Veterinarian · North Charleston, SC · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 50 veterinary techniciansiPosition by Experts Score among all companies we track in this category. · better than 88%
4.9★★★★★190 Google reviews
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Shuler Veterinary Clinic 4.9 out of 5 stars based on 190 reviews, with the owner responding to 83% of feedback. Customers frequently praise the staff's kindness, punctuality, and thorough communication, noting that the clinic offers services like acupuncture and laser therapy while providing cost estimates upfront. A recurring criticism involves billing practices, specifically complaints about undisclosed credit card fees and high costs for vaccinations and blood work that some clients found excessive compared to other facilities.
Google rating: 4.9 out of 5 from 190 reviews (97% five-star).
Reviews on this page: 190 Google reviews (166 with written comments, 36 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 9, 2026.
Service: Veterinary Technician serving North Charleston, South Carolina.
Data from Google, last updated November 10, 2026.
Score profile vs other veterinary technicians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Shuler Veterinary ClinicVeterinary Technicians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shuler Veterinary Clinic: 91/100 on this factor. Category median: 84.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shuler Veterinary Clinic: 89/100 on this factor. Category median: 80.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shuler Veterinary Clinic: 87/100 on this factor. Category median: 92.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shuler Veterinary Clinic: 99/100 on this factor. Category median: 89.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shuler Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shuler Veterinary Clinic: 100/100 on this factor. Category median: 57.A
100
Bar = this company · dark tick = category median.
Star ratings
190 Google reviews we collected
4.9of 5
5 stars18497%
4 stars21%
3 stars00%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 166 written reviews
99%praise
Praise21999%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price927%
Reasonable2267%
Overpriced00%
Not sure26%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10648%
Quality & results3415%
Would recommend2411%
Communication209%
Speed & response188%
Honesty & trust115%
Price & value94%
What customers talk about
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I appreciate the calming blanket they put on his carrier and how patient they are with him.”
“Dr Marion and all the assistants are always thorough and gentle with my skittish cat Max.”
“worst vet i ever been too”
“We have been going to this clinic for over (4) years now and highly recommend this veterinary practice.”
“Staff and Vets are accommodating, anticipate needs, are compassionate and very thorough in answering questions and explaining things.”
“They got us in the same day & thanks to their promotion of a free first exam we walked out the door paying nearly nothing and had medicine in hand wit…”
“They are informative and upfront about their care & cost.”
“Prices are very reasonable and there is never pressure to go the most expensive route.”
People customers mention
Marian26 reviews
Holladay8 reviews
Marion7 reviews
Jenna5 reviews
Schuler5 reviews
Blackwood5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Shuler Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.
SandraLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
As always, the staff and Dr. Marian Shuler, at this clinic provide exceptional, loving care for our maltipoo. We have been going to this clinic for over (4) years now and highly recommend this veterinary practice.
Great priceService not listed
Allie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My family has been coming to Shuler since 1994 and we cannot imagine taking our dogs anywhere else! The staff and vets here are amazing and so kind!
Reasonable priceLarge animals
Beth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr Marion and all the assistants are always thorough and gentle with my skittish cat Max.I appreciate the calming blanket they put on his carrier and how patient they are with him.
Reasonable priceService not listed
John9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The best veterinarian(s) and staff in Mount Pleasant. Office staff are professional and extremely helpful. Everything is explained thoroughly. All questions are addressed and answered. Very reasonably priced. Highly recommend Shuler Vet Clinic !
Reasonable priceLarge animals
Shannon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dr. Marian has taken care of my little companions over the years and I wouldn’t care to find another vet. She remembers my babies, she’s so patient, she has a unique balance of science/research and empathy/heart. I can’t imagine a better vet. The practice is clean, welcoming. The staff is always so friendly and loves on my baby when she comes to see them.
Reasonable priceService not listed
IreneLocal Guide · 64 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Dr. Marian is totally professional and takes great care of my rescue Nemo. Her staff are super friendly and go above and beyond every visit. I won't go to any other vet clinic
As always, the staff and Dr. Marian Shuler, at this clinic provide exceptional, loving care for our maltipoo. We have been going to this clinic for over (4) years now and highly recommend this veterinary practice.
Price assessment: Great price
Services: Service not listed
Response from the owner · 4 years ago
Thank you so much for leaving us this kind review. We are so glad we could help your sweet girl and are so glad we have earned your trust.
Allie Wood6 reviewsiTotal number of Google reviews Allie has written across all businesses on Google Maps, not just this one.
My family has been coming to Shuler since 1994 and we cannot imagine taking our dogs anywhere else! The staff and vets here are amazing and so kind!
Price assessment: Reasonable price
Services: Large animals
Response from the owner · a month ago
Thank you so much for your kind words and for trusting Shuler Veterinary Clinic with your family’s pets for more than 30 years! It means so much to us to be part of your family’s journey, and we’re incredibly grateful for your continued trust and support. We truly appreciate you taking the time to share your experience with our team!
Beth Saunders1 reviewiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Dr Marion and all the assistants are always thorough and gentle with my skittish cat Max.I appreciate the calming blanket they put on his carrier and how patient they are with him.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you so much for sharing this! We’re so glad Dr. Marion and our team have been able to make Max’s visits feel a little more comfortable! We know how stressful vet visits can be for a skittish kitty, and we’re always happy to take the extra time and care to help him feel safe. Give Max some extra love from all of us!
John Lenart9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The best veterinarian(s) and staff in Mount Pleasant. Office staff are professional and extremely helpful. Everything is explained thoroughly. All questions are addressed and answered. Very reasonably priced. Highly recommend Shuler Vet Clinic !
Price assessment: Reasonable price
Services: Large animals
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We’re so grateful to hear that you’ve had such a positive experience with our veterinarians and team. Making sure our clients feel informed, heard, and comfortable every step of the way is so important to us. We truly appreciate your kind words and recommendation of Shuler Veterinary Clinic!
Jennifer Rogers3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Dr. Marian has taken care of my little companions over the years and I wouldn’t care to find another vet. She remembers my babies, she’s so patient, she has a unique balance of science/research and empathy/heart. I can’t imagine a better vet. The practice is clean, welcoming. The staff is always so friendly and loves on my baby when she comes to see them.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you so much for your kind words! We're honored that you've trusted Dr. Marian with your beloved companions over the years. It means so much to hear that her compassion, dedication, and personalized care have made such a positive impact. We'll be sure to share your thoughtful feedback with Dr. Marian and the rest of our team. Thank you for being part of our Animal Hospitals of the Lowcountry family!
Irene HollandLocal Guide · 64 reviewsiTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Dr. Marian is totally professional and takes great care of my rescue Nemo. Her staff are super friendly and go above and beyond every visit. I won't go to any other vet clinic
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 9 months ago
Thank you for the wonderful review! Dr. Marian and our team are so happy to care for Nemo. We truly appreciate your trust and kind words!
Eanes Lockwood3 reviewsiTotal number of Google reviews Eanes has written across all businesses on Google Maps, not just this one.
Dr. Marion and Jenna are wonderful! Always so attentive and wonderful with my puppy!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you for your kind review! We’re so glad Dr. Marion and Jenna have taken such great care of your puppy. We appreciate your trust and look forward to seeing you both again soon! 🐾
Elliot Cusher5 reviewsiTotal number of Google reviews Elliot has written across all businesses on Google Maps, not just this one.
Very kind, attentive, and patient. Even with my difficult cat.
Response from the owner · 3 months ago
Thank you for your kind words! We’re so glad you and your cat had a positive experience. We appreciate your trust and look forward to seeing you both again! 🐾
Hunter Reardon3 reviewsiTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
Cannot express nothing but gratitude & care from this facility & their staff! Currently working out of town and noticed some problems with my dog. They got us in the same day & thanks to their promotion of a free first exam we walked out the door paying nearly nothing and had medicine in hand with great advice & care. They are informative and upfront about their care & cost. If I would ever be in the area again and need care, I wouldn’t second guess to use them again!
Price assessment: Great price
Services: Large animals
Response from the owner · 4 months ago
Thank you so much for your kind words! We’re so glad we could get your pup seen quickly and provide the care and guidance you needed. It means a lot to hear that you felt informed, supported, and comfortable throughout your visit. We truly appreciate you trusting us with your dog’s care and wish you both safe travels!
