HVAC CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORESix Star AC & Refrigeration
Better than 85% of HVAC contractors · #10 of 67
5.0★206 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Six Star AC & Refrigeration for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Heating system repair”
CLIOLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We have delt with Six Star in the past, whether it's over the phone or on location they are there for you no matter what! We always appreciate you Abu Ralph!!!
Paid $1,000+Great priceHVAC system repairHeating system repairInstallation
RONY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazing service!
Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
lindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great customer service always reliable and shows up! Very honest integrity is unmatched
A/C system maintenanceCleaningA/C system dismantlement
SarmadLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
"I recently had the pleasure of working with Six Star AC, and I am thoroughly impressed. From the get-go, their professionalism shone through. Their service was impeccable and, true to their reputation, entirely hassle-free. One of the highlights of my experience was their transparent pricing structure. There were…
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
alyssa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
This company was absolutely amazing I called 2 other companies before six star and all they wanted to do was charger me 15,000 for a ac unit, Marcus from six star and figured out the problem instantly saving me a ton of money and I didn’t have to change my unit, I am truly thankful for six star ac and the honesty…
A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Six, grey = HVAC contractors average
Rating over time
Price
$924+187% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 62%Reasonable 33%Overpriced 0%Not sure 4%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
87
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
8
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
47
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+20 / −0
Professionalism
+20 / −0
Responsiveness
+20 / −0
Punctuality
+19 / −0
Value
+17 / −0
