Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Simple Steam Carpet Cleaning Kirkland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty93−0.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simple Steam Carpet Cleaning Kirkland

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 326 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simple Steam Carpet Cleaning Kirkland is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simple Steam Carpet Cleaning Kirkland is better than 93% of carpet cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 51% of carpet cleaning.C
51

Reviews for your job

Customers hired Simple Steam Carpet Cleaning Kirkland for 5 kinds of job.

Simple Steam Carpet Cleaning Kirkland for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 118
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Carpet steam cleaning” · showing 20

Chitra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mikao was punctual, courteous, moved small odds and ends off carpet and the effect of shampoo was amazing without residual fragrance

Paid $500+Reasonable priceCarpet steam cleaning
Sai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really happy with the service and totally haste free. I booked the cleaning online. Mikao came on time and did a great job!!

Paid $200–250Reasonable priceCarpet steam cleaning
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have previously used other companies like Zerorez and my carpets turned out better with Simple Steam! They look as good as new! Very thorough and detailed.

Paid $350–400Great priceCarpet steam cleaning
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Milkao from Simply Steam cleaned my carpet, tile/grout, and a couch, as well as applied Scotchgard. He was professional, thorough, and took great care in his work. The results were outstanding and I have never been happier with a cleaning service. .

Paid $500+Carpet steam cleaningUpholstery cleaning
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was thoughtful and thorough

Not sureCarpet steam cleaning
ScottLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are repeat customers of Mikeo at Simply Steam. We have 2 young kids and a cat and are very happy with his work cleaning our carpets. He is also proactive in communicating on the day we schedule cleaning

Paid $200–250Reasonable priceCarpet steam cleaning
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Simple steam did an amazing job! It was super easy to book with them, they were very responsive when I had questions, and Mikao who did the cleaning was very customer centric and did a great job! It only took about an hour and a half to complete three rooms and the carpets smell and look great! I will definitely book with Simple Steam again!

Paid $200–250Reasonable priceCarpet steam cleaning
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, quickly done and looks pristine. Very happy.

Reasonable priceCarpet steam cleaning
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mikao did a great job with our carpets. Very happy with the work he did. Would definitely use Simple Steam again!

Reasonable priceCarpet steam cleaning
ClaireLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It was so easy to book online with clear pricings listed and Mikao was kind and did a wonderful job with the carpet cleaning. Highly recommend!

Paid $250–300Great priceCarpet steam cleaning
Emilee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service- very thorough and friendly. Our couch and carpet look new again!

Carpet steam cleaningUpholstery cleaning
Cliff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional, very prompt, cleaned the carpet more than I expected it would be able to be cleaned (I had very messy tenants).

Paid $200–250Great priceCarpet steam cleaning
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mikao was friendly, professional and hardworking. He did a wonderful job. Our carpets look awesome.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, we’ll use regularly from now on!

Paid $350–400Great priceCarpet steam cleaning
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired Simple Steam for a deep clean, and I’m beyond impressed. From start to finish, the experience was seamless, professional, and surprisingly refreshing. My technician, Mikao, arrived on time, fully equipped, and tackled every corner with precision and care. His attention to detail and friendly…

Paid $150–200Reasonable priceCarpet steam cleaning
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very quick, capable and calm throughout. He did a great job, I couldn't ask for better service and I would recommend this business to any friend.

Carpet steam cleaning
Ashray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mikao was extremely professional and did a great job for us. He was patient and explained the process to us and answered all our questions.

Great priceCarpet steam cleaning
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our carpets looked great after Mikao's cleaning which was no surprise based on the reviews. I'm most appreciative of his integrity. We had some damage/discoloration on our landing caused by the hose. He made it right. He returned quickly, attempted to address, offered to bring in a contractor when that didn't…

Carpet steam cleaning
Satwant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mikao is wonderful. He is professional, and does an amazing job of carpet cleaning. Prices are reasonable and the work is excellent. We have used Simple Steam service twice and will use again. I highly recommend it.

Reasonable priceCarpet steam cleaning
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Simple Steam technician was VERY professional. He was able to do what he said he could, and eliminated a terrible “wet-dog” smell from all the carpets in the house. I highly recommend Simple Steam.

Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (45 more) →

Price

$287+3% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning91$170–$340
Carpet steam cleaning65$176–$371
Pet stain & odor removal35$146–$353
Upholstery cleaning24$189–$377
Area rug cleaning19$176–$459

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