Experts Reviews · Company report
Simply Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Simply Clean Carpet Care

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 539 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean Carpet Care is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean Carpet Care is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Simply Clean Carpet Care for 5 kinds of job.

Simply Clean Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 29 Google reviews tagged “Upholstery cleaning”

Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Incredibly efficient and the carpet looks great

Upholstery cleaningGeneral carpet cleaning
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m totally happy with the job they did We’ll be using again in future when it’s necessary All the guys were professional . Making this review for PineHill Holiness Church. . Thank you. Very much.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with the results! They were so nice as well! Will definitely use them again!

Carpet steam cleaningUpholstery cleaning
NancyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at Simply Clean did a wonderful job of cleaning my carpets and upholstered furniture. My 20 year old furniture looks almost brand new!

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
Sondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These ladies were lovely and worked hard to clean the upholstery on 2 arm chairs in my office and offered advice about how to keep them clean.

Upholstery cleaning
Derek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent work! I highly recommend their service, you will be please. Neither of us was sure an old baby oil stain would come out of the carpet. I’m not sure what she used but yes, it came out! Give ‘em a call!

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was looking for a company that is specialized in upholstery as previous carpet cleaning companies were great at carpet but not upholstery and these ladies did a phenomenal job. Professional, efficient, diligent to the details and the furniture looks new again. Thank you so so much.

Paid $300–350Reasonable priceUpholstery cleaning
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Best carpet cleaning company in town! Best price, best customer service. Would recommend to anyone.

Great priceCarpet steam cleaningUpholstery cleaning
Martin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The two ladies who came to our house to clean the upholstery were very pleasant, efficient, and anxious to make sure we were comfortable with the smell of the product they were using, as my wife is very sensitive to certain odors right now. Everything worked out great, and the couches look clean, bright, and ready to last another few years!

Paid $300–350Reasonable priceUpholstery cleaning
JenniferLocal Guide · 222 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My floors look amazing! The crew did such a great job! Two carpeted rooms were cleaned, an oversized couch and loveseat were cleaned, and they cleaned, treated, and buffed my hardwood floors for a very reasonable price. I will use them again!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
GroverLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie and Julie did a GREAT job on our 7piece sectional! They arrived on time and quickly tackled the job and every piece of the sectional is much brighter after their cleaning…it looks awesome! Thanks so much! Btw, they’re also very nice ladies. We’ll ask for you guys by name next time our home needs your services.

Not sureUpholstery cleaning
Sandy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies were on time; friendly and extremely competent. This is the second time we have used Simply Clean. The Best!

Upholstery cleaningGeneral carpet cleaning
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cassie and Penny from Simply Clean cleaned my living room, couch, and chair. They were very professional and nice. In the past when I had carpet cleaned it took forever to dry. My carpet dried in about 3 hours. I highly recommend them.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The girls did an incredible job cleaning our carpets and upholstery. They were so hard working and everything looked brand new. I would recommend them to everyone! You won’t be disappointed!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Jabeaujo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two ladies who came and cleaned my furniture and my rugs were fantastic! They did a wonderful job and they took their time and made sure it was done with care.. They were here on time. Both were very friendly and I was completely satisfied when they left. As long as this company is in business I will never call anyone else. I highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Myles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, kind , and helpful.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply Clean does the best carpet cleaning. Highly recommend!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful to work with and they did an awesome job!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ted and Katie did a great job and were very personable.

General carpet cleaningUpholstery cleaning
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great great job

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simply Clean did a great job and my carpets look better than ever. They use a different system than most carpet cleaners and the result is very clean and dry carpets.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality
kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience! Very professional. Made my rug and couch look like new!! Would definitely recommend!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sarah-JaneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The employees were friendly, did a very thorough job and my rugs and couch pillows look amazing!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 181 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ted and his team are the best carpet cleaning company in Lexington and surrounding that I’ve found. I have a white sectional with messy young kids and he made it took brand new. Thanks Ted! 10/10 recommend.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
GaleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and excellent results

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
CarolynLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $500+OverpricedUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$240-7% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 60%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning138$170–$334
Carpet steam cleaning77$170–$334
Pet stain & odor removal44$146–$348
Area rug cleaning33$170–$447
Upholstery cleaning29$183–$347

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