Experts Reviews · Company report
Simply Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simply Clean Carpet Care

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 539 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean Carpet Care is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Simply Clean Carpet Care for 5 kinds of job.

Simply Clean Carpet Care for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Carpet steam cleaning” · showing 20

SloanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simply Clean Carpet Care did a wonderful job cleaning my carpets. Not only were they efficient, fairly priced, and professional, but the staff are super friendly!

Customer photo from Sloan's reviewCustomer photo from Sloan's reviewCustomer photo from Sloan's review
Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend. Fit us in when we needed it. Knocked it out in no time. Fair pricing.

Paid $200–250Reasonable priceCarpet steam cleaning
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job cleaning our carpets! They now look brand new!

Paid $500+Not sureCarpet steam cleaning
ThomasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stephanie, Matt, and Amy were great! They quickly reached out and added me to the earliest slot on the schedule. They were ahead of schedule that day so they were able to make it out early which was more convenient for me. They did a great job cleaning the carpets and made them look so much better! We have 3 dogs so…

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They worked very diligently and my carpets look new! I waited a week to do this because the last company I used the stains came right back. They also hit a couple spots in rooms I was not getting cleaned since we were going to replace it. I highly recommend them! I am planning on having them back to do my tile/grout soon!

Paid $200–250Reasonable priceCarpet steam cleaning
Charlotte8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend they did an absolutely wonderful job cleaning my carpet looks brand new.

Paid $150–200Reasonable priceCarpet steam cleaning
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with the results! They were so nice as well! Will definitely use them again!

Carpet steam cleaningUpholstery cleaning
NancyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at Simply Clean did a wonderful job of cleaning my carpets and upholstered furniture. My 20 year old furniture looks almost brand new!

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
SLocal Guide · 505 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've used Shirley's company three times now and been pleased everytime! The ladies (and fellas) do a fantastic job. Will use again 100%

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaning
nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the second time we have used Simply Clean Carpet Care. They are timely, professional, affordable, and they in loved on our pup! Fantastic company and we highly recommend their services!!

Customer photo from nathan's review
Paid $100–150Reasonable priceCarpet steam cleaning
Mona9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My carpets look GREAT! They dried very quickly. The crew arrived early, worked efficiently and were friendly and engaging. All around awesome job!

Paid $400–450Reasonable priceCarpet steam cleaning
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Spilled some coffee in my car and Ted was able to get my carpets looking better than new! Call them today!

Great priceCarpet steam cleaning
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job! Great crew of professionals!

Paid $450–500Reasonable priceCarpet steam cleaning
ChristopherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I trusted Simply Clean Carpet Care with a delicate, hand-woven Afghan rug — not something I'd hand over to just anyone. Shirley and Ted knew exactly how to handle it, and the before and after results are remarkable. 26+ years of experience shows. Highly recommend them for anything from everyday carpet cleaning to…

Customer photo from Christopher's review
Paid $200–250Great priceCarpet steam cleaningArea rug cleaning
julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Second time Amy and Stephanie have cleaned our carpets and I cannot say enough about how awesome they are! I would recommend them to anyone. I’ve never had a company do this great of a job.😊

Paid $200–250Great priceCarpet steam cleaning
Dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very courteous and professional. They got areas clean that I thought would be impossible. Will definitely use them again.

Paid $150–200Great priceCarpet steam cleaning
LeeAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Simply Clean sent two associates to clean my basement steps and two area rugs. The stairs look like new carpet again and the area rugs are as white as when we purchased them. They also cleaned a garage rug at the basement entrance for no additional charge. They were very nice, professional and were finished quickly. I highly recommend their service.

Paid $100–150Reasonable priceCarpet steam cleaning
d5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Best carpet cleaning I’ve ever had. Stephanie was super friendly!! I will use this company every time from now on. I’m a satisfied customer!!

Paid $150–200Reasonable priceCarpet steam cleaning
Lee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and on time. Did an excellent job and so happy they are local.

Paid $250–300Great priceCarpet steam cleaning
LeeanneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Simply Clean did a great job from scheduling to being prompt and then doing a great job of cleaning our carpet and even runner /area rugs ! We will be happy to call them again 👍

Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (57 more) →

Price

$240-7% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning138$170–$334
Carpet steam cleaning77$170–$334
Pet stain & odor removal44$146–$348
Area rug cleaning33$170–$447
Upholstery cleaning29$183–$347

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