Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Showcase Carpet Cleaning & More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Showcase Carpet Cleaning & More

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 81 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Showcase Carpet Cleaning & More for 5 kinds of job.

Showcase Carpet Cleaning & More for area rug cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$397
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Area rug cleaning”

Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quality work with great customer service! My carpets and tile look brand new I’m so satisfied with the work that Zach did with my home.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zach was responsive and accommodating! It couldn't have worked out better :)

Great pricePet stain & odor removalArea rug cleaning
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have used Showcase Carpet for years and they never disappoint! This is a great family business that I am happy to support! Quality job and wonderful customer service!

Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, nice guy and got pretty bad stains out of my carpet. Would recommend

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Ricardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach did a great job. Easy to communicate and schedule an appointment. No surprises, great work and the results speak for themselves. Our 5+ year old couch, recliners and rug look brand new again! Great investment and highly recommend.

Paid $400–450Great priceUpholstery cleaningArea rug cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zach came to our house on 2 occasions. He was very meticulous and did a great, thorough job. He came twice because we expanded the scope of work. He works with a chemist to make sure he has the right cleaning solution for each fabric type. He was able to get some stains out that our previous upholstery cleaners…

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaningService not listed

Price

$224-14% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning35$158–$334
General carpet cleaning15$170–$340
Upholstery cleaning12$183–$347
Area rug cleaning6$164–$397
Pet stain & odor removal5$153–$315

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