Experts Reviews · Company report
Skincare Lounge SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Skincare Lounge SPA

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 1,169 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skincare Lounge SPA is better than 92% of spas.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skincare Lounge SPA is better than 90% of spas.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skincare Lounge SPA is better than 91% of spas.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skincare Lounge SPA is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skincare Lounge SPA is better than 66% of spas.B
66

Reviews for your job

Customers hired Skincare Lounge SPA for 8 kinds of job.

Skincare Lounge SPA for spa packages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Spa packages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Spa packages”

Amira1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got the birthday package and it was absolutely amazing!! All the staff were super accommodating and nice! Everything was clean and smooth, will be coming back

Customer photo from Amira's review
Spa packages
SunshineLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Very relaxing and the service was wonderful! I will definitely return back to this place for more treatments.

Reasonable priceSpa packagesSkin treatmentsFacial
Keirah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was here 5 years & came back, Service is always amazing here , everyone is so kind & pays attention to detail Worth it

Spa packages
Kalpana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Iam using Skincare lounge for more than 12 months. I used my massage sessions more than 8 with Bella and with another girl. Both are good. But Bella is the best. Her hands are miraculous. When I have deep tissue massage with her for my fibromyalgia, I can see the difference. You don't have to instruct her what to…

Reasonable priceSpa packages
Caroline9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From front desk to massage, everyone was so lovely! Cameron did mine and he was exceptional, left feeling so refreshed! 10/10

Spa packages
JeremyLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My first visit to the Skincare Lounge and my first Facial. Amazing experience the entire time. I felt cared for, received a wonderful massage that targeted my most tense areas. Easily the best massage I ever had. Then I also had a Facial as part of the package and I can confirm The Glow is real! I left feeling…

Great priceSpa packagesFacialMassage
Aurore6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always have great experience, all team members, incl Christopher are fantastic. I highly recommend Skincare Lounge SPA.

Reasonable priceSpa packagesFacialHydrotherapy
Dally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I wish there were more stars to give. Love how hidden it is, the experience feels more intimate and luxurious. Hospitality was amazing and spa package price and staff was top tier. I also love that you can also have a membership as well. I don’t remember the ladies who took care of me and the front desk names…

Great priceSpa packages
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ask for Bri. Hands down one of the best Massage therapy! She worked on my neck and oh my goodness i felt like a very new person! I will definitely be coming here again and pass by ouster house again lol 😁

Spa packages
Noi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have now been to the spa three times first as a gift. I had such a nice experience that I returned and every visit has been wonderful. Bella and Victoria are exceptional at their respective skills and are in tune with what my body and face needed. The receptionists are pleasant and helpful in scheduling and…

Great priceSpa packagesFacialMassage
Isabel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a fantastic experience every time. All the staff at the front desk are so lovely and make the process so relaxing— and the monthly package is a great deal for the city!

Great priceSpa packagesMassage
DavidLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been a customer at Skincare Lounge for a number of years now and could not be happier with the service. The front desk staff is friendly and welcoming, and the service staff has been tremendous. I have utilized a number of different providers for both massages and facials and everyone has provided…

Reasonable priceSpa packagesSkin treatmentsMassage therapy
Cara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a fabulous visit to Skincare Lounge for my birthday with a massage and facial. Their spa packages are reasonably priced and the space was very tranquil. It’s a surprising hidden gem in the downtown area. They greeted me at the door by name and even gave me complimentary chocolate and champagne to celebrate my special day. I will 100% be returning!

Reasonable priceSpa packagesFacialMassage
Kimberlee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

GREAT EXPERIENCE!!! 10/10... The entire environment/ambiance was so relaxing!! Bella & Andrea (I hope I spelled it right) were so sweet & calming!! I will definitely be coming back!

Reasonable priceSpa packages
CliffordLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Reasonable rates and great service.

Great priceSpa packagesFacialMassage therapy
Mad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I purchased a birthday spa package for my wife. Needless to say, she was blown away. They took great care of her from start to finish. When I arrived to pick her up, the owner took special care of us. He helped me surprise her with flowers, and gave us complimentary champagne and chocolates to celebrate her…

Reasonable priceSpa packagesFacial
AndreaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Diamond found. Beyond amazing service. My massage was so great. I feel like a new human. Definitely coming back.Gia makes the place so welcoming. It’s a must experience. I got a facial with Linh and it was heaven. Highly recommend. I’m a fan.

Spa packagesSkin treatments
Isabella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ive been going to skin care Lounge for past 7 years. I’ve gotten so many treatments and been satisfied with all. Massage, facials, waxing. Getting microdermabrasions helped clear up my acne tremendously. Lynn is by far the best and the only one I will go to. Prices are reasonable and always have a good special.

Spa packagesSkin treatmentsBody waxing
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing small spa and one of the best massages I’ve had in Philly. I came here for my birthday and they did not disappoint. Highly recommend!

Great priceSpa packages
BrynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Came here for a group birthday celebration and was extremely satisfied. Everyone was treated with the utmost respect and grace. Price was such a deal and we all felt amazing after. Highly recommend.

Great priceSpa packagesSkin treatmentsFacial
sabrine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional, very kind , Bella today gave me really good massage so thank you For sure I will get a membership

Reasonable priceSpa packages
Arianis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My favorite place for massage and facial. The Escape package is perfect for a self care day. Amazing service and reasonably priced.

Great priceSpa packages
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It's always amazing. The therapists that work here are incredible:)

Spa packages
Jaime7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Don’t go anywhere else - Linh is truly incredible. She helped prep my skin for my wedding for over six months and she is the most kind hearted, incredible person and does the most amazing facials. I don’t even live in Philadelphia anymore and I drive over 2 hours to come see her. Doesn’t come better than her! If you…

Spa packages
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was great. My wife was satisfied, and I was treated to champagne! Good stuff! I highly recommend.

Reasonable priceSpa packages
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the best experience with Lynn and Miranda. I will definitely be back!!!!

Spa packages
Asiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was really relaxing! Shaneece was super nice and did a great job!

Reasonable priceSpa packages
Justin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Linh was terrific and very sweet.

Spa packages
Doneza7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skincare Spa Lounge is pure luxury—calm, elegant, and beautifully designed. The staff are warm and professional, tailoring each treatment with expertise and care. My skin felt refreshed, radiant, and rejuvenated, and the entire experience felt exclusive and serene. A true sanctuary for self-care. Highly recommended.

Great priceSpa packages
Anastasija3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing services ❤️ The girls went above and beyond!!!

Spa packagesSkin treatmentsBody waxing
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had the best massage of my life and then was given the tallest glass of champagne and delicious chocolate afterwards. I’ve never been more relaxed in my life. Will be back. 10/10 experience

Spa packages
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The rejuvenate package lived up to its name! Professional, friendly, and affordable. I left feeling entirely relaxed and taken care of (:

Great priceSpa packagesFacialMassage
ajalon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful experience!! Shaneece was lovely

Reasonable priceSpa packages
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly, great, relaxing services, will return.

Great priceSpa packagesSkin treatments
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent massage and facial. Would highly recommend!

Spa packages
HopeLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love my Spa day and so did my Husband. I highly recommend Skincare Lounge SPA. Everyone so nice and treated us like royalty. Must Go!!!

Great priceSpa packages
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Great priceSpa packages
Breanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceSpa packagesMassage
kali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceSpa packages
StephanieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Spa packages
Marina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceSpa packagesFacialMassage therapy
pennehLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceSpa packagesSkin treatmentsFacial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Facial78—
Skin treatments58$128–$172
Massage49—
Spa packages42—
Massage therapy22—
Body waxing8—
Hydrotherapy3—
Body wraps2—

Compare with