HVAC CONTRACTORS · PHOENIX, AZ
Six Star AC & Refrigeration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Six Star AC & Refrigeration

Better than 85% of HVAC contractors · #10 of 67

5.0★206 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Six Star AC & Refrigeration for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 57

All 9 Google reviews tagged “A/C system repair”

★★★★★ Aaron · 10 months ago

At Six Star AC & Refrigeration they are knowledgeable, straightforward, and detail-oriented, with clear communication and reliable follow-through. From routine maintenance to repairs and installs, the work is handled professionally. I am grateful for their work & happy with the results.

A/C system maintenanceA/C system repair
★★★★★ linda · 3 years ago

Great customer service always reliable and shows up! Very honest integrity is unmatched

A/C system maintenanceCleaningA/C system dismantlement
★★★★★ Wael · 3 years ago

Unbelievable, an HVAC company that actually shows up fast and very honest! Will definitely be recommending them to all of my friends and family. These guys are the best!!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarmad · 3 years ago

"I recently had the pleasure of working with Six Star AC, and I am thoroughly impressed. From the get-go, their professionalism shone through. Their service was impeccable and, true to their reputation, entirely hassle-free. One of the highlights of my experience was their transparent pricing structure. There were…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ alyssa · 3 years ago

This company was absolutely amazing I called 2 other companies before six star and all they wanted to do was charger me 15,000 for a ac unit, Marcus from six star and figured out the problem instantly saving me a ton of money and I didn’t have to change my unit, I am truly thankful for six star ac and the honesty…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ JEAN · 3 years ago

We were hopeless, when our AC broke on Arizona 120degree heat, they showed up on Sunday, non working day! Amazing and professional team, installed a whole new AC UNIT in timely manner with quick financing options!!! Thank you SIX STAR 🌟🌟🌟🌟🌟🌟

CleaningA/C system dismantlementHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ BSPE · 3 years ago

Ralph, Joe and Naji are one of the best i’ve ever seen. Service was top standard and it was at a great price with no trouble getting straight to work. Given how hot az is I would like to thank you all for such an outstanding job. My ac has never blown so much cold air.

HVAC duct & vent cleaningHeating system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Samir · 3 years ago

6 Star was amazing, called them with an emergency and Joe came out right away to assist with our broken AC system. Having a newborn in the home with no AC was unbearable but Joe and 6 Star got me back up and running in no time. Would definitely recommend them to anyone who needs fast and professional help!

A/C system maintenanceA/C preventive maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mariah · 3 years ago

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Six, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (10 reviews)2024-Q2: 4.93★ (14 reviews)2024-Q3: 5.00★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (25 reviews)2025-Q4: 5.00★ (15 reviews)2026-Q1: 5.00★ (21 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (13 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$924+187% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 62%Reasonable 33%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
87
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
8
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
47
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+20 / −0
Professionalism
+20 / −0
Responsiveness
+20 / −0
Punctuality
+19 / −0
Value
+17 / −0

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