Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%89+31.2Reliability 15%74+11.1Craft & service 20%98+19.6Value 10%84+8.4Momentum 8%26+2.1Track record 7%46+3.2Accountability 5%71+3.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESimon's Plumbing
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 606 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Simon's Plumbing is better than 89% of plumbers.A
89
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Simon's Plumbing is better than 74% of plumbers.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Simon's Plumbing is better than 98% of plumbers.A
98
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Simon's Plumbing is better than 84% of plumbers.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Simon's Plumbing is better than 26% of plumbers.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Simon's Plumbing is better than 46% of plumbers.C
46
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Simon's Plumbing is better than 71% of plumbers.B
71
Reviews for your job
Customers hired Simon's Plumbing for 8 kinds of job.
Simon's Plumbing for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$466-3% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 63%Overpriced 2%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 84 | $366–$1.2k |
| Plumbing leak detection | 80 | $124–$656 |
| Drain cleaning | 63 | $176–$580 |
| Toilet repair | 54 | $227–$618 |
| Outdoor plumbing system repair | 50 | $382–$1.5k |
| Faucet repair | 44 | $208–$611 |
| Shower repair | 44 | $248–$655 |
| Faucet installation | 36 | $321–$1.1k |
