Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%94+32.9Reliability 15%85+12.8Craft & service 20%100+20Value 10%85+8.5Momentum 8%22+1.8Track record 7%45+3.2Accountability 5%69+3.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESimon's Plumbing
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 606 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Simon's Plumbing is better than 94% of plumbers.A
94
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Simon's Plumbing is better than 85% of plumbers.A
85
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Simon's Plumbing is better than 100% of plumbers.A
100
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Simon's Plumbing is better than 85% of plumbers.A
85
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Simon's Plumbing is better than 22% of plumbers.D
22
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Simon's Plumbing is better than 45% of plumbers.C
45
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Simon's Plumbing is better than 69% of plumbers.B
69
Reviews for your job
Customers hired Simon's Plumbing for 8 kinds of job.
Simon's Plumbing for HVAC duct & vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$4660% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 63%Overpriced 2%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 84 | $353–$1.2k |
| Plumbing leak detection | 80 | $124–$633 |
| Drain cleaning | 63 | $227–$554 |
| Toilet repair | 54 | $227–$606 |
| Outdoor plumbing system repair | 50 | $353–$1.5k |
| Faucet repair | 44 | $205–$607 |
| Shower repair | 44 | $251–$718 |
| Faucet installation | 36 | $305–$986 |
