Electrician · Round Rock, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 135 electriciansiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★218 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$590typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Simms Electrical Services five stars based on 218 reviews, with the owner responding to all of them. Customers frequently praise the team for punctuality, clear communication, and fair pricing during services like breaker replacements and lighting installations. While most feedback highlights professional and efficient work, a small number of low-star reviews criticize missed appointments and unresponsive phone calls regarding scheduling or quotes.
Google rating: 5.0 out of 5 from 218 reviews (99% five-star).
Reviews on this page: 218 Google reviews (184 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: Electrician serving Round Rock, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Simms Electrical ServicesElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simms Electrical Services: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simms Electrical Services: 96/100 on this factor. Category median: 92.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simms Electrical Services: 82/100 on this factor. Category median: 98.A
82
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simms Electrical Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simms Electrical Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simms Electrical Services: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
218 Google reviews we collected
5.0of 5
5 stars21599%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
99%praise
Praise48899%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price945%
Reasonable1050%
Overpriced00%
Not sure15%
$590+20% vs typical electricians
Middle half of what 13 customers paid ($248–$898) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11824%
Speed & response9920%
Would recommend8217%
Quality & results7816%
Communication408%
Honesty & trust398%
Price & value367%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was nice to know, even though they were pretty busy, they acknowledged my need and let me know when they would be in touch to schedule an appt.”
“I received a prompt reply after requesting electrical help.”
“I would recommend Simms Electrical Service to everyone.”
“I called them around Noon and they showed up right at 2:30 the same day, diagnosed the issue and fixed it in 15 minutes.”
“Horrible customer Serivce”
“I had kind of a weird situation going on, Kurt listened to my issues and was able to give me a couple things to try; one of them actually resolved my problem.”
“They are reliable, knowledgeable, friendly, and get the work done.”
“Kurt and his team were responsive, very friendly and affordable.”
People customers mention
Kurt24 reviews
Mary9 reviews
Lakeway3 reviews
Austin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simms Electrical Services for 8 kinds of job. Pick one to see what they paid and said.
DDavidLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
If you want to engage an electrician who is straight forward and provides great value for the cost of the products and services that are provided, Kurt Simms is your man. I will use Simms Electrical Services in the future for any electrical work in my home and that is the best recommendation that I can give.
Paid $1,000–1,500Reasonable price
DDavid2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I highly recommend Simms Electrical Services. They were able to schedule timely service with a master electrician. He and his assitant were able to quickly resolve a relative complex set of issues (both high and low voltage problems). Thay had all the needed supplies for the repairs (did not need to waste time going to Home Depot). Impressive service!
Paid $600–800Reasonable price
LLauraLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Can highly recommend Simms Electric! Professional, helpful, timely and honest. All the things that make someone referable to me!! If you are looking for an electrician, you can feel confident with Simms.
I walked in unsure about my flickering lights, but left with the best experience I’ve had in months. The…
PPeterLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I saw a free consultation ad from them on Facebook a few months back, I contacted them and they were very responsive. Came in did the job and delivered the results, very happy with their service and highly recommend them.
DDion14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I called Simms Electrical Services after seeing them listed as an electrician near me and was impressed from start to finish. Top 3 things I loved: 1) Their punctual arrival – they were on time every visit. 2) Professional and knowledgeable staff who explained everything clearly and answered all my questions. 3)…
Paid $600–800Great price
MMilan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Top 3 things I loved: 1) Punctual and reliable service – they arrived right on time. 2) Efficient and expert workmanship – the issue was fixed quickly. 3) Polite and friendly crew – very professional. I found Simms Electrical Services when searching for a local electrician near me and I couldn’t be happier. Highly…
Thank you, Matthew, for your kind words! We’re grateful you found Simms Electrical Services friendly, knowledgeable, and reliable. As a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, we’d be happy to help with any future electrical needs—please call us again anytime.
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Carolina Ramirez1 reviewiTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Reliable and knowledgeable! I contacted them in the evening about a bad breaker and by the next morning Kurt was replacing it, keeping me up to date with the repair while I was at work, and even let me know there was also an issue with the AC. I definitely recommend!
Price assessment: Reasonable price
Response time: 0–1 hr
Response from the owner · 6 days ago
Thank you, Carolina, for your kind words and recommendation! We’re grateful you found Simms Electrical Services reliable and knowledgeable, and we’re glad Kurt kept you informed while resolving the breaker issue and identifying the AC concern. As a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, we’re always here for your future electrical needs—please call us again anytime.
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Diane King7 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Thank you, Diane—we truly appreciate your kind words and are glad you had great service with Simms Electrical Services. As a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, it means a lot that you took the time to leave a 5-star review. Please feel free to call us again anytime you need an electrician.
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Matt Nyland7 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Thank you so much, Matt— we truly appreciate the awesome feedback and your strong recommendation. At Simms Electrical Services, as a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, it means a lot to hear you had a great experience—please call us again anytime you need an electrician.
A
Andrea BergquistLocal Guide · 16 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
I received a prompt reply after requesting electrical help. It was nice to know, even though they were pretty busy, they acknowledged my need and let me know when they would be in touch to schedule an appt. I had kind of a weird situation going on, Kurt listened to my issues and was able to give me a couple things to try; one of them actually resolved my problem. Saved him the hassle of coming out to my house for a quick fix and also saved me a service charge. Thx Kurt!
Response time: 1–2 hr
Response from the owner · 2 months ago
Thank you so much, Andrea—at Simms Electrical Services, we truly appreciate you noting our prompt communication and that Kurt took the time to listen and offer a couple troubleshooting steps that solved your weird electrical issue. We’re a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, and we’d be grateful if you call us again anytime you need an electrician.
M
mike logan5 reviewsiTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Thank you, Mike—we really appreciate the kind words. At Simms Electrical Services, as a local, family-owned electrical company, we’re glad our team was responsive and helpful, and we’re proud to serve Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis. Please call us anytime you need an electrician for future electrical work.
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Mike W14 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Simms electrical were awesome to work with. I called them around Noon and they showed up right at 2:30 the same day, diagnosed the issue and fixed it in 15 minutes. Kurt and his team were responsive, very friendly and affordable.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, Mike—Simms Electrical Services truly appreciates you taking the time to share this. I’m glad Kurt and the team could arrive the same day, quickly diagnose the issue, and get everything fixed while being responsive and friendly. We’re a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, so please don’t hesitate to call us again anytime you need an electrician.
J
Jason KreulLocal Guide · 25 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
I have used them twice now since we moved into our new house and the service is fantastic! Communication is great and they deliver on time with very high-quality work
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much, Jason—Simms Electrical Services truly appreciates you trusting us twice in your new home, and we’re grateful you noticed the great communication, on-time arrival, and high-quality electrical work. As a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, it means a lot to hear this. Please call us again anytime you need an electrician for future electrical needs.
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Linda Johnson Stone5 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Simms installed a new breaker box and security lighting around my home. They are professional, experienced and up to date on the latest lighting equipment. I highly recommend them!
Response from the owner · Edited 2 months ago
Thank you so much, Linda—Simms Electrical Services truly appreciates you taking the time to share this. We’re grateful you trusted us to install your new breaker box and security lighting, and we’re glad our team’s professionalism and up-to-date lighting expertise stood out. As a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, we’d love to help again anytime you need an electrician.
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David PolisLocal Guide · 28 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
If you want to engage an electrician who is straight forward and provides great value for the cost of the products and services that are provided, Kurt Simms is your man. I will use Simms Electrical Services in the future for any electrical work in my home and that is the best recommendation that I can give.
Price assessment: Reasonable price
Price: $1,000–1,500
Response from the owner · 3 months ago
Thank you, David—at Simms Electrical Services, we truly appreciate you sharing that Kurt was straightforward and delivered strong value and service for your home. We’re a local, family-owned electrical company serving Lakeway, Steiner Ranch, Bee Cave, The Hills, Westlake, West Austin, and Lake Travis, and we’d be grateful for the chance to help again anytime you need an electrician.
