Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Shutter Brothers Impact Windows & Roofs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Shutter Brothers Impact Windows & Roofs

Bal Harbour, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 157 Google reviews

📞 Call (305) 209-5531Request a call backWebsite ↗

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shutter Brothers Impact Windows & Roofs is better than 88% of window replacement services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shutter Brothers Impact Windows & Roofs is better than 74% of window replacement services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shutter Brothers Impact Windows & Roofs is better than 99% of window replacement services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shutter Brothers Impact Windows & Roofs is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shutter Brothers Impact Windows & Roofs is better than 72% of window replacement services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shutter Brothers Impact Windows & Roofs is better than 47% of window replacement services.C
47

Reviews for your job

Customers hired Shutter Brothers Impact Windows & Roofs for 8 kinds of job.

Shutter Brothers Impact Windows & Roofs for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10

All 12 Google reviews tagged “Window installation”

RobertoLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great all around service and made the process very simple for us. Would highly recommend you guys for anyone looking to do windows or doors.

Great priceHurricane impact window installationWindow installation
iliana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service. All the process went as fast as possible and smooth. Everyone showed as planned to do the work. No complains. A reliable company that you can trust for the work.

Hurricane shutter installationWindow installation+ Responsiveness+ Punctuality+ Quality
H.Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We could not be more pleased. My second time here and nothing has changed. We have been dealing with many contractors, and none have provided the complete service experience we have received from Shutter Brother. I cannot say this about some of the others we have been working with, but I highly recommend Shutter…

Hurricane impact window installationSliding glass door installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
Jorge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. They were on top of the permitting process and install was smooth. Good communication. When they said they’ll be there, they did.

Storm window installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
Evaristo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with Shutter Brothers was excellent. They were on time and they excel in quality and craftsmanship

General door installationGlass installationWindow installation+ Responsiveness+ Punctuality+ Quality
Rosa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We recently replaced our windows and had a very good experience with Shutter Brothers. Both Nicolas and Andres are very professional, and everything was done in a timely manner with fair pricing. Would definitely recommend them and use them again for any future window project.

Window installation+ Quality+ Professionalism+ Value
Yolanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience. Shutter Brothers were very profesional, transparent, provided quality product and a very good value. Their whole team was awesome and on time. We highly recommend them.

Window installation+ Responsiveness+ Punctuality+ Quality
Adriana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General door installationStorm window installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
walter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Window installation+ Professionalism
Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Window installation+ Responsiveness+ Punctuality+ Quality
Cristina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Eduardo4 years ago★★★★★

Rating only, no written review.

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hurricane impact window installation16—
Window installation12—
General door installation9—
Sliding glass door installation & replacement7—
Storm door installation & replacement7—
Accordion shutter installation5—
Storm window installation & replacement4—
Hurricane shutter installation4—

Compare with

Window & Sliding Door Repair logoWindow & Sliding Door RepairExperts Score 99Bal Harbour · 5.00★Alonso Technical Services Sliding Door & Window Repair logoAlonso Technical Services Sliding Door & Window RepairExperts Score 98Bal Harbour · 5.00★Windows Repair of Miami logoWindows Repair of MiamiExperts Score 98Bal Harbour · 5.00★