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Silverado Brea Memory Care Community

Assisted living facility · Fullerton, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 35 assisted living facilitiesPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 139 Google reviews · 22 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Silverado Brea Memory Care Community at a glance

Google reviewers give Silverado Brea Memory Care Community a perfect five-star rating based on 139 reviews, with the owner responding to all feedback. Recurring themes highlight the facility's cleanliness, home-like atmosphere, and the compassionate, attentive care provided by staff who respect resident dignity. Reviewers frequently mention engaging daily activities, quality dining, and the staff's clinical competence in managing memory loss. No common criticisms appear in the provided excerpts, as all reviews express satisfaction with the supportive environment and dedicated personnel.

  • Google rating: 5.0 out of 5 from 139 reviews (98% five-star).
  • Reviews on this page: 139 Google reviews (114 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Assisted Living Facility serving Fullerton, California.

Data from Google, last updated November 1, 2026.

Score profile vs other assisted living facilities

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability98Craft & service–Value100Momentum100Replies to reviews99Satisfaction: 98 (median 72)Reliability: 98 (median 67)Value: 100 (median 78)Momentum: 100 (median 100)Replies to reviews: 99 (median 78)
This companyAssisted Living Facilities median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Silverado Brea Memory Care Community: 98/100 on this factor. Category median: 72.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Silverado Brea Memory Care Community: 98/100 on this factor. Category median: 67.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Silverado Brea Memory Care Community: 100/100 on this factor. Category median: 78.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Silverado Brea Memory Care Community: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Silverado Brea Memory Care Community: 99/100 on this factor. Category median: 78.A
99

Bar = this company · dark tick = category median.

Star ratings

139 Google reviews we collected

  • 5 stars13698%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 114 written reviews

  • Praise12797%
  • Complaints43%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price754%
  • Reasonable431%
  • Overpriced00%
  • Not sure215%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6550%
  • Would recommend2418%
  • Quality & results1713%
  • Honesty & trust1411%
  • Communication75%
  • Speed & response32%
  • Price & value11%

What customers talk about

We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All the caregivers are super helpful and take care of each resident.”
  • “I’m grateful for the experience and would highly recommend Silverado Brea to anyone seeking quality memory care.”
  • “The environment is always clean and the service has been top notch!”
    “…t an option because my sister & I work full time & caregivers at home did not work out.…”
  • “As a nursing student, I really appreciate seeing people who genuinely care about the work they do.”
  • “Communication with families is another strong point.”
  • “I immediately felt a sense of community in the facility and there are no shortcuts taken in resident care.”
  • “…I live; were recommended by others, even our doctor; and would have cost a lot less, to the point that our available insurance would have almost cove…”

People customers mention

  • Alyssa 5 reviews
  • Bri 4 reviews
  • Alzheimer 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Savannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This facility is amazing! It is clean, homey and the daily activities are gun and engaging. You can tell a lot of thought goes into programming. Caretaker Bri lights up the residents with her presence and care every day.

elizann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

as a nursing student, i had a really great time getting to know the residents here! they kept the facility clean, and you can tell that the residents enjoy their time here. you can truly see that the caregivers truly care about them, and feels like home.

Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I truly believe that Silverado Brea Memory Care has one of the best communities I have witnessed. The environment is always clean and the service has been top notch! If your loved one needs a place to stay, this place has amazing caregivers and staff members that make the residents feel safe and comfortable.

Macy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our experience with Brea has been one of the best experiences ever. The residents are so sweet and so thoughtful!

Cecilia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caregiver Bree was amazing to be on the floor with. She truly cares about the residents and has a clear passion for it. The facility is super clean and structured. Patients are respected and encouraged with individuality.

Reasonable price
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

As a student, helping out at this facility has been awesome! All the caregivers are super helpful and take care of each resident. I also thought that the dining was pretty good as well.

Photos

Customer reviews

5.0 ★★★★★ 139 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cindy Cisneros3 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place

Response from the owner · a week ago

Thanks, Cindy! We appreciate you taking a moment to share this.

Savannah Fausto4 reviewsTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This facility is amazing! It is clean, homey and the daily activities are gun and engaging. You can tell a lot of thought goes into programming. Caretaker Bri lights up the residents with her presence and care every day.

Response from the owner · a week ago

Thank you, Savannah! We're so glad Bri made such an impression, and we're grateful for your trust.

elizann blank2 reviewsTotal number of Google reviews elizann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

as a nursing student, i had a really great time getting to know the residents here! they kept the facility clean, and you can tell that the residents enjoy their time here. you can truly see that the caregivers truly care about them, and feels like home.

Response from the owner · a week ago

Elizann, thank you! We're glad our community felt like home to you.

Janelle Bautista1 reviewTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I truly believe that Silverado Brea Memory Care has one of the best communities I have witnessed. The environment is always clean and the service has been top notch! If your loved one needs a place to stay, this place has amazing caregivers and staff members that make the residents feel safe and comfortable.

Response from the owner · a week ago

Thank you so much, Janelle. We're honored by your recommendation and grateful for your kind words about our community.

Macy1 reviewTotal number of Google reviews Macy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience with Brea has been one of the best experiences ever. The residents are so sweet and so thoughtful!

Response from the owner · a week ago

Macy, thank you! We're so glad you enjoyed your time with our residents.

Cecilia Wong3 reviewsTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caregiver Bree was amazing to be on the floor with. She truly cares about the residents and has a clear passion for it. The facility is super clean and structured. Patients are respected and encouraged with individuality.

  • Price assessment: Reasonable price
Response from the owner · a week ago

Thank you for sharing this, Cecilia. We're glad Bree stood out to you, and we appreciate the time you spent with us.

Jessica Kim1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a student, helping out at this facility has been awesome! All the caregivers are super helpful and take care of each resident. I also thought that the dining was pretty good as well.

Response from the owner · a week ago

Jessica, thank you for your help here at Brea, and for taking the time to write this.

Mackenzie Perales1 reviewTotal number of Google reviews Mackenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a nursing student, I really appreciate seeing people who genuinely care about the work they do. Everyone at Brea Silverado has been kind and welcoming, and it’s clear they care about their residents. I especially wanted to recognize Bree. She’s an awesome caregiver who’s always patient, compassionate, and attentive. You can tell she truly cares about the people she’s taking care of, and it doesn’t go unnoticed. She does a great job, and I know the residents are lucky to have her.

Response from the owner · 2 months ago

Thank you so much, Mackenzie! We're so glad Bree made such an impression, and that your time at Brea was so welcoming. Best of luck in your nursing career.

Natalie Garcia1 reviewTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Silver Brea Memory Care was an excellent first clinical place everyone was so nice

Response from the owner · 2 months ago

Thank you, Natalie! We're so glad you had a great experience with us, and we wish you all the best in your nursing career.

Briana Orea3 reviewsTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience having my clinical here as a nursing student, the caregivers were so welcoming and helpful. Excellent staff!

Response from the owner · 2 months ago

Thank you, Briana! We're glad our caregivers made your clinical rotation a welcoming one. Best of luck in your nursing career.

Silverado Brea Memory Care Community on Google Maps →

Business details