Experts Reviews · Company report
Siemer Heating, Cooling & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty88−1.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Siemer Heating, Cooling & Plumbing

Merrillville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.9★ from 1,757 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Siemer Heating, Cooling & Plumbing is better than 95% of sink repair services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Siemer Heating, Cooling & Plumbing is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Siemer Heating, Cooling & Plumbing is better than 88% of sink repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Siemer Heating, Cooling & Plumbing is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Siemer Heating, Cooling & Plumbing is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Siemer Heating, Cooling & Plumbing is better than 37% of sink repair services.D
37

Reviews for your job

Customers hired Siemer Heating, Cooling & Plumbing for 8 kinds of job.

Siemer Heating, Cooling & Plumbing for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.114
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$509
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 114 Google reviews tagged “HVAC system repair” · showing 40

don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

professional that says it all

Paid $400–600Reasonable priceHVAC system repair
Beverly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Phil Hupke was awesome!!! He was very knowledgeable , very thorough, very nice! Explained everything to me so I understood what was going on. I really appreciated his professionalism! Thank you so much Mr Hupke!

HVAC system repair
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phil was quick, professional and explained the process at every step.

Paid $1,200–1,400Reasonable priceHVAC system repair
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are prompt, confident and respectful of property. A great company

Paid $1–200Reasonable priceA/C system maintenanceA/C filter replacement
Eladio10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dane was excellent in his work, fast and efficient.

Paid $100–200Great priceHVAC system repairSump pump repair
jennLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very impressed with the service. Christian and Phil were so kind and caring. The problem was resolved very quickly. The communication was upstanding. I definitely recommend Siemer Heating & Cooling. Thanks guys!

Paid $400–600HVAC system repairHeating system repair
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

GREAT JOB. I explained the situation. He located the problem. Corrected it immediately. Polite ,knowledgeable, and though. What we expected from Siemer HVAC & Plumbing. Thanks

Paid $200–400Reasonable priceHVAC system repair
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Christian was prompt, courteous, and professional.

Paid $200–400Reasonable priceHVAC system repairRepair HVAC
KataaroLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic service! Everything from price quote to scheduling to office coordination to technician was great. I had a commercial unit that needed repair and Siemer took care of it under challenging conditions of weather and short timeframe. I had another prominent HVAC company originally, but they were not able to…

Paid $2,000+Great priceHVAC system repair
WilliamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I would not recommend this coming, according to the service we have received so far. Our laundromat has been without A/C for weeks during the heat wave. This company has sent out technicians multiple times and when their technicians said our unit was repaired it still did not work. We have put our customers in a very unsafe situation because of this.

HVAC system repair
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They handle all of our business needs from the plumbing, to the new install of a split system to fixing our rooftop!

Paid $400–600Great priceHVAC system repair
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy with service and ease of scheduling

Paid $200–400Not sureHVAC system repairA/C system maintenanceHeating system maintenance
jayneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was very good and explained in detail!

Reasonable priceHVAC system repairA/C system maintenance
DavidLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used Siemer both at my homes and businesses for years. They are great. David

Great priceHVAC system repairHVAC system maintenance
Jetta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Service Technician was knowledgeable and professional. He did an awesome job!

Paid $1–100Reasonable priceHVAC system repair+ Punctuality+ Quality+ Professionalism
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phil called to let me know he was on his way. Arrived when he said he would. We had a brief conversation about the concerns i had and tested my unit. He showed me what the issue was with the AC and that i would need a new one. We talked about different options and i told him i was looking at a heat pump. He…

HVAC system repair
Rosemary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I love a technician that knows what they are doing and knowledgeable

Paid $100–200Great priceHVAC system repair
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake was very thorough and I especially like that he took the time to explain the problem and the fix.

Paid $1–100Reasonable priceHVAC system repair
Jeannette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our hvac problem was solved. No problems.

HVAC system repair
NancyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Carlos did an awesome job. He always goes above and beyond. Answers all my questions with patience. Highly appreciated and recommend.

Reasonable priceHVAC system repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jake was here and was very thorough and personable. He is working with other staff to try to resolve our issue here. He's been here before, and we're always impressed with his work ethics.

Paid $200–300Great priceHVAC system repairHVAC system maintenance
Rodolfo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Quality technicians! Great work and very clean and knowledgeable.

HVAC system repair
c6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always on time and Excellent service. My Technician Al was very knowledgeable, considerate and efficient. He diagnosed the problem quickly and provided various options to correct the problem.

Paid $100–200Reasonable priceHVAC system repair
Carl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jake looked the job over, listened to my concerns and came up with a solution that actually saved some money and satisfied the concerns. You can’t ask for better than that.

Reasonable priceHVAC system repair
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris Acosta has been to our house on more than one occasion. Chris completed his maintenance schedule with precision. He truly is an asset to Siemer Heating and cooling. Great work!

Paid $1–100Great priceHVAC system repair
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He was prompt in super efficient. He was able to get my heat up and running despite how the last person had left it. Great job and thanks!!!!!

Paid $200–300Reasonable priceHVAC system repair
Dillon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phil and Jake worked with me and the manufacturer to schedule times and troubleshoot the unit and got the problem resolved! Siemer kept me updated throughout the parts warranty process and im extremely happy with the service they provided. 10/10 will use them going forward.

Paid $800–900Great priceHVAC system repairHeating system repair
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Carlos is the best. He seems to like what he is doing and does it well. I always feel like things are in good order when he leaves. ⭐️⭐️⭐️⭐️⭐️ everyday for Carlos.

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Professional.

Paid $1–100Reasonable priceHVAC system repair
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phil from Siemers repaired my whole house humidifier. The trouble I had was that the humidifier would not stop running. Windows were completely covered in condensation. Turning off the controls didn’t work. No luck turning off the 60 year old saddle valve for fear of breaking it. Phil quickly diagnosed the…

Paid $600–700Not sureHVAC system repair
alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Came through was thourogh in his explanation, fairly priced and pleasant.

Great priceHVAC system repair
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Quick, friendly, professional service. Very honest company and technician's. Highly recommend.

Reasonable priceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The technician that I was given has a very pleasant attitude, and did very great work

Paid $1,000+Reasonable priceHVAC system repairHeating system repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Polite and personable. Very thorough. Informative of what was needed. Having owned and operated a service business for 50 years, I would have been very happy with his performance.

Paid $1–100Reasonable priceHVAC system repair
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Quality products, professional service.

Reasonable priceHVAC system repair
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Checked a.c. unit

Paid $1–100Reasonable priceHVAC system repair+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Siemers is the best He is a great guy Ask for Carlos he is the best

HVAC system repair+ Punctuality+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Phil has provided me great service the last 2yrs. He did the cleaning last year also and is knowledgable.

Paid $1–100Reasonable priceHVAC system repair
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came out right away on a weekend and fixed the issue quickly

HVAC system repair
KennyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phil was very fast in both the diagnostics (about 10 minutes) and the repair (under an hour); was very friendly and professional. I appreciated all of the communication from Kassidy in the office, as well, on status and everything.

Paid $1,000+Not sureHVAC system repair

Show more HVAC system repair reviews (74 more) →

Price

$184-58% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 62%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance176$27–$219
A/C system maintenance175$26–$166
HVAC system maintenance153$19–$135
Heating system repair130$78–$412
HVAC system repair112$50–$509
A/C system repair102$188–$585
Heating system installation67—
Install AC57—

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