Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Simba General Contractors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%81+21.1Value 15%90+13.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Simba General Contractors

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 11 general contractors · 4.9★ from 56 Google reviews

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Report card

Percentile vs other general contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simba General Contractors is better than 89% of general contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simba General Contractors is better than 81% of general contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simba General Contractors is better than —% of general contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simba General Contractors is better than 90% of general contractors.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simba General Contractors is better than 100% of general contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simba General Contractors is better than —% of general contractors.–
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Reviews for your job

Customers hired Simba General Contractors for 8 kinds of job.

Simba General Contractors for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “General repairs”

Liza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you to Simba and the hardworking crew- our house is back together after a burst pipe! Great communication and nice work!

Reasonable priceGeneral constructionInstall flooringFlooring repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simba General Contractors were amazing in their communication and quality of work for renovations that were needed in our Community Garden space in Boston, following an accident that destroyed an area and some structures. The Simba team was responsive and fair, and they were flexible and respectful of the input…

Customer photo from Mary's review
Reasonable priceGeneral constructionDeck constructionExterior structural repairs
Connor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My wife and I have been using SIMBA for everything, and I really mean everything: - Redid 1st floor kitchen - Replaced an external retaining wall - Repaired two sides of the foundation of our house, they had been dug out to make room for a door at basement-level for the ADU project, but were found to be crumbling…

Great priceGeneral constructionInstall flooringHome renovations
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at Simba General Contracting, led by Bilal Coban does tight, efficient work. For my job, I had to replace part of a roof, fix a rubber roof, fix some gutters, and install a new stairway on the exterior. On the interior, I had to get two ceilings fixed that were water damaged, a bathroom fixed that was…

Reasonable priceGeneral constructionInstall flooringHome renovations
Fede5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We needed help replacing one of the windows from the basement that cracked. We contacted Simba for an estimate and they came quickly to take measurements. After the new window arrived, they came back to install it. The team was professional, friendly and helpful in providing explanations when minor set backs occurred. Thanks Simba!

Reasonable priceGeneral repairs

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 79%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General construction11—
Home renovations7—
Install flooring6—
General repairs5—
Bathroom remodeling5—
Deck construction5—
Exterior structural repairs4—
Carpentry services4—

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