iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%96+14.6Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★28 Google reviews · 12 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the grooming quality, attention to detail, and affordable pricing at this Columbus pet salon. Many long-term clients highlight the staff's knowledge of specific breeds and their gentle handling of anxious or difficult pets. Reviews frequently note that dogs appear happy and well-groomed after visits, with owners appreciating the personalized service and communication regarding special requests. No negative patterns or criticisms appear in the provided five-star review excerpts.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (23 with written comments, 5 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: May 1, 2026.
Service: Mobile Dog Groomer serving Columbus, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Simply Spoiled GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Spoiled Grooming: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Spoiled Grooming: 93/100 on this factor. Category median: 84.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Spoiled Grooming: 96/100 on this factor. Category median: 94.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Spoiled Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars28100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
100%praise
Praise18100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude739%
Quality & results633%
Speed & response16%
Communication16%
Price & value16%
Honesty & trust16%
Would recommend16%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very sweet to my girl which is everything to me.”
“The owner listened to what I wanted and did a great job.”
“We had an Olympic viewing party the next day and everyone tried to steal my dog.”
“), the affordable price, the super cute bandanas, and most importantly how every staff member treats my dogs.”
“I wouldn't trust anyone else with my pets.”
“I can’t recommend them enough.”
People customers mention
Courtney11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simply Spoiled Grooming for 1 kind of job. Pick one to see what they paid and said.
JJohnLocal Guide · 91 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I am new to haven a dog that requires regular grooming. I had her groomed 4 weeks ago and it was subpar at best. Took her to Simply Spoiled and the fixed it. We had an Olympic viewing party the next day and everyone tried to steal my dog.
Great priceDog full service grooming
EEric7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Courtney has been grooming 2 of our dogs for almost 20 years and she's been amazing. I was so happy when she started her own shop because she's the BEST in Columbus.
Great priceDog full service grooming
MMarcia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I volunteer for a Collie rescue that takes the incoming dogs to be cleaned and groomed by Courtney and her team. It’s hard to find a groomer who knows how to groom Collies and provide a comfortable space for the dogs. They do at Simply Spoiled. This is so important for all dogs, especially those going through such a…
Great priceDog full service grooming
NNancy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve gone to Courtney for years and love her. When she wags her tail when I take her in, I know Carley is happy to go there.
Reasonable priceDog full service grooming
LLynette11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My baby absolutely loves coming and getting her spa treatment! The staff are amazing, and they always do a fabulous job on my Chanel! We would not take her anywhere else!
DDawn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Professional and wonderful with our kids. She’s the best in the city. We go back because Lucca loves her. Me too.
I am new to haven a dog that requires regular grooming. I had her groomed 4 weeks ago and it was subpar at best. Took her to Simply Spoiled and the fixed it. We had an Olympic viewing party the next day and everyone tried to steal my dog.
Price assessment: Great price
Services: Dog full service grooming
E
Eric Fritchie7 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Courtney has been grooming 2 of our dogs for almost 20 years and she's been amazing. I was so happy when she started her own shop because she's the BEST in Columbus.
Price assessment: Great price
Services: Dog full service grooming
M
Marcia Ham5 reviewsiTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
I volunteer for a Collie rescue that takes the incoming dogs to be cleaned and groomed by Courtney and her team. It’s hard to find a groomer who knows how to groom Collies and provide a comfortable space for the dogs. They do at Simply Spoiled. This is so important for all dogs, especially those going through such a life changing event as being brought to rescue for whatever circumstance. I’m grateful for everything Courtney and her team do for our rescue dogs. I also bring my two Collies, former rescues, to her regularly. I know she cares for them and they are gorgeous every time I pick them up from their spa day with her. Courtney lets me know if she notices anything amiss with their behavior or physical condition which I appreciate! As long as I live in the Columbus area, my dogs will always go to see Courtney and team for grooming. I can’t recommend them enough.
Price assessment: Great price
Services: Dog full service grooming
N
Nancy1 reviewiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
My baby absolutely loves coming and getting her spa treatment! The staff are amazing, and they always do a fabulous job on my Chanel! We would not take her anywhere else!
C
Chad Locke2 reviewsiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
All 3 of my doodles love to visit Courtney and crew! I love knowing they’re super safe and happy when they’re there.
Courtney is so knowledgeable about everything dog related and makes great suggestions and recommendations that always work!
I won’t take my dogs anywhere else!!!