Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate Skincare Lounge SPA 4.9 out of 5 based on 1169 reviews, highlighting punctuality, communication, and pricing. Customers frequently praise the relaxing atmosphere, friendly staff, and effective services like facials, massages, and waxes. However, some low-star reviews criticize specific treatments for causing skin breakouts or feeling rushed, while others note issues with noise levels or unexpected changes to package details.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,169 Google reviews we collected
Phrases our text analysis found in 992 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 992 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The atmosphere was nice and relaxing no which made for an even better experience.”
“The entire process was so messy and unprofessional.”
“I would 100% recommend Cameron, by far the best and most thorough massage I’ve ever had!”
“I've gotten acne facials before - specifically for extractions - and this is the worst one I've ever had.”
“I highly recommend this establishment, rating it 1000/10.”
“And again, good prices, so if your skin is low maintanence and you are on a budget, I would recommend it.”
“I was here 5 years & came back, Service is always amazing here , everyone is so kind & pays attention to detail Worth it”
“Yeaa this spot is worse than the weird Asian massage parlors I would rather go to than this fake led light overpriced spot.”
“I had one bad experience here and the rectified it immediately by offering me the service free of charge the next time which was greatly appreciated.”
“I arrived a little early for my appointment which wasn't an issue for me or the staff, but unfortunately, my technician was late getting to me.”
“She was very gentle and she communicated the whole way through to make sure I was ok!”
“I also left with a huge white head on my nose 😅 she didnt explain if she was moisturizing or giving me a face mask or anything.”
“It’s rare to find a place that makes you feel so genuinely cared for.”
“…mount of $105 for a one hour massage, instead this spa is seemingly misleading folks of the real price of the massage - $115-$118.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Skincare Lounge SPA for 8 kinds of job. Pick one to see what they paid and said.
I had a microdermabrasion facial with Char and she was amazing! The atmosphere was nice and relaxing no which made for an even better experience.
Julia was amazing. Came in for a facial and it was excellent. Friendly staff. Highly recommend!
What a wonderful experience with Cameron and Char! Cameron’s massage was perfect for my chronic pain and Char helped brighten my skin again 🥰
Professional, thoughtful, knowledgeable went above and beyond making my experience feel personalized and effective. I would 100% recommend Cameron, by far the best and most thorough massage I’ve ever had!
LOVED THIS PLACE. We were welcomed very warmly by the team. We were offered a drink. We called the day of to see if that had anything luckily we were able to get an appointment with Viktoria and my friend and I went in one and at time for mini facials. That was not enough time and we MUST come back! Definitely book with these guys !
Go see Cameron, you won’t be disappointed. The champagne and chocolate was a nice touch!
| Job | Reviews | Category typical |
|---|---|---|
| Facial | 78 | — |
| Skin treatments | 58 | $128–$172 |
| Massage | 49 | — |
| Spa packages | 42 | — |
| Massage therapy | 22 | — |
| Body waxing | 8 | — |
| Hydrotherapy | 3 | — |
| Body wraps | 2 | — |
4.9 ★★★★★ 1,169 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had a microdermabrasion facial with Char and she was amazing! The atmosphere was nice and relaxing no which made for an even better experience.
Julia was amazing. Came in for a facial and it was excellent. Friendly staff. Highly recommend!
What a wonderful experience with Cameron and Char! Cameron’s massage was perfect for my chronic pain and Char helped brighten my skin again 🥰
Professional, thoughtful, knowledgeable went above and beyond making my experience feel personalized and effective. I would 100% recommend Cameron, by far the best and most thorough massage I’ve ever had!
LOVED THIS PLACE. We were welcomed very warmly by the team. We were offered a drink. We called the day of to see if that had anything luckily we were able to get an appointment with Viktoria and my friend and I went in one and at time for mini facials. That was not enough time and we MUST come back! Definitely book with these guys !
Wonderful experience!! Great atmosphere! Great staff!!
This place is the best
Go see Cameron, you won’t be disappointed. The champagne and chocolate was a nice touch!
I went with my best friend who wanted to give me a day of relaxation. Everyone was really kind, and the environment was relaxing and comfortable. I apologize if I get their names wrong but, Julia did my facial and Cameron did my massage. They were both professional but also had great conversations with both which made my experience that much better. My skin felt great after and my muscles relaxed. They both took care to making sure I was ok and that nothing was irritating my skin or hurting. Would definitely go back and also recommend!
I got the birthday package and it was absolutely amazing!! All the staff were super accommodating and nice! Everything was clean and smooth, will be coming back
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
