Experts Reviews · Company report
Simple Steam Carpet Cleaning Kirkland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty93−0.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simple Steam Carpet Cleaning Kirkland

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 326 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simple Steam Carpet Cleaning Kirkland is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simple Steam Carpet Cleaning Kirkland is better than 93% of carpet cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 51% of carpet cleaning.C
51

Reviews for your job

Customers hired Simple Steam Carpet Cleaning Kirkland for 5 kinds of job.

Simple Steam Carpet Cleaning Kirkland for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 91 Google reviews tagged “General carpet cleaning” · showing 20

Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mikao was experienced and easy to work with. I will definitely use Mikao & Simple Steam again.

Paid $200–250Reasonable priceGeneral carpet cleaning
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my carpets and sofa cleaned by Simple Steam, and I’m seriously impressed. Mikao was incredibly professional and friendly from start to finish. He arrived on time, explained the process clearly, and made sure every detail was taken care of. The carpet stains I thought were permanent are completely gone, and…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
BrianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have had the opportunity to work with numerous carpet cleaners the past 10 yrs and I must say that Mikao did an amazing job. Regardless the number of rooms or the condition of the caroets, Mikao gives 110% on every order I send over. Brian RE/MAX Town Center

General carpet cleaning
Tricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Simple Steam came and cleaned my carpets. The office and hall and stairs were old carpet that I didn't have much hope for. They literally look brand new. I am shocked and amazed. Mikao worked quickly but thoroughly. I would highly recommend Simple Steam.

Upholstery cleaningGeneral carpet cleaning
marcus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is my 4rd time using this company and Mikao the technician was amazing very professional I highly recommend this company for their service to bad there is only 5 star they deserve 100 hands down job well done.

General carpet cleaning
Kaiser10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

10/10, highly recommend.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our carpets look new again. Very professional, prompt and we will use them again! New review May 2022: we used this company again recently because Mikao does such a great job! And again, he didn't disappoint! We're glad we found Simple Steam! We just had Mikao do our carpets..and again, he made them look new! Always…

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Damon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the third time we have used Simple steam and we have been incredibly satisfied after every cleaning!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Did a great job. Got out most of the stains, even some rust, The owner is very wonderful to work with. Mikael always does a great job. I’ve always been happy and today excited. My Pup had so many pee stains. They are all gone. He deodorized, too. I’m hoping this will be good for pup. She won’t smell “good” pee…

Customer photo from Linda's reviewCustomer photo from Linda's review
Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a carpet deep clean, it had been about a decade since the last one. Mikao got the job done and left my carpet looking and smelling great!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brendan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came in quick after we called, got our carpets looking like new again, thanks!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful service and AMAZING results! From carpets I was considering replacing to brand new looking ones.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a cat and have a 1 year old so the messes were adding up in the home. We called to clean our living room carpet, couches, and Queen mattress. We were able to schedule within a couple days. Quote was straight forward. Our technician was Mikao. He was super professional, friendly, respectful, prompt, and just…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alec4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came to our office building and did a great job cleaning the carpets for our new business tenants.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carpet steam did everything as promised. They won't mind doing some minor extra.

General carpet cleaningPet stain & odor removal
Gretel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job cleaning our light carpet and eliminating pet odors. We will for sure hire them again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had a very good experience with Mikao and Simple Steam! Mikao was communicative, on time and very professional while here. The carpets looked outstanding when he was done; and the price was very reasonable. Very good value for the money and I’ll certain use them again. Highly recommended!!!

General carpet cleaning
Gemma8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikao was professional and friendly and did a thorough move out carpet cleaning for us that made the carpets good as new! Thanks so much Mikao! Amazing work!

General carpet cleaningPet stain & odor removal
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always excellent! Thank you!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Makao was very professional and kind and easy to work with. Very pleased with the end result!

Area rug cleaningGeneral carpet cleaning

Show more general carpet cleaning reviews (71 more) →

Price

$287+3% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning91$170–$340
Carpet steam cleaning65$176–$371
Pet stain & odor removal35$146–$353
Upholstery cleaning24$189–$377
Area rug cleaning19$176–$459

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