Experts Reviews · Company report
Showcase Carpet Cleaning & More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Showcase Carpet Cleaning & More

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 81 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Showcase Carpet Cleaning & More is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Showcase Carpet Cleaning & More is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Showcase Carpet Cleaning & More for 5 kinds of job.

Showcase Carpet Cleaning & More for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Upholstery cleaning”

westelevenlaneLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Perfectly cleaned our ivory sectional. Had a few stains that had even bigger stains from me trying to use a bottle or can of some kind of other cleaner that made things worse. Zach really came through. Happy to report it looks good as new!!

Paid $150–200Upholstery cleaning
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zach did an amazing job cleaning my couch, it looks like new! He was punctual, professional and a pleasure to work with. I definitely recommend Showcase and will use them again.

Reasonable priceUpholstery cleaning
MikeLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hired Showcase to take care of some construction dust that got on some upholstered chairs and couches. The service member showed up on time, completed the work efficiently, and gave us a break on pricing. Would hire again in a heartbeat. Highly recommend

Reasonable priceUpholstery cleaning
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quality work with great customer service! My carpets and tile look brand new I’m so satisfied with the work that Zach did with my home.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend showcase carpet cleaning. The young man was very professional, impeccably dressed, was on time, did above and beyond great work actually cleaned more areas than I asked for at no extra charge. It's so refreshing to have a young person that actually gives excellent customer service, and does an…

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaning
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent carpet and upholstery cleaning service! Very easy to book online. Zach was very timely and courteous and did a great job! We’ll definitely be using Showcase again.

Customer photo from Laurie's review
Not sureCarpet steam cleaningUpholstery cleaning
Cameron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Would definitely recommend and use them again. They were available right away and they even beat the quote I got from another company. Zach did an awesome job, everything looks so good and clean.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Lynda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zack arrived on time and quickly went to work. My sofas and carpet look great. Thankyou Zack!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Ricardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach did a great job. Easy to communicate and schedule an appointment. No surprises, great work and the results speak for themselves. Our 5+ year old couch, recliners and rug look brand new again! Great investment and highly recommend.

Paid $400–450Great priceUpholstery cleaningArea rug cleaning
aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach was very professional, he made sure that everything looked perfect before he left. Will using him again.

Reasonable priceCarpet steam cleaningUpholstery cleaning
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Zach was very professional. We had a great experience!

Paid $350–400Reasonable priceUpholstery cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zach came to our house on 2 occasions. He was very meticulous and did a great, thorough job. He came twice because we expanded the scope of work. He works with a chemist to make sure he has the right cleaning solution for each fabric type. He was able to get some stains out that our previous upholstery cleaners…

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaningService not listed

Price

$224-14% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 45%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning35$158–$334
General carpet cleaning15$170–$340
Upholstery cleaning12$183–$347
Area rug cleaning6$164–$397
Pet stain & odor removal5$153–$315

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