Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Skincare Lounge SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Skincare Lounge SPA

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 1,169 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skincare Lounge SPA is better than 92% of spas.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skincare Lounge SPA is better than 90% of spas.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skincare Lounge SPA is better than 91% of spas.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skincare Lounge SPA is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 66% of spas.B
66

Reviews for your job

Customers hired Skincare Lounge SPA for 8 kinds of job.

Skincare Lounge SPA for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 78 Google reviews tagged “Facial” · showing 20

Stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Julia was amazing. Came in for a facial and it was excellent. Friendly staff. Highly recommend!

Reasonable priceFacial
TinaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What a wonderful experience with Cameron and Char! Cameron’s massage was perfect for my chronic pain and Char helped brighten my skin again 🥰

Great priceFacialMassage
Paige3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful experience!! Great atmosphere! Great staff!!

Spa partiesFacialMassage therapy
Misa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went with my best friend who wanted to give me a day of relaxation. Everyone was really kind, and the environment was relaxing and comfortable. I apologize if I get their names wrong but, Julia did my facial and Cameron did my massage. They were both professional but also had great conversations with both which…

Great priceFacialMassage
MariaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had the best most relaxing facial with Linh! She goes above and beyond to make sure you are comfortable. Absolutely Recommend 😇

Skin treatmentsFacialMassage therapy
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful hot stone massage with Bella and mini facial with Victoria!

Skin treatmentsFacialMassage therapy
SunshineLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Very relaxing and the service was wonderful! I will definitely return back to this place for more treatments.

Reasonable priceSpa packagesSkin treatmentsFacial
Gia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The ambiance is lovely and the staff are very welcoming and kind from the moment you walk in. My hot stone massage by Aly was exceptional. I was very comfortable the entire time and felt amazing afterwards. This was my first experience with a facial and I absolutely loved it. Sotia was gentle and very professional.…

Great priceFacialMassage
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just the absolute best! Perfect massage and facial. They treat you so special always.

Reasonable priceFacialMassage
JeremyLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My first visit to the Skincare Lounge and my first Facial. Amazing experience the entire time. I felt cared for, received a wonderful massage that targeted my most tense areas. Easily the best massage I ever had. Then I also had a Facial as part of the package and I can confirm The Glow is real! I left feeling…

Great priceSpa packagesFacialMassage
caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She is amazing! I get excited when she is my facialiat every time. I’ve been going here for a year monthly and seen an improvement in my skin.

Great priceSkin treatmentsFacial
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Victoria is amazing! She gives the best waxes and her facials are so calming and make my skin glow!

Reasonable priceBody waxingFacial
Aurore6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always have great experience, all team members, incl Christopher are fantastic. I highly recommend Skincare Lounge SPA.

Reasonable priceSpa packagesFacialHydrotherapy
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t not speak more highly of my experience here. From the moment I walked in the door I felt at home. My esthetician was knowledgeable and made recommendations based on the time of year, my skin type, and activity level (without trying to upsell me - I actually spent less than what I had originally scheduled).…

Reasonable priceFacial
Ciara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been coming to the Skincare Lounge for years now and each time I come, I have a GREAT Experience. I have come on special occasions, when I’m needing a routine pick me up, and have even brought family and friends here. Each time Linh provides a thorough experience that is different every time depending on what…

Great priceSkin treatmentsFacial
Noi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have now been to the spa three times first as a gift. I had such a nice experience that I returned and every visit has been wonderful. Bella and Victoria are exceptional at their respective skills and are in tune with what my body and face needed. The receptionists are pleasant and helpful in scheduling and…

Great priceSpa packagesFacialMassage
Cierra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

best massages & facials, i send all my friends here!

Great priceFacialMassage
Masiyah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Omg I got the express facial and omg was it amazing so refreshing!! 10/10 I will come back

Reasonable priceFacial
TiffanyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Julie did so amazing on my microdermabrasion facial!! I fell asleep and woke up to my skin looking SO GOOD. The front desk staff were so kind as well, am definitely coming here again!

Facial
Taiwo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nordine was an absolute pleasure from Scheduling to arrival, a true treasure in that institution and very welcoming. I recieved my massage from Bella, she was absolutely amazing. This was the absolute BEST MASSAGE I have ever received, she literally rubbed the knots and tension out of my entire body and I left…

Great priceSkin treatmentsFacial

Show more facial reviews (58 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Facial78—
Skin treatments58$128–$172
Massage49—
Spa packages42—
Massage therapy22—
Body waxing8—
Hydrotherapy3—
Body wraps2—

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