Experts Reviews · Company report
Skincare Lounge SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Skincare Lounge SPA

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 1,169 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skincare Lounge SPA is better than 92% of spas.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skincare Lounge SPA is better than 90% of spas.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skincare Lounge SPA is better than 91% of spas.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skincare Lounge SPA is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 66% of spas.B
66

Reviews for your job

Customers hired Skincare Lounge SPA for 8 kinds of job.

Skincare Lounge SPA for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 49 Google reviews tagged “Massage” · showing 40

TinaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What a wonderful experience with Cameron and Char! Cameron’s massage was perfect for my chronic pain and Char helped brighten my skin again 🥰

Great priceFacialMassage
Allison10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Professional, thoughtful, knowledgeable went above and beyond making my experience feel personalized and effective. I would 100% recommend Cameron, by far the best and most thorough massage I’ve ever had!

Great priceMassage
Misa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went with my best friend who wanted to give me a day of relaxation. Everyone was really kind, and the environment was relaxing and comfortable. I apologize if I get their names wrong but, Julia did my facial and Cameron did my massage. They were both professional but also had great conversations with both which…

Great priceFacialMassage
MariaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had the best most relaxing facial with Linh! She goes above and beyond to make sure you are comfortable. Absolutely Recommend 😇

Skin treatmentsFacialMassage therapy
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful hot stone massage with Bella and mini facial with Victoria!

Skin treatmentsFacialMassage therapy
Lily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ally was fabulous! She made sure I felt comfortable and would adjust the pressure accordingly. I was literally in heaven I may have drooled. Could not recommend any one other than her!

Great priceMassage
Gia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The ambiance is lovely and the staff are very welcoming and kind from the moment you walk in. My hot stone massage by Aly was exceptional. I was very comfortable the entire time and felt amazing afterwards. This was my first experience with a facial and I absolutely loved it. Sotia was gentle and very professional.…

Great priceFacialMassage
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just the absolute best! Perfect massage and facial. They treat you so special always.

Reasonable priceFacialMassage
haley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cameron was great! Good firm pressure which I requested

Reasonable priceMassage
Britney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lovely staff! Everyone was so welcoming. Great massage from Cameron.

Great priceMassage
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience was perfect! She was very gentle and she communicated the whole way through to make sure I was ok!

Reasonable priceMassage
JeremyLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My first visit to the Skincare Lounge and my first Facial. Amazing experience the entire time. I felt cared for, received a wonderful massage that targeted my most tense areas. Easily the best massage I ever had. Then I also had a Facial as part of the package and I can confirm The Glow is real! I left feeling…

Great priceSpa packagesFacialMassage
Shery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stopped in during a weekend getaway trip for a deep tissue massage with my husband. Aly and Bella were both amazing! Adding to the list for all future visits!!!

Reasonable priceMassage
Sheree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bella was the best! Service and massage was amazing !!!

Massage therapyMassage
Lada6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The whole environment is so welcoming and all the staff is so kind. I had Aly today for a massage and she was very nice and was always ensuring I was comfortable and was getting what I needed from the service. Always a pleasure coming in after a long work week. Thank you!

Reasonable priceMassage
Aurore6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always have great experience, all team members, incl Christopher are fantastic. I highly recommend Skincare Lounge SPA.

Reasonable priceSpa packagesFacialHydrotherapy
Noi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have now been to the spa three times first as a gift. I had such a nice experience that I returned and every visit has been wonderful. Bella and Victoria are exceptional at their respective skills and are in tune with what my body and face needed. The receptionists are pleasant and helpful in scheduling and…

Great priceSpa packagesFacialMassage
Cierra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

best massages & facials, i send all my friends here!

Great priceFacialMassage
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Karla was phenomenal

Great priceMassage
SamanthaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a great experience and the most relaxing massage! The staff were so friendly and attentive. Definitely would recommend!

Great priceMassage
Isabel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a fantastic experience every time. All the staff at the front desk are so lovely and make the process so relaxing— and the monthly package is a great deal for the city!

Great priceSpa packagesMassage
Karam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very relaxing experience. Masseuse was very mindful about comfort The experience of checking in was very smooth. It is clear the organization is very thoughtful about safety and comfort l. Also has nice complimentary snacks too which is a plus.

Great priceMassage therapyMassage
DavidLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been a customer at Skincare Lounge for a number of years now and could not be happier with the service. The front desk staff is friendly and welcoming, and the service staff has been tremendous. I have utilized a number of different providers for both massages and facials and everyone has provided…

Reasonable priceSpa packagesSkin treatmentsMassage therapy
Dimeia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love this place so much ! Very affordable! Very detailed service every time. I would highly recommend. They will work with all of your skin needs :-)

Reasonable priceSkin treatmentsMassage
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely impeccable reflexology appointment- I will be back!

Great priceMassage
Amelia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Such an amazing experience today at Skincare Lounge! I was recommended to visit by a friend who lives in the neighborhood and would definitely go back. Bella gave an amazing massage and the entire team took such great care of me. Will be visiting again for a facial in the future!

Great priceMassage
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very accommodating and always willing to offer suggestions and tips to help!

Reasonable priceFacialMassage
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful spa experience! Bella did a great job with a deep tissue massage and Andraya gave a fabulous facial- my skin feels so soft and refreshed! Everyone was very professional and the spa itself is clean, calming, and a great ambience

OverpricedFacialMassage therapyMassage
Cara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a fabulous visit to Skincare Lounge for my birthday with a massage and facial. Their spa packages are reasonably priced and the space was very tranquil. It’s a surprising hidden gem in the downtown area. They greeted me at the door by name and even gave me complimentary chocolate and champagne to celebrate my special day. I will 100% be returning!

Reasonable priceSpa packagesFacialMassage
CliffordLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Reasonable rates and great service.

Great priceSpa packagesFacialMassage therapy
Kiara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My experience was amazing. My girlfriend booked this experience for me as a birthday present and it’s by far my favorite gift. I got a massage with Bella and I’ve never been more relaxed. They also took the time to acknowledge my birthday by offering a complimentary glass of champagne and chocolates. Highly recommend!!

Massage
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Received exceptional massage from Bella. Highly recommend. Very much appreciate the front desk support from Gia who did a stellar job managing expectations. Looking forward to my next appointment!

Great priceMassage therapyMassage
Anonymous5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

EXCELLENT EXPERIENCE! I received a massage from Bella. She was great. The spa is super clean, and every employee was extremely professional and welcoming. Prices are very reasonable. Absolutely will be back!!!!

Great priceMassage
BrynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Came here for a group birthday celebration and was extremely satisfied. Everyone was treated with the utmost respect and grace. Price was such a deal and we all felt amazing after. Highly recommend.

Great priceSpa packagesSkin treatmentsFacial
EdLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was looking to get a same day appointment and boom!I was able to schedule an an hour then get an additional 45 minutes with Bella who is one of the best. Bella is so awesome that I passed out within the first 10 minutes of the massage. If you're in need of a massage, come see Bella and she will get you…

Great priceMassage therapyMassage
Ryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had an amazing time here! Being able to book multiple services and have them laid out for me was very easy. Will absolutely be coming here again!

Great priceSkin treatmentsFacialMassage
Shaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent experience. Calming atmosphere. Relaxing message. Perfect treat yourself day.

Great priceMassage
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such an incredible experience at this spa! From the moment I walked in, everyone was so warm and welcoming. The staff truly went above and beyond to make sure I was comfortable and catered to every detail. The atmosphere was relaxing, the service was amazing, and I left feeling completely refreshed. It’s rare…

Reasonable priceFacialMassage
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good vibe and atmosphere with helpful staff. The massage therapist was excellent and I felt taken care of. They helped relieve the fatigue in my back and legs from work and playing soccer. Overall it was a great experience, especially since I haven't been to a spa in awhile.

Reasonable priceMassage
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Calming prenatal massage and thoughtful service

Reasonable priceMassage

Show more massage reviews (9 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Facial78—
Skin treatments58$128–$172
Massage49—
Spa packages42—
Massage therapy22—
Body waxing8—
Hydrotherapy3—
Body wraps2—

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