Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Simply Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simply Clean Carpet Care

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 539 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean Carpet Care is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Simply Clean Carpet Care for 5 kinds of job.

Simply Clean Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 33 Google reviews tagged “Area rug cleaning” · showing 20

Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m totally happy with the job they did We’ll be using again in future when it’s necessary All the guys were professional . Making this review for PineHill Holiness Church. . Thank you. Very much.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am so glad I used this company. They did an excellent job! I feel so much better about my area rug now, knowing that it’s had a good cleaning. I was a little concerned about my hardwood floor underneath, but they assured me it wouldn’t be damaged, and they were right! I was also appreciative of their…

Paid $100–150Reasonable priceArea rug cleaning
ChristopherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I trusted Simply Clean Carpet Care with a delicate, hand-woven Afghan rug — not something I'd hand over to just anyone. Shirley and Ted knew exactly how to handle it, and the before and after results are remarkable. 26+ years of experience shows. Highly recommend them for anything from everyday carpet cleaning to…

Customer photo from Christopher's review
Paid $200–250Great priceCarpet steam cleaningArea rug cleaning
TomLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thorough and an excellent clean on our downstairs carpet. High traffic with a 2yr old, 2 adults and a dog. Thank you!! We will see you again soon...

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Summer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We chose Simply Clean because they had availability only a week out from our call, and because they have an all-female residential crew, which we love to support. The dispatcher was very helpful when we called for an estimate, and was able to provide our estimate on the spot with the measurements we provided. The…

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Candy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience from the first phone call. Shirley was very accommodating and scheduled me promptly. The owner Ted and his assistant did a nice professional job. We are very pleased.

Reasonable priceArea rug cleaning
RobbinLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hard working ladies! My house looks and smells terrific! 👍

Reasonable priceCarpet steam cleaningArea rug cleaning
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional service, nice folks, excellent carpet cleaning.

General carpet cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! My carpets and rug looked fantastic!

Area rug cleaningGeneral carpet cleaning
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The girls did an incredible job cleaning our carpets and upholstery. They were so hard working and everything looked brand new. I would recommend them to everyone! You won’t be disappointed!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Jabeaujo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two ladies who came and cleaned my furniture and my rugs were fantastic! They did a wonderful job and they took their time and made sure it was done with care.. They were here on time. Both were very friendly and I was completely satisfied when they left. As long as this company is in business I will never call anyone else. I highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Myles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, kind , and helpful.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
lorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have dogs and they have taken a toll on my carpeted areas. Ted, Tanner, and Cassie with Simply Clean did a fantastic job tackling all my problem spots and more! They were professional, punctual, and very friendly. My carpets look new and smell so fresh. The service was quick as well, which I was also happy with. Thank you Simply Clean for fresh carpets!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pohl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great group. So nice and did a wonderful job.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The outcome was wonderful. We have high traffic areas that were very dingy. Penny pays attention to detail and worked wonders. Ted has a great service, and they don't just push dirty water around!

Area rug cleaningGeneral carpet cleaning+ Quality
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply Clean was prompt and thorough. I had some stubborn pet stains that came right out. My rugs looked great! I have used Simply Clean for years and never had a problem- will always call Ted for all my carpet cleaning needs!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, very nice job.

Carpet steam cleaningArea rug cleaning
Kristin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My go to rug cleaner for the past few years. Excellent service!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience! Very professional. Made my rug and couch look like new!! Would definitely recommend!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service by a talented team. I'll contract for additional sevices--grout cleaning and hardwood floor refreshing--as a result.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (13 more) →

Price

$240-7% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning138$170–$334
Carpet steam cleaning77$170–$334
Pet stain & odor removal44$146–$348
Area rug cleaning33$170–$447
Upholstery cleaning29$183–$347

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