Experts Reviews · Company report
Six Star AC & Refrigeration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Six Star AC & Refrigeration

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 206 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Six Star AC & Refrigeration is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Six Star AC & Refrigeration is better than 87% of HVAC contractors.A
87
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Six Star AC & Refrigeration is better than 8% of HVAC contractors.F
8
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Six Star AC & Refrigeration is better than 98% of HVAC contractors.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Six Star AC & Refrigeration is better than 78% of HVAC contractors.B
78
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Six Star AC & Refrigeration is better than 47% of HVAC contractors.C
47
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Six Star AC & Refrigeration is better than 28% of HVAC contractors.D
28

Reviews for your job

Customers hired Six Star AC & Refrigeration for 8 kinds of job.

Six Star AC & Refrigeration for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Heating system repair”

★★★★★ CLIO · 10 months ago

We have delt with Six Star in the past, whether it's over the phone or on location they are there for you no matter what! We always appreciate you Abu Ralph!!!

Paid $1,000+Great priceHVAC system repairHeating system repairInstallation
★★★★★ RONY · a year ago

Amazing service!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ linda · 3 years ago

Great customer service always reliable and shows up! Very honest integrity is unmatched

A/C system maintenanceCleaningA/C system dismantlement
★★★★★ Sarmad · 3 years ago

"I recently had the pleasure of working with Six Star AC, and I am thoroughly impressed. From the get-go, their professionalism shone through. Their service was impeccable and, true to their reputation, entirely hassle-free. One of the highlights of my experience was their transparent pricing structure. There were…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ alyssa · 3 years ago

This company was absolutely amazing I called 2 other companies before six star and all they wanted to do was charger me 15,000 for a ac unit, Marcus from six star and figured out the problem instantly saving me a ton of money and I didn’t have to change my unit, I am truly thankful for six star ac and the honesty…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$924+187% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 33%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair51$192–$955
HVAC system maintenance25$37–$292
A/C system maintenance15$54–$441
A/C system repair9$209–$880
Installation7$1.1k–$2.8k
A/C preventive maintenance6$112–$939
Install thermostat6—
Install AC6$1.5k–$3.2k

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