Sudarshan Rijal5 reviewsTotal number of Google reviews Sudarshan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI did first time threading. I love the way how she did.
Shubh Beauty - Kannapolis, NC (Inside Walmart)
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%94+26.5Replies to reviews 8%68+5.6Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 84 spasPosition by Experts Score among all companies we track in this category. · better than 47%
4.9 ★★★★★ 232 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
$17typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Shubh Beauty - Kannapolis, NC (Inside Walmart) at a glance
Customers frequently praise the salon for precise eyebrow threading, tinting, and lash services, noting that staff members are gentle, professional, and communicative. The location is described as clean, with clients often highlighting the quick turnaround and the availability of a reward system. However, some reviews criticize the business for frequent unexpected closures without updated information on Google, while others report dissatisfaction with specific facial techniques or the durability of lash applications.
- Google rating: 4.9 out of 5 from 232 reviews (97% five-star).
- Reviews on this page: 232 Google reviews (194 with written comments, 29 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: November 5, 2026.
- Service: Spa serving Kannapolis, North Carolina.
Data from Google, last updated November 6, 2026.
Score profile vs other spas
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shubh Beauty - Kannapolis, NC (Inside Walmart): 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shubh Beauty - Kannapolis, NC (Inside Walmart): 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shubh Beauty - Kannapolis, NC (Inside Walmart): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shubh Beauty - Kannapolis, NC (Inside Walmart): 68/100 on this factor. Category median: 67.B
68
Bar = this company · dark tick = category median.
Star ratings
232 Google reviews we collected
- 5 stars22597%
- 4 stars42%
- 3 stars10%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 194 written reviews
- Praise18799%
- Complaints11%
Price
What customers reported paying
$17-80% vs typical spas
Middle half of what 130 customers paid ($4–$33) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results7037%
- Staff & attitude6032%
- Would recommend3016%
- Speed & response2111%
- Price & value53%
- Communication21%
What customers talk about
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rita is absolutely the best, my eyebrows stay done she does an amazing job and her customer service is amazing as well !”
“She’s a nice lady and my eyebrows came out amazing , I’ll be coming here from now on .”
“I highly recommend Rita and will definitely be coming back!”
“If you have any issues , she will immediately get you in to fix it.”
“Prices are very affordable too!”
“She listened to both of us and our eyebrows turned out fantastic and the pricing is great!”
People customers mention
- Rita 17 reviews
- Jani 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Shubh Beauty - Kannapolis, NC (Inside Walmart) for 7 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Toe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
3 Words…Go See Rita!! Rita has been threading my eyebrows for over 5 years! She is very precise with doing my eyebrows. The results of my eyebrows is super cleaned (No Wax is Needed), and perfectly shaped. She is experienced with facials, multiple services with brows and lashes, and more!!! GO SEE RITA!!! You will…
Paid $1–20Eyebrow beautificationEyebrow shapingEyebrow threading
Anonymous3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
A WONDERFUL experience. She has a customer for life. I attached my before and after pics. She does AMAZING work. She offers a variety of services. Ask for Rita!
Paid $40–60Eyebrow beautificationEyebrow shapingEyebrow threading
Adajah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Rita is absolutely the best, my eyebrows stay done she does an amazing job and her customer service is amazing as well ! that’s my girl ❤️❤️
Paid $1–20Eyebrow beautification
Amber8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Rita is exceptionally professional! This is the best my eyebrows have looked on years.
Paid $1–20
Novi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
She’s a nice lady and my eyebrows came out amazing , I’ll be coming here from now on . This location is also very very clean thank you so much Rita :) .
Paid $1–20Eyebrow shaping
JariiaDanaee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
areba did my brows and i love them! ive come to her many times and always leave satisfied!
Paid $1–20Eyebrow beautificationEyebrow shaping
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Eyebrow beautification | 46 | — |
| Eyebrow threading | 44 | — |
| Eyebrow shaping | 34 | — |
| Hair threading | 16 | — |
| Eyebrow waxing | 7 | — |
| Waxing | 5 | $8–$33 |
| Eyelash extensions | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 232 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Diana Lopez
Review from Google · view on GoogleRITA SHE VERY NICE PERSON VEN Con Rita es muy buena 👍👍👍👍
Toe Toe4 reviewsTotal number of Google reviews Toe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google3 Words…Go See Rita!! Rita has been threading my eyebrows for over 5 years! She is very precise with doing my eyebrows. The results of my eyebrows is super cleaned (No Wax is Needed), and perfectly shaped. She is experienced with facials, multiple services with brows and lashes, and more!!! GO SEE RITA!!! You will definitely be returning after 1 service with her!! I will definitely continue going to this shop! Great Great Great Shop!!
- Price: $1–20
- Services: Eyebrow beautification, Eyebrow shaping, Eyebrow threading
- Atmosphere: Relaxing
- Maintenance: Pristine
Response from the owner · 3 days ago
We truly appreciate your lovely feedback! It means a lot to our team. We're glad you enjoyed the service and had a positive experience at Shubh Beauty. Hope to welcome you again soon!
Anonymous3 reviewsTotal number of Google reviews Anonymous has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA WONDERFUL experience. She has a customer for life. I attached my before and after pics. She does AMAZING work. She offers a variety of services. Ask for Rita!
- Price: $40–60
- Services: Eyebrow beautification, Eyebrow shaping, Eyebrow threading, Waxing
- Atmosphere: Relaxing, Energetic, Cozy, Other
- Maintenance: Pristine
Response from the owner · 3 days ago
Thank you for your wonderful feedback! We’re so glad to hear that our team made your experience special. Your appreciation will definitely be shared with our staff.
Adajah Lewis1 reviewTotal number of Google reviews Adajah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRita is absolutely the best, my eyebrows stay done she does an amazing job and her customer service is amazing as well ! that’s my girl ❤️❤️
- Price: $1–20
- Services: Eyebrow beautification
- Atmosphere: Relaxing
- Maintenance: Pristine
Response from the owner · 3 days ago
Your kind words about our team mean so much to us. We’re proud to have such dedicated staff who always try to give every client a comfortable and positive experience.
Amber Davis8 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRita is exceptionally professional! This is the best my eyebrows have looked on years.
- Price: $1–20
- Atmosphere: Relaxing, Modern, Cozy
- Maintenance: Pristine
Response from the owner · 4 days ago
Your kind words about our team mean so much to us. We’re proud to have such dedicated staff who always try to give every client a comfortable and positive experience.
Novi will1 reviewTotal number of Google reviews Novi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe’s a nice lady and my eyebrows came out amazing , I’ll be coming here from now on . This location is also very very clean thank you so much Rita :) .
- Price: $1–20
- Services: Eyebrow shaping
- Atmosphere: Relaxing
- Maintenance: Pristine
Response from the owner · 4 days ago
We truly appreciate your lovely feedback! It means a lot to our team. We're glad you enjoyed the service and had a positive experience at Shubh Beauty. Hope to welcome you again soon!
Pricila Soto2 reviewsTotal number of Google reviews Pricila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRita did a great job threading my eyebrows. Very quick and precise work.
- Price: $1–20
- Services: Eyebrow threading
- Atmosphere: Relaxing
- Maintenance: Well-kept
Response from the owner · 4 days ago
Your kind words about our team mean so much to us. We’re proud to have such dedicated staff who always try to give every client a comfortable and positive experience.
Akeya Wallace4 reviewsTotal number of Google reviews Akeya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleplease come see rita. she will get you right!!
Response from the owner · a month ago
Thank you for the 5-star rating! We truly appreciate your support and look forward to seeing you again at Shubh Beauty.
Julisa Johnston3 reviewsTotal number of Google reviews Julisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRita always does such a great job with my eyebrows.
- Price: $1–20
- Services: Eyebrow threading
- Atmosphere: Relaxing, Cozy
- Maintenance: Well-kept
Response from the owner · Edited 2 months ago
Thank you for your wonderful feedback! We’re so glad to hear that our team made your experience special. Your appreciation will definitely be shared with our staff.
Shubh Beauty - Kannapolis, NC (Inside Walmart) on Google Maps →
Business details
- Address: 2420 Supercenter Dr NE, Kannapolis, NC 28083
- Phone: (704) 796-6803
- Website: shubhbeautync.com
- Service area: Kannapolis, NC