PLUMBERS · PHOENIX, AZ
Simon's Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%89+31.2Reliability 15%74+11.1Craft & service 20%98+19.6Value 10%84+8.4Momentum 8%26+2.1Track record 7%46+3.2Accountability 5%71+3.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Simon's Plumbing

Better than 94% of plumbers · #5 of 90

5.0★606 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Simon's Plumbing for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$693

All 2 Google reviews tagged “Sewer cleaning”

★★★★★ Leone · 3 years ago

We called at 9AM and they were at our house by 10:15 they cleared roots from our sewer line and were gone before 11 AM. We have used them before and we were pleased both times. Highly recommend them and will use them again if needed.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Elizabeth · 4 years ago

Simon showed up within 30 minutes of us calling him for a back up sewage drain/pipe. He explained the possible problems and solutions, and worked very quickly to resolve everything. He turned what felt like a plumbing emergency into an fast solution so we could get back to our day. I'm so thankful! Highly recommend!

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Simon's, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (13 reviews)2024-Q2: 5.00★ (7 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 4.64★ (11 reviews)2025-Q1: 5.00★ (9 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 5.00★ (10 reviews)2025-Q4: 4.69★ (13 reviews)2026-Q1: 5.00★ (24 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 5.00★ (22 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$466-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 63%Overpriced 2%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%89+31.2Reliability 15%74+11.1Craft & service 20%98+19.6Value 10%84+8.4Momentum 8%26+2.1Track record 7%46+3.2Accountability 5%71+3.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
89
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
74
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
98
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
26
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+281 / −0
Professionalism
+301 / −0
Responsiveness
+310 / −0
Punctuality
+276 / −0
Value
+245 / −0

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