HVAC CONTRACTORS · PHOENIX, AZ
Six Star AC & Refrigeration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Six Star AC & Refrigeration

Better than 85% of HVAC contractors · #10 of 67

5.0★206 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Six Star AC & Refrigeration for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “A/C system maintenance”

★★★★★ Nikki · 6 months ago

MANY Thanks! The service was top tier! The service was prompt, professional, & the communication was outstanding! We had an AC emergency requiring a new unit. I expressed my concerns as we are a business that serves the senior population. The urgency was taken into consideration and they made it happen! Throughout…

Paid $1,000+Great priceA/C system maintenance
★★★★★ Mindy · 8 months ago

I was introduced to Six Star AC & Refrigeration by our property management company, and was blown away by their honesty, transparency and professionalism. Matthew P. was able to provide me an estimate and explain truly to a layperson what the situation was looking like--as grimm as it was. My staff loved him as…

Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Dave · 9 months ago

Always good

A/C system maintenance
★★★★★ Aaron · 10 months ago

At Six Star AC & Refrigeration they are knowledgeable, straightforward, and detail-oriented, with clear communication and reliable follow-through. From routine maintenance to repairs and installs, the work is handled professionally. I am grateful for their work & happy with the results.

A/C system maintenanceA/C system repair
★★★★★ Devin · a year ago

Six Star AC has truly been a lifesaver for our café! We’ve had three different AC emergencies, and each time they responded quickly and got us back up and running in no time. In a business like ours, keeping the space cool for customers is critical, and they’ve never let us down. The technicians are always…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ RONY · a year ago

Amazing service!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Samer · a year ago

I live in Texas but have several rental properties in Arizona, so finding a reliable HVAC company I can trust from out of state has always been a challenge. Over the years, I’ve dealt with a handful of different companies, but none have made things as easy and seamless as the team at Six Star AC. From clear…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Kevin · a year ago

Great experience with 6 Star A/C. Matthew was polite, punctual, and professional. He takes pride in his work. Its refreshing to deal with someone who is happy in his job and has such a positive attitude. Services were performed as agreed at a reasonable price. I will continue to rely on these folks and will…

A/C system maintenance
★★★★★ Brianna · a year ago

Matthew was so awesome to work with! First time we’ve had someone come out and inspect our system (we are in a newer build) and he explained everything and showed photos along the way. Very kind and respectful. Will definitely be calling you guys again if we are ever in need of more services! Thanks Matthew and…

Great priceA/C system maintenance
★★★★★ linda · 3 years ago

Great customer service always reliable and shows up! Very honest integrity is unmatched

A/C system maintenanceCleaningA/C system dismantlement
★★★★★ Wael · 3 years ago

Unbelievable, an HVAC company that actually shows up fast and very honest! Will definitely be recommending them to all of my friends and family. These guys are the best!!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarmad · 3 years ago

"I recently had the pleasure of working with Six Star AC, and I am thoroughly impressed. From the get-go, their professionalism shone through. Their service was impeccable and, true to their reputation, entirely hassle-free. One of the highlights of my experience was their transparent pricing structure. There were…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ alyssa · 3 years ago

This company was absolutely amazing I called 2 other companies before six star and all they wanted to do was charger me 15,000 for a ac unit, Marcus from six star and figured out the problem instantly saving me a ton of money and I didn’t have to change my unit, I am truly thankful for six star ac and the honesty…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Samir · 3 years ago

6 Star was amazing, called them with an emergency and Joe came out right away to assist with our broken AC system. Having a newborn in the home with no AC was unbearable but Joe and 6 Star got me back up and running in no time. Would definitely recommend them to anyone who needs fast and professional help!

A/C system maintenanceA/C preventive maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mariah · 3 years ago

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Six, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (10 reviews)2024-Q2: 4.93★ (14 reviews)2024-Q3: 5.00★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (25 reviews)2025-Q4: 5.00★ (15 reviews)2026-Q1: 5.00★ (21 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (13 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$924+187% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 62%Reasonable 33%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
87
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
8
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
47
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+20 / −0
Professionalism
+20 / −0
Responsiveness
+20 / −0
Punctuality
+19 / −0
Value
+17 / −0

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