iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 29 lawn mower repair servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★327 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Simply Lawn Care Services five out of five stars based on 327 reviews, with the owner responding to 76 percent of them. Customers frequently praise the team's punctuality, thorough cleanup, and clear communication regarding services like mowing, aeration, and tree removal. While most feedback highlights professional conduct and efficient scheduling, a minority of low-star comments criticize unexpected pricing changes and upcharges for overgrown grass, suggesting inconsistencies in cost transparency.
Google rating: 5.0 out of 5 from 327 reviews (98% five-star).
Reviews on this page: 327 Google reviews (312 with written comments, 19 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 27, 2026.
Service: Lawn Mower Repair Service serving Melrose, Massachusetts.
Data from Google, last updated October 28, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Simply Lawn Care ServicesLawn Mower Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Lawn Care Services: 96/100 on this factor. Category median: 75.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Lawn Care Services: 97/100 on this factor. Category median: 73.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Lawn Care Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Lawn Care Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Lawn Care Services: 100/100 on this factor. Category median: 49.A
100
Bar = this company · dark tick = category median.
Star ratings
327 Google reviews we collected
5.0of 5
5 stars31998%
4 stars62%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 312 written reviews
99%praise
Praise51499%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4831%
Reasonable10266%
Overpriced11%
Not sure43%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results19638%
Staff & attitude12825%
Speed & response6613%
Would recommend5310%
Communication367%
Price & value326%
Honesty & trust102%
What customers talk about
We read 312 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jimmy and Brandon did a great job cleaning up our trees and cutting down branches 10-20 feet high.”
“Manny and Noah were very professional, courteous, and personable.”
“They worked very quickly and cleaned up everything after, would recommend!”
“I had to have a big branch removed I was very pleased at their professionalism and the job that they did I would highly recommend them!”
“Cannot recommend them enough!”
“Nic and Jimmy did a great job a couple of weeks ago navigating my awkward yard and communicating their process and what to expect.”
“Team removed a 20-year old shrub and cleaned up the area for a reasonable price.”
“The landscaping is wonderful as well again I would highly recommend Simply Lawn I finally found the right reliable lawn service!”
People customers mention
Chris16 reviews
Ryan13 reviews
Jimmy12 reviews
Louie12 reviews
Chaz12 reviews
Nic10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simply Lawn Care Services for 8 kinds of job. Pick one to see what they paid and said.
SSarah6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Jimmy and Brandon did a great job cleaning up our trees and cutting down branches 10-20 feet high. They worked very quickly and cleaned up everything after, would recommend!
Reasonable priceYard landscaping
KKaren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Manny and Noah were very professional, courteous, and personable. They answered any questions I had and always checked in with me. Their cleanup of my property was neat as a pin. I would highly recommend this company.
Reasonable priceLandscaping maintenance
KKim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Manny was great, he took care of all the tree trimmings and removed all the debris. He was very thorough and professional!
Reasonable priceGroundskeeping
PPam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Nic and Jimmy did a great job a couple of weeks ago navigating my awkward yard and communicating their process and what to expect. I’m already seeing good growth. Nic just returned 10/20 for the second seeding and targeted some lower growth areas that were bare before and walked through watering needs. He was very…
Reasonable priceGrass seeding
JJae5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great communication & easy scheduling! Jimmy did a great job with all the work in the back yard!!
Reasonable priceGrass seedingLandscaping maintenanceService not listed
MMarko2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great job. I didn't have to be there for Simply to show up and get it done.
One thing I hope they do in the future is give credit to the on-site person who did the great work. Keep everyone to that standard.
Great job ????
Jimmy and Brandon did a great job cleaning up our trees and cutting down branches 10-20 feet high. They worked very quickly and cleaned up everything after, would recommend!
Price assessment: Reasonable price
Services: Yard landscaping
Response from the owner · Edited 4 hours ago
Thank you for the 5 star review Sarah! We are very proud of Jmmy and Brandon's hard work! ~Beverly C Office Assistant
K
Karen Johnson3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Manny and Noah were very professional, courteous, and personable. They answered any questions I had and always checked in with me. Their cleanup of my property was neat as a pin. I would highly recommend this company.
Price assessment: Reasonable price
Services: Landscaping maintenance
Response from the owner · 4 days ago
Thank you for the 5 star review Karen! We are proud of Manny and Noah's hard work! ~Beverly C Office Assistant
K
Kim Seaberg1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Manny was great, he took care of all the tree trimmings and removed all the debris. He was very thorough and professional!
Price assessment: Reasonable price
Services: Groundskeeping
Response from the owner · a year ago
Thank you for the 5 star review Kim! We are glad the Lou and Chaz were able to answer all your questions and that they did a good job! ~Beverly C Office Assistant
P
Pam Sherry2 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Nic and Jimmy did a great job a couple of weeks ago navigating my awkward yard and communicating their process and what to expect. I’m already seeing good growth. Nic just returned 10/20 for the second seeding and targeted some lower growth areas that were bare before and walked through watering needs. He was very helpful and professional, and I can’t wait to see the results in the spring!
Price assessment: Reasonable price
Services: Grass seeding
Response from the owner · a week ago
Thank you for the 5 star review Pam! We are proud of Nic and Jimmy's hard work! ~Beverly C Office Assistant
H
H J Miller4 reviewsiTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Great job. I didn't have to be there for Simply to show up and get it done.
One thing I hope they do in the future is give credit to the on-site person who did the great work. Keep everyone to that standard.
Great job ????
Response from the owner · a week ago
Thank you for the 5 star review Marko! ~Beverly C Office Assistant
R
Ryan McGrail5 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Big shout out to Noah and Jimmy at Simply Lawn Care .They did a great job cleaning up our lawn and taking care of a downed tree after the N’ester we had a few weeks ago.
Price assessment: Reasonable price
Services: Lawn care
Response from the owner · a week ago
Thank you for the 5 star review SL Ce! We are proud of Noah and Jimmy's hard work! ~Beverly C Office Assistant
