Facial spa · Phoenixville, PA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 101 wellness servicesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★72 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Skin Reset Studio five stars based on seventy-two reviews, with the owner responding to thirty-three percent of them. Clients frequently describe services like facials, dermaplaning, and microchanneling as relaxing and effective for addressing acne or aging concerns. Recurring themes include the provider's punctuality, thorough communication, and personalized skincare recommendations that integrate with existing routines at reasonable prices.
Google rating: 5.0 out of 5 from 72 reviews (100% five-star).
Reviews on this page: 72 Google reviews (72 with written comments, 8 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: October 19, 2026.
Service: Wellness Service serving Phoenixville, Pennsylvania.
Data from Google, last updated October 27, 2026.
Score profile vs other wellness services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Skin Reset StudioWellness Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skin Reset Studio: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skin Reset Studio: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skin Reset Studio: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skin Reset Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
72 Google reviews we collected
5.0of 5
5 stars72100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
97%praise
Praise11597%
Complaints43%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1158%
Reasonable842%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4235%
Would recommend2924%
Quality & results1613%
Communication1311%
Honesty & trust1210%
Price & value43%
Speed & response33%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s so knowledgeable and really takes the time to understand your skin and your goals.”
“I’m so glad I found her and would definitely recommend her to anyone looking for a facial experience that feels personalized and relaxing!”
“She is very knowledgeable and friendly and I cannot recommend her enough!”
“What really stood out was how knowledgeable and thorough she is.”
“She’s incredibly knowledgeable, professional, and easy to talk to, which made me feel really comfortable.”
“She didn’t “upsell” a ton of stuff; she made genuine and thoughtful suggestions.”
“She takes into consideration cost and her facials are reasonably priced.”
“Marissa is also incredibly kind and responsive about any skin care questions.”
People customers mention
Marissa48 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Skin Reset Studio for 8 kinds of job. Pick one to see what they paid and said.
Carly8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Marissa is amazing! I have been seeing her for her acne bootcamp after struggling with cystic acne over the years. I have tried everything and since following her routine and getting regular facials my skin feels so much better and clearer! She truly is great at what she does and cares about her clients. Highly reccomend going to see her
Crystal8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Love Marissa! Her services are amazing and I always leave learning something new about my skin. She’s so knowledgeable and really takes the time to understand your skin and your goals. Plus, she’s literally the sweetest and her space is such a peaceful little sanctuary. 🤍
Melany5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Marissa is the best!! She squeezed me into her already busy schedule and was very informative about my pre and post facial care. I had the BEST pre wedding facial, my skin never looked or felt better. Marissa has really created such a relaxing and comfortable atmosphere and you couldn’t be in better hands.
Reasonable priceFacial massageDermaplaning
Laurie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I’ve been going to Marissa at Skin Reset since February and am so happy with the results. She takes the time to address your specific skin concerns and is so knowledgeable about the best course of action for you. She suggests products that will fit into and enhance your current routine with no pressure to change…
Daniela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve been seeing Marissa for a couple months now. My skin looks and feels so good. Even on my first ever appointment I noticed a difference. She’s so good at what she does and her space is so comfy and cozy.
Great price
Brooke3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Marissa is so amazing! I’ve been to her studio twice so far, and each time my skin looked and felt so refreshed afterward. What really stood out to me was how much time she took during my first appointment to talk through my skin concerns and goals instead of just jumping right in. She’s incredibly knowledgeable,…
Marissa is amazing! I have been seeing her for her acne bootcamp after struggling with cystic acne over the years. I have tried everything and since following her routine and getting regular facials my skin feels so much better and clearer! She truly is great at what she does and cares about her clients. Highly reccomend going to see her
Crystal Wong8 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Love Marissa! Her services are amazing and I always leave learning something new about my skin. She’s so knowledgeable and really takes the time to understand your skin and your goals. Plus, she’s literally the sweetest and her space is such a peaceful little sanctuary. 🤍
Melany Montes de Oca5 reviewsiTotal number of Google reviews Melany has written across all businesses on Google Maps, not just this one.
Marissa is the best!! She squeezed me into her already busy schedule and was very informative about my pre and post facial care. I had the BEST pre wedding facial, my skin never looked or felt better. Marissa has really created such a relaxing and comfortable atmosphere and you couldn’t be in better hands.
Price assessment: Reasonable price
Services: Facial massage, Dermaplaning
Laurie Giampietro2 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
I’ve been going to Marissa at Skin Reset since February and am so happy with the results. She takes the time to address your specific skin concerns and is so knowledgeable about the best course of action for you. She suggests products that will fit into and enhance your current routine with no pressure to change everything. The treatment room is calm and cozy and the facial is always relaxing and results driven. Go see Marissa at Skin Reset!
Daniela Gasga2 reviewsiTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
I’ve been seeing Marissa for a couple months now. My skin looks and feels so good. Even on my first ever appointment I noticed a difference. She’s so good at what she does and her space is so comfy and cozy.
Price assessment: Great price
Brooke Barnes3 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Marissa is so amazing! I’ve been to her studio twice so far, and each time my skin looked and felt so refreshed afterward. What really stood out to me was how much time she took during my first appointment to talk through my skin concerns and goals instead of just jumping right in. She’s incredibly knowledgeable, professional, and easy to talk to, which made me feel really comfortable. Her studio is also such a relaxing environment and I always leave feeling refreshed and taken care of. I’m so glad I found her and would definitely recommend her to anyone looking for a facial experience that feels personalized and relaxing!!
Services: Chemical peels, Dermaplaning
tri dinh8 reviewsiTotal number of Google reviews tri has written across all businesses on Google Maps, not just this one.
I started working with Marissa through her virtual skincare services. From the beginning, she took the time to really understand my skin concerns, lifestyle, and routine instead of just recommending random products.
What really stood out was how knowledgeable and thorough she is. She explains everything in a way that makes sense and truly cares about getting you results. If you’re on the fence about virtual skincare, it 100% works, and she’s the person you want guiding you through it.
Highly recommend to anyone struggling with acne or just wanting to get their skin on track!
Sydney Marie2 reviewsiTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
I had my first dermaplaning appointment yesterday with Marissa and was astounded! My skin looks great and feels even better. It was my first time trying this treatment and i’m glad I did. Not only is the studio stunning but parking is easy. Marissa is so knowledgeable and provides tailored skincare recommendations based on your concerns and what she observes during your appointment. If you are looking to begin your skincare journey with someone knowledgeable and dedicated, you must try Skin Reset Studio.
Price assessment: Great price
Services: Dermaplaning
Lauren1 reviewiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I had such a great experience with Marissa! She took the time to really evaluate my skin and explain what it actually needed before giving me an amazing facial. I’m someone who has never loved having a lot of products on my face, so I’ve always been hesitant about skincare routines, but Marissa created a simple routine tailored specifically to my skin and what I’m comfortable with instead of pushing a ton of products. The facial itself was so relaxing and my skin looked and felt noticeably better afterward. If you’re someone who wants healthier skin without a complicated routine, I can’t recommend Marissa enough. She’s incredibly knowledgeable and truly cares about helping you feel confident in your skin.
Price assessment: Great price
Services: Facial massage
Jeremy Seiders2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Truly a wonderful experience getting a facial with Marissa. Perfect balance of corrective and relaxing. She is exceptionally knowledgeable about skincare and she the facial was incredible. We did it all in the facial - my skin felt so clean, hydrated and glowy afterwards. A true gem in the area if you are looking to take care of your skin and reset your nervous system!
