Experts Reviews · Company report
Simply Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simply Clean Carpet Care

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 539 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean Carpet Care is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Simply Clean Carpet Care for 5 kinds of job.

Simply Clean Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.138
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 138 Google reviews tagged “General carpet cleaning” · showing 20

Vivian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This small team at a family-owned business made choosing them to clean my carpets easy - from my first point-of-contact to the technicians to billing, everyone was courteous, informative, professional and pleasant. I highly recommend this business.

Paid $250–300Great priceGeneral carpet cleaning
RICHARD11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The crew did a great job Stephanie Matt and Amy were fantastic carpet looked new after cleaning will definitely use again!!

Paid $350–400Great priceGeneral carpet cleaning
Lily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Phenomenal experience working with Simply Clean Floor Care. They were so kind and professional as well as accommodating. They even helped me move furniture around that I was not aware of before booking. I would highly suggest working with them.

Paid $200–250Great priceGeneral carpet cleaning
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Incredibly efficient and the carpet looks great

Upholstery cleaningGeneral carpet cleaning
SloanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simply Clean Carpet Care did a wonderful job cleaning my carpets. Not only were they efficient, fairly priced, and professional, but the staff are super friendly!

Customer photo from Sloan's reviewCustomer photo from Sloan's reviewCustomer photo from Sloan's review
Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Bruce_Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and the carpet looks very nice. We will using Simply Clean again. Highly recommended.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
JanLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A very good experience with this team. They did a quick but through job and were very fair with their pricing. I would definitely use this team again for carpet cleaning and any other services.

Reasonable priceGeneral carpet cleaning
Bunny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A top notch team who came in and cleaned so professionally! Such nice folks and thoroughly took care of my carpets and tile floors.

Paid $200–250Reasonable priceGeneral carpet cleaningService not listed
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m totally happy with the job they did We’ll be using again in future when it’s necessary All the guys were professional . Making this review for PineHill Holiness Church. . Thank you. Very much.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
FAY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Simply Clean Carpet Care did a wonderful and thorough cleaning on carpeting and wood flooring. I was very pleased with overall results. The team which performed the work were professional and courteous. Overall, just a delightful company to do business with who value good customer service and a job well done.

Paid $500+Reasonable priceGeneral carpet cleaningService not listed
SLocal Guide · 505 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've used Shirley's company three times now and been pleased everytime! The ladies (and fellas) do a fantastic job. Will use again 100%

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company for cleaning couches and carpet. Highly recommend.

Paid $150–200Reasonable priceGeneral carpet cleaningService not listed
ElaineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I chose Simply Clean Carpet Care solely based on their reviews, and they completely lived up to the expectations. They showed up on time, and did a superb job cleaning the carpets in my mom’s house. They even cleaned the tile in a small bathroom while they were there, and it looks like new. All the work was done in…

Great priceGeneral carpet cleaning
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Simply Clean took such great care of my business! They were prompt in responding, timely in scheduling me, showed up on time, sent a big crew so the work was done quickly AND did GREAT work.... carpet and rugs look brand new!!!

Great priceGeneral carpet cleaning
Neville3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amy, Stephanie and Matt cleaned the carpets in a rental unit for me today. They did a great job. Not only were they very good to deal with but the carpets came out looking like new. There was a red stain that previous cleaners were unable to remove even though they spent considerable extra time on it. I highly recommend Simply Clean

Paid $200–250Reasonable priceGeneral carpet cleaning
Blake15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love these folks. They are super nice, responsive, and fairly priced. My carpets are very old, and I have cats. They do amazing spot treatment, and the carpets really look and feel so good after service.

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
TomLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thorough and an excellent clean on our downstairs carpet. High traffic with a 2yr old, 2 adults and a dog. Thank you!! We will see you again soon...

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Did a great job

Paid $200–250Great priceGeneral carpet cleaning
Summer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We chose Simply Clean because they had availability only a week out from our call, and because they have an all-female residential crew, which we love to support. The dispatcher was very helpful when we called for an estimate, and was able to provide our estimate on the spot with the measurements we provided. The…

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Dolores9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Simply Clean always does a nice job for us in a timely manner!

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness

Show more general carpet cleaning reviews (118 more) →

Price

$240-7% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning138$170–$334
Carpet steam cleaning77$170–$334
Pet stain & odor removal44$146–$348
Area rug cleaning33$170–$447
Upholstery cleaning29$183–$347

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