KE ZHENG
Review from Google · view on GoogleVery good communication and fast service!
Seattle Dryer Vent Cleaning
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 215 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 777 Google reviews · 23 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review
Seattle Dryer Vent Cleaning at a glance
Customers consistently report punctual arrivals, clear communication, and thorough cleaning of dryer and bathroom vents, often noting the provision of before-and-after photos. Many reviewers describe the technicians as professional and efficient, with pricing viewed as transparent and reasonable compared to competitors. However, a minority of negative reviews cite poor cleanup practices, such as lint scattering, and frustration with the company's approach to tipping and initial estimate requests.
- Google rating: 5.0 out of 5 from 777 reviews (99% five-star).
- Reviews on this page: 777 Google reviews (613 with written comments, 10 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: November 5, 2026.
- Service: Carpet Cleaning serving Seattle, Washington.
Data from Google, last updated November 5, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seattle Dryer Vent Cleaning: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seattle Dryer Vent Cleaning: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seattle Dryer Vent Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seattle Dryer Vent Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seattle Dryer Vent Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seattle Dryer Vent Cleaning: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
777 Google reviews we collected
- 5 stars76899%
- 4 stars51%
- 3 stars10%
- 2 stars10%
- 1 star20%
Praise vs complaints
Phrases our text analysis found in 613 written reviews
- Praise1,42699%
- Complaints121%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude38126%
- Quality & results31322%
- Speed & response31022%
- Would recommend18613%
- Communication15711%
- Price & value624%
- Honesty & trust292%
What customers talk about
We read 613 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was friendly, professional, and prompt throughout the entire process.”
“The team was super communicative and did a fantastic job.”
“Compared with other company, who only asked for sqft and zip code and then immediately give me the estimate price, this is a horrible horrible experience.”
“I’m so grateful they were able to quickly identify and resolve the issue.”
“I would absolutely hire them again and highly recommend their services.”
“…r), you really owe it to yourself to help protect your home, and we can't recommend Seattle Dryer Vent Cleaning more highly!…”
“Richard arrived right on time, was extremely professional, and kept communication clear throughout the process.”
“Service was fast, polite, very helpful, and reasonably priced.”
“Super fast, friendly, professional, on time, and transparent with pricing.”
People customers mention
- Lindsey 41 reviews
- Joe 29 reviews
- Richard 10 reviews
- Tori 10 reviews
- Brandon 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Seattle Dryer Vent Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
AprilLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★
It was taking nearly three hours, or three drying cycles, to dry a load of laundry, so I reached out to Seattle Dryer Vent Cleaning. They discovered that a screen on our roof vent was restricting airflow and that a significant amount of lint had built up in the dryer exhaust. After they cleaned the vent today, I ran…
RizaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had my dryer and bathroom vents cleaned by Seattle Dryer Vent Cleaning, and I am very satisfied with the service. Richard arrived right on time, was extremely professional, and kept communication clear throughout the process. Thank you!
MariaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The team was super communicative and did a fantastic job. I will definitely use them and recommend them annually for dryer vent safety service! They also added new, much improved exterior vent caps on my brick exterior. I would give them more than 5 stars if I could. -Maria, Seattle resident
RoxanneLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Such an incredible service and fantastic people! I wish I had called them before we moved in, it would have saved us a lot of issues.
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service, friendly person doing the work and very efficient. He arrived on time, was careful to keep everything clean, was able to climb under my deck to get to the vents, and was pleasant the whole time. At the end, he showed me pictures of all of them before and And after cleaning documentation. I couldn’t be more pleased.
AaronLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Easy. Efficient. Effective. After 10 years it was time for this as a preventative measure before something went wrong or no longer worked right.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 43 | $497–$988 |
| HVAC duct & vent repair | 3 | — |
| HVAC system maintenance | 3 | $536–$1.1k |
| HVAC duct & vent installation | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 777 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
April GreenwellLocal Guide · 38 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was taking nearly three hours, or three drying cycles, to dry a load of laundry, so I reached out to Seattle Dryer Vent Cleaning. They discovered that a screen on our roof vent was restricting airflow and that a significant amount of lint had built up in the dryer exhaust. After they cleaned the vent today, I ran a load of laundry, and it dried perfectly in a single cycle. Not only will this save me time, but it will also reduce my electricity usage and lower my utility bills. I’m so grateful they were able to quickly identify and resolve the issue. The team was friendly, professional, and prompt throughout the entire process. I would absolutely hire them again and highly recommend their services.
RizaLocal Guide · 18 reviewsTotal number of Google reviews Riza has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had my dryer and bathroom vents cleaned by Seattle Dryer Vent Cleaning, and I am very satisfied with the service. Richard arrived right on time, was extremely professional, and kept communication clear throughout the process. Thank you!
Response from the owner · 5 days ago
Thank you for the five stars and for taking the time to review us! Lint always draws the short straw in every Seattle dryer vent our crew cleans. -Seattle Dryer Vent Cleaning team
Maria AlvordLocal Guide · 10 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team was super communicative and did a fantastic job. I will definitely use them and recommend them annually for dryer vent safety service! They also added new, much improved exterior vent caps on my brick exterior. I would give them more than 5 stars if I could. -Maria, Seattle resident
Response from the owner · a week ago
Thank you for the five stars and for recommending us! Lint always misses the bus in every Seattle dryer vent our crew cleans. -Seattle Dryer Vent Cleaning team
Anne Smiley3 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLindsey was great! Very thorough and professional. Thank you for your help.
Response from the owner · 2 weeks ago
Thank you for the five stars and the thoughtful note! Our crew keeps lint on its toes in every Seattle dryer vent. -Seattle Dryer Vent Cleaning team
Christina Bharara6 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and friendly service.
Response from the owner · 2 weeks ago
Thanks for rating us five stars and sharing a few words! Lint gets shown the exit at every dryer vent our crew services. -Seattle Dryer Vent Cleaning team
Roxanne RoblesLocal Guide · 117 reviewsTotal number of Google reviews Roxanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch an incredible service and fantastic people! I wish I had called them before we moved in, it would have saved us a lot of issues.
Response from the owner · 2 weeks ago
Thank you so much for the five stars and the review! Lint never gets an invitation to the dryer vents our crew cleans. -Seattle Dryer Vent Cleaning team
Rick Saling2 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, friendly person doing the work and very efficient. He arrived on time, was careful to keep everything clean, was able to climb under my deck to get to the vents, and was pleasant the whole time. At the end, he showed me pictures of all of them before and And after cleaning documentation. I couldn’t be more pleased.
Response from the owner · 2 weeks ago
We appreciate you rating us five stars! Lint has a habit of hiding in dryer vents, and our crew has a habit of finding it. -Seattle Dryer Vent Cleaning team
Aaron Calvo Real EstateLocal Guide · 30 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy. Efficient. Effective. After 10 years it was time for this as a preventative measure before something went wrong or no longer worked right.
Response from the owner · 3 weeks ago
Thank you for giving our crew five stars! Lint has never once outsmarted our crew in a dryer vent. -Seattle Dryer Vent Cleaning team
Lindsay Bennett5 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePrompt, efficient, thorough, and informative. I got peace of mind knowing our vents were clear and didn’t feel like I was getting an upsell. The service pro, Richard, was a true professional and even gave good advice on how often our vent would likely need to be cleaned — and it was less often than I’d assumed! The online booking made it really easy to get in their schedule and the quote I received was accurate. Will definitely book with them going forward.
Response from the owner · 3 weeks ago
Thank you for the five stars and the trust! Lint keeps a low profile, but it never gets past our crew. -Seattle Dryer Vent Cleaning team
Business details
- Address: 3217 S Orcas St, Seattle, WA 98118
- Phone: (206) 289-0344
- Website: seattledryerventcleaning.com
- Service area: Seattle, WA