iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%81+21.1Value 15%90+13.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 11 general contractorsiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★56 Google reviews · 24 photos
96%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Simba General Contractors holds a 4.9/5 rating from 56 Google reviews, with the owner responding to half of them. Customers frequently cite punctuality, clear communication, and fair pricing for services ranging from kitchen remodels and basement finishing to exterior repairs and masonry. While most reviewers highlight the team's professionalism and responsiveness, a recurring criticism involves equipment errors that caused significant water damage and displacement in a multi-unit building.
Google rating: 4.9 out of 5 from 56 reviews (96% five-star).
Reviews on this page: 56 Google reviews (51 with written comments, 11 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: November 4, 2026.
Service: General Contractor serving Boston, Massachusetts.
Data from Google, last updated November 10, 2026.
Score profile vs other general contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Simba General ContractorsGeneral Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simba General Contractors: 89/100 on this factor. Category median: 92.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simba General Contractors: 81/100 on this factor. Category median: 87.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simba General Contractors: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simba General Contractors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
4.9of 5
5 stars5496%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
98%praise
Praise13998%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price321%
Reasonable1179%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3122%
Staff & attitude2820%
Quality & results2518%
Communication2014%
Would recommend1712%
Price & value1611%
Honesty & trust54%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The scheduling and estimate team were generally very responsive to emails.”
“Felix was curtious and professional in quoting the job, explaining their work plan, and answering all of my questions.”
“SIMBA have done fantastic work each time so no complaints there.”
“On the interior, I had to get two ceilings fixed that were water damaged, a bathroom fixed that was water damaged, and the half the flooring of a room.”
“Simba General Contractors were amazing in their communication and quality of work for renovations that were needed in our Community Garden space in Bo…”
“Overall, I would certainly recommend them, and I will be hiring them again.”
“the quote was fair, the work was great, and the customer service was exceptional.”
“…all who were involved was courteous and professional, and we would trust them with any work that we need for our Community Garden or ourselves person…”
People customers mention
Kenny7 reviews
Estuardo4 reviews
Ramiro3 reviews
Bilal3 reviews
Plain3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simba General Contractors for 8 kinds of job. Pick one to see what they paid and said.
JLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Simba provided masonry and carpentry services to support a garage door repair/replacement. Their work was terrific from start to finish. Felix was curtious and professional in quoting the job, explaining their work plan, and answering all of my questions. And Ricardo, the lead craftsman, was meticulous. The job site…
General construction
Eric5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
All-around positive experience with Simba. We contracted them to install new support posts and fix some framing issues in our basement, and were able to change the scope of the project easily when an engineer pointed out new issues. The scheduling and estimate team were generally very responsive to emails. As for…
Great priceGeneral constructionExterior structural repairsExterior painting
Liza6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Thank you to Simba and the hardworking crew- our house is back together after a burst pipe! Great communication and nice work!
mary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
i could not be happier with my experience with Kenny and team at Simba. the quote was fair, the work was great, and the customer service was exceptional. they stayed on time and in budget, and Felix, who ran my project, was responsive and a delight to work with. i would recommend Simba without hesitation.
Reasonable priceTile work installationInstall flooringBathroom remodeling
Mary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Simba General Contractors were amazing in their communication and quality of work for renovations that were needed in our Community Garden space in Boston, following an accident that destroyed an area and some structures.
The Simba team was responsive and fair, and they were flexible and respectful of the input…
MatthewLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Hired to help replace an exterior door. Simba made sure it was done correctly, in a timely manner, and was willing to pay extra attention to areas of concern. Will hire again!
Simba provided masonry and carpentry services to support a garage door repair/replacement. Their work was terrific from start to finish. Felix was curtious and professional in quoting the job, explaining their work plan, and answering all of my questions. And Ricardo, the lead craftsman, was meticulous. The job site was left tidy and secure each night, and his work was exemplary. Overall, I would certainly recommend them, and I will be hiring them again.
Services: General construction
Eric Brownell5 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
All-around positive experience with Simba. We contracted them to install new support posts and fix some framing issues in our basement, and were able to change the scope of the project easily when an engineer pointed out new issues. The scheduling and estimate team were generally very responsive to emails. As for the work, the 2-man team finished both the basement project and some external siding replacement within a day.
i could not be happier with my experience with Kenny and team at Simba. the quote was fair, the work was great, and the customer service was exceptional. they stayed on time and in budget, and Felix, who ran my project, was responsive and a delight to work with. i would recommend Simba without hesitation.
Price assessment: Reasonable price
Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Paint indoors
Mary Ward3 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Simba General Contractors were amazing in their communication and quality of work for renovations that were needed in our Community Garden space in Boston, following an accident that destroyed an area and some structures.
The Simba team was responsive and fair, and they were flexible and respectful of the input that our Garden Board members wanted to have in certain aspects of the work. Project tasks varied from restoration of raised garden beds, to the building of a shed from the ground up, designing a fully accessible platform and ramp, to replacing a fence and a park bench. Everything was completed skillfully.
All work was completed competently, and our Garden space looks more beautiful than ever! Contact with all who were involved was courteous and professional, and we would trust them with any work that we need for our Community Garden or ourselves personally in the future.
Price assessment: Reasonable price
Services: General construction, Deck construction, Exterior structural repairs, Carpentry services, General repairs, Furniture assembly, Concrete pouring, Service not listed
Response from the owner · 4 weeks ago
Thank you Mary, great working with you!
Connor Pope8 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
My wife and I have been using SIMBA for everything, and I really mean everything:
- Redid 1st floor kitchen
- Replaced an external retaining wall
- Repaired two sides of the foundation of our house, they had been dug out to make room for a door at basement-level for the ADU project, but were found to be crumbling and in poor condition in certain spots, SIMBA fixed them, and then they waterproofed one of them that was leaking water into the basement via blockers and French drain
- Poured a new concrete floor in my basement after lowering it by a foot to meet height requirements for ADU conversion
- Upgraded and moved my gas meters from inside to outside
- Upgraded my electric system to 400A and moved the meters outside
- Poured and stamped a new walk-way and stairs on the side of the house
- The big one ==> We have been working with them on our basement-to-ADU conversion. This involves some of the projects above, along with a massive amount of demo, working with our architect, framing, plumbing, and electrical work, along with kitchen design and bathroom design. It has been quite fun to work with them on the designs especially.
My parents used SIMBA to replace their porches and outside stair-wells and they were very happy with the work.
SIMBA have done fantastic work each time so no complaints there.
Ultimately it is because SIMBA communicates so well, does fantastic work, and is affordable, that we will continue to keep using them.
Price assessment: Great price
Services: General construction, Install flooring, Home renovations, Bathroom remodeling, Basement remodeling, Deck construction, Exterior structural repairs, Repair water fixtures, Waterproofing, Foundation pouring, Remodeling, Interior structural repairs, General repairs, Drywall installation, Plumbing fixture installation, Repair flooring, Plumbing services, Home addition construction, Concrete pouring, Drywall repair
Matthew ApkarianLocal Guide · 29 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Hired to help replace an exterior door. Simba made sure it was done correctly, in a timely manner, and was willing to pay extra attention to areas of concern. Will hire again!
Price assessment: Reasonable price
Jacqueline Perez11 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
I had such a great experience using Simba GC for my recent kitchen remodel! Everyone who came to help with the kitchen was an expert - very timely, responsive, and professional. They made the whole experience so easy for us! Thank you to Carlos for handling plumbing, Janilton for the electric work, Ramiro & his team for the cabinet installation, and Kenny for organizing the whole project. Ramiro even offered to use some extra wood to create open shelves, and they look amazing! I highly recommend the team at Simba!
Price assessment: Reasonable price
Services: General construction, Kitchen remodeling
Whitney O'BrienLocal Guide · 9 reviewsiTotal number of Google reviews Whitney has written across all businesses on Google Maps, not just this one.
We had a great experience working with Bilal, Ramiro, and the whole team at Simba. Aside from doing great work and having an amazing finished product, communication was excellent, and they were clean and courteous in our home. When we were finished with the project, my kids missed saying good bye to "the guys" every night. This is the second time we worked with Simba, and we would hire them again!
Edward Harvey5 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Kenny and Ramiro and their guys did a great job turning our unfinished basement in roslindale into a beautiful living space. They were professional and responsive from start to finish. Everyone we interacted with was friendly and they followed up at regular intervals to make sure everything was going well. Would highly recommend!
