Day care center · Lafayette, IN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%95+23Value 14%74+10.5Replies to reviews 7%41+2.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 28 child care agenciesiPosition by Experts Score among all companies we track in this category. · better than 74%
4.9★★★★★32 Google reviews · 10 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the center 4.9 out of 5 based on 32 reviews, with the owner responding to 62 percent of them. Parents frequently praise the staff's kindness, the structured learning environment, and the facility's cleanliness, noting that children are well-prepared for kindergarten. Recurring themes include smooth morning drop-offs and strong communication between teachers and families. One lower-rated comment criticizes the large facility for being confusing, specifically noting difficulties with check-in instructions and parking near loading docks.
Google rating: 4.9 out of 5 from 32 reviews (91% five-star).
Reviews on this page: 34 Google reviews (24 with written comments, 1 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: October 15, 2026.
Service: Child Care Agency serving Lafayette, Indiana.
Data from Google, last updated October 28, 2026.
Score profile vs other child care agencies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SIA Child Development CenterChild Care Agencies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SIA Child Development Center: 90/100 on this factor. Category median: 80.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SIA Child Development Center: 95/100 on this factor. Category median: 73.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SIA Child Development Center: 74/100 on this factor. Category median: 87.B
74
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SIA Child Development Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SIA Child Development Center: 41/100 on this factor. Category median: 78.C
41
Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
4.9of 5
5 stars3191%
4 stars26%
3 stars13%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
100%praise
Praise16100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable480%
Overpriced00%
Not sure120%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude744%
Quality & results319%
Speed & response213%
Honesty & trust213%
Would recommend213%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have had nothing but sweet kind teachers for my little one.”
“Patty is absolutely incredible during morning drop-off and does a wonderful job redirecting her and making it a positive experience for everyone.”
“Morning drop-offs are so easy, and our daughter quickly takes to Miss Jessica with no tears involved.”
“She genuinely loves what she does and has the best interest of the kids at heart.”
“Highly recommend this facility for your child’s needs!”
People customers mention
Jessica6 reviews
Chloe4 reviews
Joey4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SIA Child Development Center for 1 kind of job. Pick one to see what they paid and said.
OOliviaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I have 2 toddlers there and I couldn't be more relieved/happy with how much they are learning and how much their behavior even at home has improved! We love our teachers-Patty, Chloe, Artie, Tori, Bethany & Terri! The directors are absolutely incredible. Every support/teacher there has been absolutely amazing and a…
DDeannaLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have had nothing but sweet kind teachers for my little one. They make dropping off easy as my boy doesn't like to leave his momma. One teacher in particular is Joey Adkins. She is deeply dedicated to her children. I am so happy to know that my son gets great care while I am at work. Thank you all for your kindness and dedication.
Reasonable priceEducational services
BBreanna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Ms Joey is so sweet and great with the kids 🩷. She always shows up and does her best 🩷. Each day they’re learning something new. Love ms Joey!!
Educational services
KKeywan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ms. Jessica is one of the best teachers around. She genuinely loves what she does and has the best interest of the kids at heart. You will never find another teacher like her!
CCarla4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ms. Jessica is an amazing teacher! I couldn’t be happier with the care that she gives each and every child. She’s amazing!
CCassandra9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jessica is such an amazing teacher. My son absolutely adored her and I would have loved to have kept him and my daughter in if we hadn’t moved. Jessica is such a wonderful teacher who learned my son’s likes and dislikes quickly. She made sure he didn’t get overwhelmed but still involved in all the activities. I…
I have 2 toddlers there and I couldn't be more relieved/happy with how much they are learning and how much their behavior even at home has improved! We love our teachers-Patty, Chloe, Artie, Tori, Bethany & Terri! The directors are absolutely incredible. Every support/teacher there has been absolutely amazing and a joy to get to know. We are proud to be apart of Bright Horizons and look forward to the next few years with them! Thanks for everything BH!
Response from the owner · 5 months ago
Hi Olivia, thank you for your lovely words. We are so thrilled to hear that your little one has experienced such growth and development during their time with us! It is a pleasure to have your family as part of our BH community ❤️
R
Randy Rector5 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Hi Randy, thank you so much for reviewing us. We're so glad that your little one is creating such a special bond with their teachers, they are certainly in excellent hands with our talented team! It's a pleasure to have you as part of our SIA family ❤️
D
Deanna PerrymanLocal Guide · 67 reviewsiTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
I have had nothing but sweet kind teachers for my little one. They make dropping off easy as my boy doesn't like to leave his momma. One teacher in particular is Joey Adkins. She is deeply dedicated to her children. I am so happy to know that my son gets great care while I am at work. Thank you all for your kindness and dedication.
Hi Deanna, thank you so much for reviewing us. We're so glad that your little one is creating such a special bond with their teachers, they are certainly in excellent hands with our talented team! It's a pleasure to have you as part of our SIA family ❤️
B
Breanna Harris1 reviewiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
Hi Breanna, thank you so much for reviewing us. We're so glad that your little one is creating such a special bond with their teachers, they are certainly in excellent hands with our talented team! It's a pleasure to have you as part of our SIA family ❤️
C
Christian MaxwellLocal Guide · 17 reviewsiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Ms. Joey is amazing with children, she has a huge heart and is very caring!
Response from the owner · a week ago
Hi Christian, thank you so much for reviewing us. We're so glad that your little one is creating such a special bond with their teachers, they are certainly in excellent hands with our talented team! It's a pleasure to have you as part of our SIA family ❤️
K
Keywan Muncy1 reviewiTotal number of Google reviews Keywan has written across all businesses on Google Maps, not just this one.
Ms. Jessica is one of the best teachers around. She genuinely loves what she does and has the best interest of the kids at heart. You will never find another teacher like her!
D
Dawn Prokop4 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
We absolutely love our girls’ teachers and all of the friendly staff who go out of their way to make you feel welcome! Our girls recently moved up to older classrooms for the new school year, and their teachers have made the transition so seamless.
Jessica and Joey are wonderful with our 2-year-old, who typically doesn’t take to new people very easily. Morning drop-offs are so easy, and our daughter quickly takes to Miss Jessica with no tears involved. Patty and Chloe are amazing with our 4-year-old and are always so sweet to talk to. Patty is absolutely incredible during morning drop-off and does a wonderful job redirecting her and making it a positive experience for everyone. Both of our girls genuinely adore their teachers, which means so much to us!
We also have to give an extra-special shoutout to Miss Katrina! She was our youngest daughter’s teacher before she moved up, and she has truly become a family favorite. We still make a point to visit her around the school because our girls love her so much.
We’re so thankful for all of the wonderful teachers and staff who love and care for our girls. We couldn’t be happier knowing they’re so well cared for while we’re away!
Jessica is such an amazing teacher. My son absolutely adored her and I would have loved to have kept him and my daughter in if we hadn’t moved. Jessica is such a wonderful teacher who learned my son’s likes and dislikes quickly. She made sure he didn’t get overwhelmed but still involved in all the activities. I couldn’t have asked for a better teacher. Love you Jessica!
Hi Cassandra, thank you so much for reviewing us. We're so glad that your little one is creating such a special bond with their teachers, they are certainly in excellent hands with our talented team! It's a pleasure to have you as part of our SIA family ❤️
