Health and beauty shop · Kannapolis, NC · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 84 spasiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★139 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Skin Revival five stars based on 139 reviews, highlighting services like HydraFacials and dermaplaning. Customers frequently praise the staff for their punctuality, clear communication, and thorough explanations of treatments and skincare routines. The shop is described as clean and relaxing, with providers offering customized advice and product recommendations without pressure or upselling. No specific criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding the professional and welcoming atmosphere.
Google rating: 5.0 out of 5 from 139 reviews (100% five-star).
Reviews on this page: 139 Google reviews (139 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 29, 2026.
Service: Spa serving Kannapolis, North Carolina.
Data from Google, last updated November 6, 2026.
Score profile vs other spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Skin RevivalSpas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skin Revival: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skin Revival: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skin Revival: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
139 Google reviews we collected
5.0of 5
5 stars139100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 139 written reviews
99%praise
Praise21099%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7133%
Would recommend5928%
Communication3014%
Quality & results209%
Honesty & trust168%
Speed & response147%
Price & value31%
What customers talk about
We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was so kind and welcoming, and she took the time to explain everything and educate me about my skin and how to care for it.”
“I highly recommend Anj to anyone looking for a great skincare experience!”
“Cannot recommend her enough I will continue to use Anj for all my skincare needs!”
“She was so nice, informative, and took the time to explain everything and make sure I felt comfortable.”
“She is incredibly knowledgeable, thorough, and genuinely passionate about helping you feel confident in your own skin.”
“She didn’t have to do that at all, but she was incredibly helpful and genuinely wanted to help me.”
“What I appreciate most is how responsive she is anytime I've had questions, she's quick to answer and always helpful.”
“Certainly worth the money & did I mention that she made my face look phenomenal?”
People customers mention
Anj57 reviews
Anjali7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDiane1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had an amazing HydraFacial with Anj at Skin Revival! She was so kind and welcoming, and she took the time to explain everything and educate me about my skin and how to care for it. I really appreciated her attention and the care she put into my appointment. The facial was wonderful, and I’m so glad I went. I…
CCamryn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can’t say enough good things about my experience with Anj! Even before I was officially a client, she was so kind and took the time to help me figure out what had gone wrong with my skincare routine from a previous place. She didn’t have to do that at all, but she was incredibly helpful and genuinely wanted to…
LLauren11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful experience! Anjali is very personable and took the time to discuss what is best for my skin. I appreciate the thoroughness and information given. Totally recommend!
CCarly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This was my first experience at skin revival and it was great! Anj was amazing! She really helped me feel my best!
CColleen8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can’t say enough good things about my experience! She is incredibly knowledgeable, professional, and genuinely cares about her clients. She always makes me feel comfortable and takes the time to listen to my concerns, explain everything she’s doing, and make thoughtful recommendations without ever making me feel…
FFran3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This was my first HydraFacial, and it was a great experience! Anj explained every step of the process and was very knowledgeable about my skincare concerns. I felt comfortable throughout the treatment, and my skin looked amazing afterward. I’m already looking forward to my next one!
I had an amazing HydraFacial with Anj at Skin Revival! She was so kind and welcoming, and she took the time to explain everything and educate me about my skin and how to care for it. I really appreciated her attention and the care she put into my appointment. The facial was wonderful, and I’m so glad I went. I highly recommend Anj to anyone looking for a great skincare experience!
C
Camryn Wagner4 reviewsiTotal number of Google reviews Camryn has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about my experience with Anj! Even before I was officially a client, she was so kind and took the time to help me figure out what had gone wrong with my skincare routine from a previous place. She didn’t have to do that at all, but she was incredibly helpful and genuinely wanted to help me.
When I finally came in to see her, she was just as amazing! She was so nice, informative, and took the time to explain everything and make sure I felt comfortable. She’s been so great throughout the entire process, and I’m so happy I found her! I would 100% recommend her to anyone looking for someone who truly cares about their clients and their skin!!
L
Lauren Marley11 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Wonderful experience! Anjali is very personable and took the time to discuss what is best for my skin. I appreciate the thoroughness and information given. Totally recommend!
C
Carly4 reviewsiTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about my experience! She is incredibly knowledgeable, professional, and genuinely cares about her clients. She always makes me feel comfortable and takes the time to listen to my concerns, explain everything she’s doing, and make thoughtful recommendations without ever making me feel pressured.
She is also such a kind and welcoming person, which makes every appointment something I genuinely look forward to. I highly recommend her to anyone looking for an esthetician who truly cares about her clients and their results! 💕
H
Henley Guffey4 reviewsiTotal number of Google reviews Henley has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about Anj at Skin Revival! I had been going to the same dermatologist for a few years and truly loved them, but I often felt like I was being pushed toward Botox treatments when that was not what I was looking for. A friend recommended Anj, and everything changed.
Her space is beautiful, so calming, clean, professional, and relaxing. From the moment I walked in, I felt comfortable and cared for. Anj took the time to truly listen to my concerns, explain everything she was doing, and make sure I understood the “why” behind each treatment. She is incredibly knowledgeable, thorough, and genuinely passionate about helping you feel confident in your own skin.
I had my first dermaplaning appointment with her a few days ago, and my skin has never felt or looked better. My face felt so smooth, refreshed, and rejuvenated afterward. She removed the dead skin and peach fuzz, helping reveal such a healthy glow underneath. I have honestly never felt more confident in my skin!
One of the things I appreciated most was that Anj did not just send me home and leave me wondering what to do next. She explained my future treatment plan, talked through the steps we will take to work toward smoother skin and fading my acne scars, and gave me a clear understanding of what to expect moving forward. She also sent me home with amazing products, helped me evaluate the products I already had at home, and created a personalized morning and evening skincare routine that has already made such a difference.
Anj is kind, thoughtful, sweet, professional, and incredibly thorough. I am so thankful I found her and cannot wait for many more appointments at Skin Revival. If you are looking for someone who truly listens, educates you, and makes you feel cared for every step of the way, Anj is your girl!❤️
F
Fran Underwood3 reviewsiTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
This was my first HydraFacial, and it was a great experience! Anj explained every step of the process and was very knowledgeable about my skincare concerns. I felt comfortable throughout the treatment, and my skin looked amazing afterward. I’m already looking forward to my next one!
C
Carlie Darnell1 reviewiTotal number of Google reviews Carlie has written across all businesses on Google Maps, not just this one.
Could not recommend Anj enough!! She is so sweet and you can truly tell she cares about you and the concerns you have with your skin. Struggling with melasma and dermatitis she has made the BIGGEST difference in my face. I told myself I was only doing this to get ready for my wedding, but I feel like this is addiction I can’t stop😂 book with my girl, you won’t be disappointed 🩵
O
Ofelia Lorenzo3 reviewsiTotal number of Google reviews Ofelia has written across all businesses on Google Maps, not just this one.
I've been to Anj twice now and I can honestly say she's amazing at what she does. She's incredibly knowledgeable and takes the time to explain everything, which made me feel really comfortable and confident in my treatments. What I appreciate most is how responsive she is anytime I've had questions, she's quick to answer and always helpful.
She's professional, kind, and truly cares about her clients' skin and overall experience. I'm so glad I found her and will definitely continue coming back!
L
Lemuel Carde6 reviewsiTotal number of Google reviews Lemuel has written across all businesses on Google Maps, not just this one.
I just finished a HydraFacial with Anj from Skin Revival, it was hands-down the best experience I’ve had. From the moment I sat down Anj made me feel so comfortable.
The procedure itself was fascinating. I loved the feeling of the vortex suction; it felt like a tiny vacuum deep-cleaning my pores without any of the stinging or pain I’ve felt with traditional facials.
The best part? Anj showed me the 'gunkie jar' afterward, and I couldn't believe what was in my pores.
I highly recommend Anj from Skin Revival! A1
