Home inspector · Grand Prairie, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 35 well inspectorsiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★488 Google reviews · 10 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate SiteGuard Inspection Services five stars based on four hundred eighty-eight reviews, noting that the owner responded to ninety-seven percent of feedback. Customers frequently highlight the thoroughness of home inspections, the clarity of detailed reports, and professional communication during the process. Punctuality and responsiveness to closing deadlines are also common positive themes. One criticism involves a missed termite infestation, while another notes that promotional materials were left at a residence despite a no soliciting sign.
Google rating: 5.0 out of 5 from 488 reviews (98% five-star).
Reviews on this page: 488 Google reviews (349 with written comments, 6 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: February 26, 2026.
Service: Well Inspector serving Grand Prairie, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other well inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyWell Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SiteGuard Inspection Services: 97/100 on this factor. Category median: 90.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SiteGuard Inspection Services: 98/100 on this factor. Category median: 88.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SiteGuard Inspection Services: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SiteGuard Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SiteGuard Inspection Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SiteGuard Inspection Services: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
488 Google reviews we collected
5.0of 5
5 stars47898%
4 stars82%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 349 written reviews
99%praise
Praise72599%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price531%
Reasonable1169%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results23032%
Staff & attitude17925%
Would recommend11716%
Communication10514%
Speed & response699%
Honesty & trust203%
Price & value101%
What customers talk about
We read 349 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“his report was incredibly thorough providing a great source document on our new home going forward.”
“Nathan onsite was beyond knowledgeable and helpful.”
“I highly recommend this company for your inspection needs.”
“I do not believe that I received the level of service that I paid for, and I would not recommend your services to anyone.”
“Nathan walked us through what he was going to do, how long it would take and was thorough in the reporting, all the way doen to serial numbers on appliances.”
“Very efficient, completely sensitive to our closing deadlines and supportive during each step of the process.”
“I fully trust his opinion and appreciated how smoothly the process went.”
“Nathan and SiteGuard Inspection Services are very reliable, detail oriented, and offer a good value for services performed in my opinion.”
People customers mention
Nathan33 reviews
Brandy19 reviews
Ross12 reviews
Rivera9 reviews
Jeff6 reviews
Inspections5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SiteGuard Inspection Services for 6 kinds of job. Pick one to see what they paid and said.
Jonathan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Our experience with SiteGuard was absolutely perfect. Nathan onsite was beyond knowledgeable and helpful...his report was incredibly thorough providing a great source document on our new home going forward. Tiffany in the front office was awesome too. Very efficient, completely sensitive to our closing deadlines and…
Great pricePre-listing inspectionsSprinkler system inspection
jasonLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Very professional. Nathan walked us through what he was going to do, how long it would take and was thorough in the reporting, all the way doen to serial numbers on appliances.
Strong,strong service.
Edz7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Inspector Nathan Ross, walk me through the entire inspection report and explained everything he found and what needs to be done. It was a money well spent for your peace of mind. I highly recommend this company for your inspection needs.
RobertLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
SiteGuard has been great to work with: very professional, responsive, and thorough in their work.
Reasonable priceNew construction inspections
Katherine8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Nathan is an excellent inspector. His report was very thorough and he was great to work with. We will definitely call him again in the future.
Reasonable priceService not listed
Lindsay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Brandy was wonderful! She was very thorough with her home inspection. I would highly recommend her to any family or friends. Great work and very friendly. Thank you!
Our experience with SiteGuard was absolutely perfect. Nathan onsite was beyond knowledgeable and helpful...his report was incredibly thorough providing a great source document on our new home going forward. Tiffany in the front office was awesome too. Very efficient, completely sensitive to our closing deadlines and supportive during each step of the process.
Price assessment: Great price
Services: Pre-listing inspections, Sprinkler system inspection
Dayatra LockridgeLocal Guide · 18 reviewsiTotal number of Google reviews Dayatra has written across all businesses on Google Maps, not just this one.
Very professional. Nathan walked us through what he was going to do, how long it would take and was thorough in the reporting, all the way doen to serial numbers on appliances.
Strong,strong service.
Response from the owner · 9 months ago
Jason- Thank you for the amazing 5-star review! We strive to exceed expectations, and it's wonderful to know we succeeded with you.
Edz Mont7 reviewsiTotal number of Google reviews Edz has written across all businesses on Google Maps, not just this one.
Inspector Nathan Ross, walk me through the entire inspection report and explained everything he found and what needs to be done. It was a money well spent for your peace of mind. I highly recommend this company for your inspection needs.
Response from the owner · 9 months ago
Edz-We're thrilled that you had a 5-star experience with us! Thank you for choosing Nathan and SiteGuard!
Robert HendersonLocal Guide · 18 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
SiteGuard has been great to work with: very professional, responsive, and thorough in their work.
Price assessment: Reasonable price
Services: New construction inspections
Response from the owner · 9 months ago
Rob- Thank you for the 5-star review! We're thrilled to hear that you had such a positive experience with us. We look forward to serving you again in the future.
Katherine Krainik8 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Brandy was wonderful! She was very thorough with her home inspection. I would highly recommend her to any family or friends. Great work and very friendly. Thank you!
Response from the owner · 9 months ago
Lindsay- Thanks a ton! We’re glad we could exceed your expectations.
Jason Whaley3 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Through. Nathan knows what he’s talking about and what he’s looking for in a home inspection. Very descriptive, personal, and fluid. Highly recommended.
Response from the owner · 9 months ago
Jason- We’re so happy you had a great experience—thank you!
