Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts

Experts Reviews · Company report
Skincare Lounge SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Skincare Lounge SPA

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 1,169 Google reviews

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Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skincare Lounge SPA is better than 92% of spas.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skincare Lounge SPA is better than 90% of spas.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skincare Lounge SPA is better than 91% of spas.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skincare Lounge SPA is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 66% of spas.B
66

Reviews for your job

Customers hired Skincare Lounge SPA for 8 kinds of job.

Skincare Lounge SPA for massage therapy

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage therapy”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 22 Google reviews tagged “Massage therapy” · showing 20

Paige3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful experience!! Great atmosphere! Great staff!!

Spa partiesFacialMassage therapy
MariaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had the best most relaxing facial with Linh! She goes above and beyond to make sure you are comfortable. Absolutely Recommend 😇

Skin treatmentsFacialMassage therapy
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful hot stone massage with Bella and mini facial with Victoria!

Skin treatmentsFacialMassage therapy
Sheree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bella was the best! Service and massage was amazing !!!

Massage therapyMassage
ShelinaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bella was absolutely incredible! I cried so much as so much energy moved! It feels so good to release what no longer serves you. Highly recommend the lymphatic drainage massage!

Reasonable priceMassage therapy
Imani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brihana is an incredible professional, she gave me the best massage I've ever had! Also this place is beautiful. Clean, calm and a very relaxing environment. I will definitely be back!

Great priceMassage therapy
Karam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very relaxing experience. Masseuse was very mindful about comfort The experience of checking in was very smooth. It is clear the organization is very thoughtful about safety and comfort l. Also has nice complimentary snacks too which is a plus.

Great priceMassage therapyMassage
Kehinde6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brie was ABSOLUTELY AMAZING!!! She carved the knots out of me. It was literally the best massage I’ve ever had and the most relaxed I have felt after a massage. 15/10 would definitely come back!!! Also Julia was an Angel her facial lymphatic massage left my face relaxed and sculpted. She used products based on my skin and I left with glowing and happy.

Reasonable priceSkin treatmentsMassage therapy
DavidLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been a customer at Skincare Lounge for a number of years now and could not be happier with the service. The front desk staff is friendly and welcoming, and the service staff has been tremendous. I have utilized a number of different providers for both massages and facials and everyone has provided…

Reasonable priceSpa packagesSkin treatmentsMassage therapy
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful spa experience! Bella did a great job with a deep tissue massage and Andraya gave a fabulous facial- my skin feels so soft and refreshed! Everyone was very professional and the spa itself is clean, calming, and a great ambience

OverpricedFacialMassage therapyMassage
Jerri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Beautiful spa. Beautiful experience 💕

Reasonable priceMassage therapy
CliffordLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Reasonable rates and great service.

Great priceSpa packagesFacialMassage therapy
dianaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always love coming here for my facials and massages! Everyone is so lovely.

Skin treatmentsMassage therapy
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Location is clean and modern. The front desk was friendly and efficient. I was seen on time and my masseuse was Bella. She did a great job. Looking forward to my next service.

Great priceMassage therapy
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Received exceptional massage from Bella. Highly recommend. Very much appreciate the front desk support from Gia who did a stellar job managing expectations. Looking forward to my next appointment!

Great priceMassage therapyMassage
EdLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was looking to get a same day appointment and boom!I was able to schedule an an hour then get an additional 45 minutes with Bella who is one of the best. Bella is so awesome that I passed out within the first 10 minutes of the massage. If you're in need of a massage, come see Bella and she will get you…

Great priceMassage therapyMassage
deniece12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very relaxing massage. The space is very calming and esthetically pleasing. I would definitely recommend and I will be back.

Reasonable priceMassage therapy
Finance981 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing facials and massages!

Skin treatmentsFacialMassage therapy
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great masssge at Skincare Lounge. The facility is very pleasant and modern. The massage table was comfortable and the room quiet.

Reasonable priceMassage therapy
Allie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Massage therapy

Show more massage therapy reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Facial78—
Skin treatments58$128–$172
Massage49—
Spa packages42—
Massage therapy22—
Body waxing8—
Hydrotherapy3—
Body wraps2—

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