job! He was on time for the quote & was patient with me while I was dealing with other contractors on the job site. He did tree removal & trimming of branches on electrical wires. He was with his crew the day of work. He was great to work with & followed up on our satisfactory with the job. We will…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
MaryLocal Guide · 204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After phoning two other "professional" tree services, with no response I happened to see an ad on FB. I phoned Shoup tree services and received an immediate response. He and his crew showed up, on time, he cut up two fallen trees, removed another cedar tree, and cleaned up all the debris. Quick response, professional, and I highly recommend.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guy, showed up ontime and got the job done fast and profesionally

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Chris and crew were efficient, professional and fast. Easy to work with.

Tree removalTree trimming & pruningService not listed+ Responsiveness+ Quality+ Professionalism
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend Shoup Services for all your tree trimming and yard maintenance needs! We had Chris come out to look at a LARGE tree that needed trimming and another tree that needed removal. We ended up having the large tree trimmed and cabled and are happy with the result. Chris and his associates were very…

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Andy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and his crew did a great job removing a large tree which was very difficult. They are very hard workers and Chris strives to make sure that customers are satisfied. We were very pleased with the job he did for us and plan to have him return for more jobs in the future. We highly recommend Chris Shoup services!

Tree removalTree trimming & pruning
Kareyna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Shoup Services did a fine job trimming a large tree at my office. He promised to come back and finish taking off some smaller high branches. I will update to 5 stars when complete. Thank you!

Tree trimming & pruning
Alice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had them take down a tree, trim a tree and clean gutters. They did a great job. Cleaned everything up (plus some). Will have them back to remove another tree and bushes. Highly Recommend.

Tree removalTree trimming & pruningService not listed+ Quality+ Professionalism+ Value
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very pleased with this service and would definitely hire them again!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had several trees trimmed today. They did a very good job. Chris was very easy to deal with and couldn't do enough for me. Clean up was complete also. I wouldn't hesitate to have them back again in the future.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Value
SteveLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shoup Services is a locally owned and operated business. This is the second time that we have had their services manage our trees. We have had 60 foot trees taken down, tree limbs pruned so they will not rub against the house, stumps removed and precariously dangerous dead limbs removed to prevent injury and damage.…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
sameer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceYard debris removalTree trimming & pruning
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceTree stump grindingYard debris removalTree trimming & pruning
PearlyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tree stump removalTree removalTree stump grinding
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tree trimming & pruningYard debris removalService not listed+ Responsiveness+ Professionalism
jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 0%Not sure 3%

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