Ariez Bharucha1 reviewTotal number of Google reviews Ariez has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job, very thorough.
Simple Steam Carpet Cleaning Kirkland
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty93−0.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#127 of 215 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 41%
5.0 ★★★★★ 326 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
$287typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Simple Steam Carpet Cleaning Kirkland at a glance
Customers praise Simple Steam Carpet Cleaning for thorough carpet, tile, and upholstery services, noting punctual arrivals, clear communication, and transparent pricing. Reviewers highlight the company's online booking ease and effective removal of pet odors and stains. However, a minority of negative feedback indicates that specific small stains may remain after treatment and that initial pricing quotes can lack clarity regarding square footage estimates.
- Google rating: 5.0 out of 5 from 326 reviews (97% five-star).
- Reviews on this page: 326 Google reviews (245 with written comments, 14 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: October 2, 2026.
- Service: Carpet Cleaning serving Seattle, Washington.
Data from Google, last updated November 5, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simple Steam Carpet Cleaning Kirkland: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simple Steam Carpet Cleaning Kirkland: 93/100 on this factor. Category median: 99.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simple Steam Carpet Cleaning Kirkland: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland: 51/100 on this factor. Category median: 82.C
51
Bar = this company · dark tick = category median.
Star ratings
326 Google reviews we collected
- 5 stars31797%
- 4 stars62%
- 3 stars10%
- 2 stars10%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 245 written reviews
- Praise51099%
- Complaints41%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price936%
- Reasonable1560%
- Overpriced00%
- Not sure14%
$287+3% vs typical carpet cleaning
Middle half of what 17 customers paid ($221–$385) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results15230%
- Staff & attitude11122%
- Speed & response9318%
- Would recommend8016%
- Price & value377%
- Communication275%
- Honesty & trust143%
What customers talk about
We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, thorough, and took great care in his work.”
“…y, attempted to address, offered to bring in a contractor when that didn't work (not needed since we're planning on resurfacing) and issued a credit f…”
“Mikao was punctual, courteous, moved small odds and ends off carpet and the effect of shampoo was amazing without residual fragrance”
“Very professional, quickly done and looks pristine.”
“He did a great job, I couldn't ask for better service and I would recommend this business to any friend.”
“He gave me a fair price for my small condo and finished in a timely manner.”
“He is also proactive in communicating on the day we schedule cleaning”
“Scheduling was simple, pricing is honest and transparent, and Mikao was on time, friendly, and did incredible work!”
People customers mention
- Mikao 45 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simple Steam Carpet Cleaning Kirkland for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Chitra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mikao was punctual, courteous, moved small odds and ends off carpet and the effect of shampoo was amazing without residual fragrance
Paid $500+Reasonable priceCarpet steam cleaning
Sai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Really happy with the service and totally haste free. I booked the cleaning online. Mikao came on time and did a great job!!
Paid $200–250Reasonable priceCarpet steam cleaning
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have previously used other companies like Zerorez and my carpets turned out better with Simple Steam! They look as good as new! Very thorough and detailed.
Paid $350–400Great priceCarpet steam cleaning
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Milkao from Simply Steam cleaned my carpet, tile/grout, and a couch, as well as applied Scotchgard. He was professional, thorough, and took great care in his work. The results were outstanding and I have never been happier with a cleaning service. .
Paid $500+Carpet steam cleaningUpholstery cleaning
ScottLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We are repeat customers of Mikeo at Simply Steam. We have 2 young kids and a cat and are very happy with his work cleaning our carpets. He is also proactive in communicating on the day we schedule cleaning
Paid $200–250Reasonable priceCarpet steam cleaning
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Simple steam did an amazing job! It was super easy to book with them, they were very responsive when I had questions, and Mikao who did the cleaning was very customer centric and did a great job! It only took about an hour and a half to complete three rooms and the carpets smell and look great! I will definitely book with Simple Steam again!
Paid $200–250Reasonable priceCarpet steam cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 91 | $170–$340 |
| Carpet steam cleaning | 65 | $176–$371 |
| Pet stain & odor removal | 35 | $146–$353 |
| Upholstery cleaning | 24 | $189–$377 |
| Area rug cleaning | 19 | $176–$459 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 326 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Chitra Parpia4 reviewsTotal number of Google reviews Chitra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMikao was punctual, courteous, moved small odds and ends off carpet and the effect of shampoo was amazing without residual fragrance
- Price assessment: Reasonable price
- Price: $500+
- Services: Carpet steam cleaning
Sai Kurdukar1 reviewTotal number of Google reviews Sai has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally happy with the service and totally haste free. I booked the cleaning online. Mikao came on time and did a great job!!
- Price assessment: Reasonable price
- Price: $200–250
- Services: Carpet steam cleaning
Cindy Romney10 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThorough and professional! I would definitely use again 👍
Christopher Northcott1 reviewTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have previously used other companies like Zerorez and my carpets turned out better with Simple Steam! They look as good as new! Very thorough and detailed.
- Price assessment: Great price
- Price: $350–400
- Services: Carpet steam cleaning
Yvonne Griffin5 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMilkao from Simply Steam cleaned my carpet, tile/grout, and a couch, as well as applied Scotchgard. He was professional, thorough, and took great care in his work. The results were outstanding and I have never been happier with a cleaning service. .
- Price: $500+
- Services: Carpet steam cleaning, Upholstery cleaning
Christine Buzard4 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTechnician was thoughtful and thorough
- Price assessment: Not sure
- Services: Carpet steam cleaning
Bo Zeng1 reviewTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, quickly done and looks pristine. Very happy.
Scott ThompsonLocal Guide · 7 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are repeat customers of Mikeo at Simply Steam. We have 2 young kids and a cat and are very happy with his work cleaning our carpets. He is also proactive in communicating on the day we schedule cleaning
- Price assessment: Reasonable price
- Price: $200–250
- Services: Carpet steam cleaning
Megan Harry1 reviewTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSimple steam did an amazing job! It was super easy to book with them, they were very responsive when I had questions, and Mikao who did the cleaning was very customer centric and did a great job! It only took about an hour and a half to complete three rooms and the carpets smell and look great! I will definitely book with Simple Steam again!
- Price assessment: Reasonable price
- Price: $200–250
- Services: Carpet steam cleaning
Business details
- Address: 11335 NE 122nd Way Ste 105, Kirkland, WA 98034
- Phone: (425) 448-4148
- Website: simplesteam.com
- Service area: Seattle, WA