Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Showcase Carpet Cleaning & More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Showcase Carpet Cleaning & More

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 81 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Showcase Carpet Cleaning & More for 5 kinds of job.

Showcase Carpet Cleaning & More for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “General carpet cleaning”

Frankie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Hands down one of the best experiences I’ve had with any service company. The quality of work was seriously impressive. My carpets came out looking absolutely incredible, and the entire process was quick, efficient, and professional from start to finish. You can tell when someone genuinely takes pride in their work,…

Paid $100–150Great priceGeneral carpet cleaning
Camilla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service and great costumer service! Definitely recommend and will be using the service again!

General carpet cleaning
Julian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zach from Showcase was excellent to work with. He came out and did an incredible job cleaning our carpet. The water from the first wash reactivated an old pet urine patch, and Zach came back out to treat the patch the next business day. I would highly recommend Showcase Carpet Cleaning.

Paid $300–350Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
ShohrehLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with their service. Zach was very polite, professional, and responsive from the beginning. He explained everything clearly and did an excellent job cleaning my place. I really appreciated his honesty and attention to detail. He cleaned three areas for me and only charged me for two because…

Customer photo from Shohreh's reviewCustomer photo from Shohreh's reviewCustomer photo from Shohreh's reviewCustomer photo from Shohreh's review
Paid $100–150Great priceGeneral carpet cleaning
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quality work with great customer service! My carpets and tile look brand new I’m so satisfied with the work that Zach did with my home.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Elaine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional, arrived on time, carpet looks great. Thanks, Zach!

Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommended! Prompt, fair price, excellent communication, thorough cleaning. Thanks much!

Customer photo from Kyle's review
Paid $200–250Great priceGeneral carpet cleaning
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing!!! Saved my carpets after I thought my tenant ruined them and they look great now! Also made my tile look new!!!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningService not listed
JonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service! Showcase had best value to do work on the weekend and at an extremely reasonable price for the 2 rooms that we needed carpet cleaning. There were no hidden costs and Zach is building up a family business -support local small business! He arrived right on time and as promised. He used Sweet Breeze…

Paid $100–150Great priceGeneral carpet cleaning
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have used Showcase Carpet for years and they never disappoint! This is a great family business that I am happy to support! Quality job and wonderful customer service!

Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, nice guy and got pretty bad stains out of my carpet. Would recommend

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Claudia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m super happy I met Zack , attentive over the phone , needed to clean the carpet and the staircase , made an appointment same day , punctual proffesional , the carpet smells great and looks Clean , yeee !! really good price ! Thank you Zack !

General carpet cleaning
N4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zach was super professional, was able to come clean my carpets within 24 hours of me calling (I was in a time crunch so this was a total relief!), and the cleaning barely took an hour-super efficient. He also was able to get out two large stains from pets and coffee that I thought would be a big issue. Will totally use Showcase Carpet Cleaning again.

Paid $100–150Reasonable priceGeneral carpet cleaning
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You guys don’t look any where else to get your carpets cleaned . I called and Zach came out the same day on a short notice . We are very satisfied with his work and we will definitely be calling him in the future for up keep . Thank you Zach for taking the time to squeeze us in your busy schedule.

Paid $100–150Reasonable priceGeneral carpet cleaning
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job, professional and friendly.

Paid $500+Reasonable priceGeneral carpet cleaning

Price

$224-14% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning35$158–$334
General carpet cleaning15$170–$340
Upholstery cleaning12$183–$347
Area rug cleaning6$164–$397
Pet stain & odor removal5$153–$315

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