Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%94+26.5Replies to reviews 8%68+5.6Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREShubh Beauty - Kannapolis, NC (Inside Walmart)
Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 84 spas · 4.9★ from 232 Google reviews
Report card
Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than 94% of spas.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than 94% of spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than —% of spas.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shubh Beauty - Kannapolis, NC (Inside Walmart) is better than 68% of spas.B
68
Reviews for your job
Customers hired Shubh Beauty - Kannapolis, NC (Inside Walmart) for 7 kinds of job.
Shubh Beauty - Kannapolis, NC (Inside Walmart) for waxing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–20
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$8–$33
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
All 5 Google reviews tagged “Waxing”
Anonymous3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
A WONDERFUL experience. She has a customer for life. I attached my before and after pics. She does AMAZING work. She offers a variety of services. Ask for Rita!
Paid $40–60Eyebrow beautificationEyebrow shapingEyebrow threading
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Pinkee great job wax and threading !
Paid $20–40WaxingHair threadingEyebrow beautification
Lety1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Me gustaron mucho que me hicieron las cejas.. 10/10 recomendada
Paid $1–20Eyebrow threadingWaxing
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very friendly!! In and out fast.
Paid $1–20Waxing
laxmi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had a wonderful experience with Pabitra. Threading my eyebrow and waxing was quick, clean, and comfortable. She was professional, made me feel at ease, and maintained excellent hygiene throughout. Highly recommend for anyone looking for quality services!
Eyebrow shapingEyebrow threadingWaxing
Price
$17-80% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Eyebrow beautification | 46 | — |
| Eyebrow threading | 44 | — |
| Eyebrow shaping | 34 | — |
| Hair threading | 16 | — |
| Eyebrow waxing | 7 | — |
| Waxing | 5 | $8–$33 |
| Eyelash extensions | 3 | — |
