Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Simply Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simply Clean Carpet Care

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 539 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean Carpet Care is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Simply Clean Carpet Care for 5 kinds of job.

Simply Clean Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$348
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Pet stain & odor removal” · showing 20

SloanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simply Clean Carpet Care did a wonderful job cleaning my carpets. Not only were they efficient, fairly priced, and professional, but the staff are super friendly!

Customer photo from Sloan's reviewCustomer photo from Sloan's reviewCustomer photo from Sloan's review
Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Bruce_Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and the carpet looks very nice. We will using Simply Clean again. Highly recommended.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
ThomasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stephanie, Matt, and Amy were great! They quickly reached out and added me to the earliest slot on the schedule. They were ahead of schedule that day so they were able to make it out early which was more convenient for me. They did a great job cleaning the carpets and made them look so much better! We have 3 dogs so…

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our pup had a sick stomach which left a mess on the carpet in our house. We reached out and were called back within minutes by Ted, who came and cleaned our carpets on the same day! The carpet looks great and our dog is on the mend. We had fantastic service and are grateful for the rescue trip!

Paid $150–200Reasonable pricePet stain & odor removal
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Team!!! THANK YOU THANK YOU!! Forever grateful for the service today!!! The couch smells and looks amazing!!! So appreciative for simply clean. 🧼 🧽 💪

Paid $150–200Great pricePet stain & odor removal
Blake15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love these folks. They are super nice, responsive, and fairly priced. My carpets are very old, and I have cats. They do amazing spot treatment, and the carpets really look and feel so good after service.

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
TomLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thorough and an excellent clean on our downstairs carpet. High traffic with a 2yr old, 2 adults and a dog. Thank you!! We will see you again soon...

Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Summer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We chose Simply Clean because they had availability only a week out from our call, and because they have an all-female residential crew, which we love to support. The dispatcher was very helpful when we called for an estimate, and was able to provide our estimate on the spot with the measurements we provided. The…

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Dolores9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Simply Clean always does a nice job for us in a timely manner!

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness
Wes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Efficient and through

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
MattLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an excellent experience with Simply Clean Carpet Care - they were fair with pricing and prompt in their work!

Great priceGeneral carpet cleaningPet stain & odor removal
Peyton11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Simply Clean did a great job, were on time, polite, professional, and went above expectations!!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Value
Marti6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to have all the high area spots cleaned in my upstairs since company called and said they were gonna come this weekend. Ted worked us into their schedule without hesitation. The team that came out, Cassie & Ricky, were so friendly and they did a fantastic job. My carpet looks brand new, even the areas with…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The absolute BEST! The carpet has never looked better. Everything was completely dry within a couple hours -- not a day or more. The carpet looks clean, feels clean, and I happily recommend Simply Clean Carpet Care to anyone who is looking for best-in-class service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Leslie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ted and his staff were amazing! The three ladies who showed up were on time, courtesy, and did an amazing job! My basement carpet and son’s bedroom was nasty and now it looks brand new! Could not recommend this business enough!!! And it is very reasonable prices!! Thank you!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
HarrisonLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! Super friendly and a great value!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kentucky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for making our carpets clean once again! Between the dogs, former cats and lots and lots of mud-caked boots, our carpets had seen better days. Cassie and Stephanie worked their magic, and our carpets were cleaned quickly and professionally and look brand new. Our thanks!

General carpet cleaningPet stain & odor removal
lorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have dogs and they have taken a toll on my carpeted areas. Ted, Tanner, and Cassie with Simply Clean did a fantastic job tackling all my problem spots and more! They were professional, punctual, and very friendly. My carpets look new and smell so fresh. The service was quick as well, which I was also happy with. Thank you Simply Clean for fresh carpets!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gail9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaning my carpet got was far better than Coit and Stanley Steamer! The price was VERY reasonable, too! I’ll be a customer from now on! I highly recommend their service! Thank you, Ted!

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply Clean does the best carpet cleaning. Highly recommend!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism

Show more pet stain & odor removal reviews (24 more) →

Price

$240-7% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning138$170–$334
Carpet steam cleaning77$170–$334
Pet stain & odor removal44$146–$348
Area rug cleaning33$170–$447
Upholstery cleaning29$183–$347

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