Experts Reviews · Company report
Simple Steam Carpet Cleaning Kirkland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty93−0.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simple Steam Carpet Cleaning Kirkland

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 326 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simple Steam Carpet Cleaning Kirkland is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simple Steam Carpet Cleaning Kirkland is better than 93% of carpet cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simple Steam Carpet Cleaning Kirkland is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simple Steam Carpet Cleaning Kirkland is better than 51% of carpet cleaning.C
51

Reviews for your job

Customers hired Simple Steam Carpet Cleaning Kirkland for 5 kinds of job.

Simple Steam Carpet Cleaning Kirkland for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Pet stain & odor removal” · showing 20

Mackenzie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

5 stars isn't enough! Scheduling was simple, pricing is honest and transparent, and Mikao was on time, friendly, and did incredible work! He was able to take extra care to clean the pet messes I was concerned about. My carpets look and smell amazing!

Paid $150–200Great pricePet stain & odor removal
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my carpets and sofa cleaned by Simple Steam, and I’m seriously impressed. Mikao was incredibly professional and friendly from start to finish. He arrived on time, explained the process clearly, and made sure every detail was taken care of. The carpet stains I thought were permanent are completely gone, and…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our carpets look new again. Very professional, prompt and we will use them again! New review May 2022: we used this company again recently because Mikao does such a great job! And again, he didn't disappoint! We're glad we found Simple Steam! We just had Mikao do our carpets..and again, he made them look new! Always…

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Did a great job. Got out most of the stains, even some rust, The owner is very wonderful to work with. Mikael always does a great job. I’ve always been happy and today excited. My Pup had so many pee stains. They are all gone. He deodorized, too. I’m hoping this will be good for pup. She won’t smell “good” pee…

Customer photo from Linda's reviewCustomer photo from Linda's review
Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a carpet deep clean, it had been about a decade since the last one. Mikao got the job done and left my carpet looking and smelling great!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a cat and have a 1 year old so the messes were adding up in the home. We called to clean our living room carpet, couches, and Queen mattress. We were able to schedule within a couple days. Quote was straight forward. Our technician was Mikao. He was super professional, friendly, respectful, prompt, and just…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michao was absolutely amazing!!! We had an emergency pet stain removal… he was responsive, on-time, professional and complete removal of the stain and odor. It was truly magic!!!!!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carpet steam did everything as promised. They won't mind doing some minor extra.

General carpet cleaningPet stain & odor removal
Gretel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job cleaning our light carpet and eliminating pet odors. We will for sure hire them again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gemma8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikao was professional and friendly and did a thorough move out carpet cleaning for us that made the carpets good as new! Thanks so much Mikao! Amazing work!

General carpet cleaningPet stain & odor removal
DanielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simple Steam is the BEST!!!!! I couldn’t have asked for a quicker response, timely appointment, adjustments to meet my changing schedule, assessment of the problem areas, extra support, even further tips and analysis then I received from Mikao! I’ve had my carpets done a few times by other providers and they were…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikao was friendly and efficient . The price was very reasonable and he did a great job.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
kaellok3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simple, fast, friendly. Great service, highly recommended.

Carpet steam cleaningPet stain & odor removal
Aimee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mikao did a great job on our new house and he is super nice and respectful! He steamed a total of 4 rooms, 1 family room, a hallway and a staircase at our home. We've used him from when we lived in an apartment, condo and now our house. He is our go - to carpet professional.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TiphfennieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mikao was on time and even worked with me in making sure that he had enough time to complete everything without having to rush.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Shahanah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly, professional service. The carpets were cleaned very well and done so in a timely manner.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We have used Simple Steam a few times now and he has always done a fantastic job. Carpets come out clean and he's reliable, fast to respond, and always very pleasant to work with.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was never all that satisfied with a well-known big name carpet cleaner that I had used multiple times. Now I found Simple Steam, and Mikao's service is impeccable. My carpet is truly like new. Mikao paid attention to details, was thorough, and I could not be a more satisfied customer!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Simple Steam did a fantastic job on our carpets, and I love the the fresh smell their products left in our house. Our old carpets really came back to life, and I thought the price was very reasonable.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
JasonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My Property Management business has been using Simple Steam for over a year now. They are prompt, professional, and do an amazing job at making sure our flooring needs are taken care of. I would give them six or seven stars if I could!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (15 more) →

Price

$287+3% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning91$170–$340
Carpet steam cleaning65$176–$371
Pet stain & odor removal35$146–$353
Upholstery cleaning24$189–$377
Area rug cleaning19$176–$459

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