Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Six Star AC & Refrigeration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%87+13.1Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%78+6.2Track record 7%47+3.3Accountability 5%28+1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Six Star AC & Refrigeration

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 206 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Six Star AC & Refrigeration is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Six Star AC & Refrigeration is better than 87% of HVAC contractors.A
87
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Six Star AC & Refrigeration is better than 8% of HVAC contractors.F
8
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Six Star AC & Refrigeration is better than 98% of HVAC contractors.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Six Star AC & Refrigeration is better than 78% of HVAC contractors.B
78
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Six Star AC & Refrigeration is better than 47% of HVAC contractors.C
47
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Six Star AC & Refrigeration is better than 28% of HVAC contractors.D
28

Reviews for your job

Customers hired Six Star AC & Refrigeration for 8 kinds of job.

Six Star AC & Refrigeration for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 36

All 4 Google reviews tagged “Thermostat installation”

KevinLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five stars is not enough for this company! ⭐⭐⭐⭐⭐⭐They just replaced our old in-wall AC units with full central air conditioning, and the entire experience was flawless. I was worried about the whole process...but Joe and his skilled team finished the job much sooner than expected and left absolutely no mess behind.…

Paid $2,000+Great priceHVAC duct & vent installationInstall ACThermostat installation
Wael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unbelievable, an HVAC company that actually shows up fast and very honest! Will definitely be recommending them to all of my friends and family. These guys are the best!!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SarmadLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

"I recently had the pleasure of working with Six Star AC, and I am thoroughly impressed. From the get-go, their professionalism shone through. Their service was impeccable and, true to their reputation, entirely hassle-free. One of the highlights of my experience was their transparent pricing structure. There were…

Customer photo from Sarmad's review
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
BSPE9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ralph, Joe and Naji are one of the best i’ve ever seen. Service was top standard and it was at a great price with no trouble getting straight to work. Given how hot az is I would like to thank you all for such an outstanding job. My ac has never blown so much cold air.

HVAC duct & vent cleaningHeating system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$924+187% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 33%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair51$192–$955
HVAC system maintenance25$37–$292
A/C system maintenance15$54–$441
A/C system repair9$209–$880
Installation7$1.1k–$2.8k
A/C preventive maintenance6$112–$939
Install thermostat6—
Install AC6$1.5k–$3.2k

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