Experts Reviews · Company report
Skincare Lounge SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Skincare Lounge SPA

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 1,169 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skincare Lounge SPA is better than 92% of spas.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skincare Lounge SPA is better than 90% of spas.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skincare Lounge SPA is better than 91% of spas.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skincare Lounge SPA is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 66% of spas.B
66

Reviews for your job

Customers hired Skincare Lounge SPA for 8 kinds of job.

Skincare Lounge SPA for skin treatments

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Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$172
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 58 Google reviews tagged “Skin treatments” · showing 20

Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a microdermabrasion facial with Char and she was amazing! The atmosphere was nice and relaxing no which made for an even better experience.

Reasonable priceSkin treatments
Leah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

LOVED THIS PLACE. We were welcomed very warmly by the team. We were offered a drink. We called the day of to see if that had anything luckily we were able to get an appointment with Viktoria and my friend and I went in one and at time for mini facials. That was not enough time and we MUST come back! Definitely book with these guys !

Skin treatments
MariaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had the best most relaxing facial with Linh! She goes above and beyond to make sure you are comfortable. Absolutely Recommend 😇

Skin treatmentsFacialMassage therapy
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful hot stone massage with Bella and mini facial with Victoria!

Skin treatmentsFacialMassage therapy
SunshineLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Very relaxing and the service was wonderful! I will definitely return back to this place for more treatments.

Reasonable priceSpa packagesSkin treatmentsFacial
Arielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The service was amazing! Sothia was a pleasure. I highly recommend

Skin treatments
caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She is amazing! I get excited when she is my facialiat every time. I’ve been going here for a year monthly and seen an improvement in my skin.

Great priceSkin treatmentsFacial
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service from Sothia today! This is my second time being serviced by her and it’s a great experience every time.

Reasonable priceSkin treatments
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Just got the Deep Acne Detox Facial and am so disappointed in my service. I've gotten acne facials before - specifically for extractions - and this is the worst one I've ever had. The extraction portion seemed rushed but I was trusting the process in that maybe I did not have as much acne as I thought but I was…

OverpricedSkin treatments
Ciara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been coming to the Skincare Lounge for years now and each time I come, I have a GREAT Experience. I have come on special occasions, when I’m needing a routine pick me up, and have even brought family and friends here. Each time Linh provides a thorough experience that is different every time depending on what…

Great priceSkin treatmentsFacial
BlissfulLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I struggle with adult hormonal acne and did the deep acne facial with Linh. She did such a phenomenal job extracting from my congested areas and provided great recommendations for my skin. 10/10 head and neck massage, too! Definitely worth coming and looking into their membership options as well.

Great priceSkin treatments
Olivia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

i got the acne detox + scalp massage as a pre-graduation treat. i had a lovely experience and julia gave me great at home advice!

Skin treatments
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Linh was gentle and so helpful to me and my aging body. I saw immediate results from my facial

Skin treatments
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a wonderful facial, highly recommend!

Skin treatments
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My aesthetician was Char today. I’ve never had her here before and she did an amazing job. Her massage techniques were lovely and by far the best I’ve had here and I’ve been coming here for many many years kudos.

Skin treatments
Taiwo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nordine was an absolute pleasure from Scheduling to arrival, a true treasure in that institution and very welcoming. I recieved my massage from Bella, she was absolutely amazing. This was the absolute BEST MASSAGE I have ever received, she literally rubbed the knots and tension out of my entire body and I left…

Great priceSkin treatmentsFacial
Kehinde6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brie was ABSOLUTELY AMAZING!!! She carved the knots out of me. It was literally the best massage I’ve ever had and the most relaxed I have felt after a massage. 15/10 would definitely come back!!! Also Julia was an Angel her facial lymphatic massage left my face relaxed and sculpted. She used products based on my skin and I left with glowing and happy.

Reasonable priceSkin treatmentsMassage therapy
DavidLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been a customer at Skincare Lounge for a number of years now and could not be happier with the service. The front desk staff is friendly and welcoming, and the service staff has been tremendous. I have utilized a number of different providers for both massages and facials and everyone has provided…

Reasonable priceSpa packagesSkin treatmentsMassage therapy
Dimeia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love this place so much ! Very affordable! Very detailed service every time. I would highly recommend. They will work with all of your skin needs :-)

Reasonable priceSkin treatmentsMassage
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had the best facial with Linh Nguyen. She is very experienced, soft, full of kindness and her hands work like magic. I am 6 months pregnant and she gave my dull skin such a GLOWWWWW. LOVED HER. Fully recommend her. The entire atmosphere is peaceful, comforting and relaxing. Will definetly come back.

Reasonable priceSkin treatmentsFacial

Show more skin treatments reviews (38 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Facial78—
Skin treatments58$128–$172
Massage49—
Spa packages42—
Massage therapy22—
Body waxing8—
Hydrotherapy3—
Body wraps2—

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