General contractor · El Paso, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%69+18Value 15%87+13.2Craft & service penalty90−1Experts Score= 81Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 31 deck contractorsiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★29 Google reviews · 15 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Sky Custom Construction holds a 4.9 Google rating from 29 reviews, with the owner responding to 79% of feedback. Customers frequently praise the company for punctuality, clear communication, fair pricing, and thorough cleanup after projects like plumbing repairs, roofing, and bathroom remodels. One recurring criticism involves a lack of response to follow-up inquiries regarding a failed weatherstripping job, though most reviewers highlight the team's professionalism and reliability.
Google rating: 4.9 out of 5 from 29 reviews (97% five-star).
Reviews on this page: 29 Google reviews (28 with written comments, 6 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: August 13, 2026.
Service: Deck Contractor serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other deck contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Sky Custom ConstructionDeck Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sky Custom Construction: 87/100 on this factor. Category median: 83.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sky Custom Construction: 69/100 on this factor. Category median: 75.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sky Custom Construction: 90/100 on this factor. Category median: 88.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sky Custom Construction: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sky Custom Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
4.9of 5
5 stars2897%
4 stars00%
3 stars00%
2 stars13%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise72100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1724%
Quality & results1217%
Would recommend1217%
Price & value1014%
Honesty & trust811%
Speed & response710%
Communication68%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The work was very professionally done and the replacement heater was installed.”
“i highly recommend Sky Customer Construction for a thorough and professional job at a very reasonable price!”
“I will gladly hire them again and would recommend them to anyone.”
“The team was very knowledgeable and explained with detail giving us the best and most affordable options on replacing our home water heater.”
“This is an extremely hard working and honest family.”
“I sent him a video of the water leakage and was quickly assured he would dispatch someone right away.”
“The area was left clean and the repairman was very understanding and explained how this happens.”
People customers mention
Remodeling7 reviews
Caleb5 reviews
Arturo4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sky Custom Construction for 5 kinds of job. Pick one to see what they paid and said.
Susan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently had an emergency at my home with a hot water heater leak. I called Arturo at approximately 5:30 am and advised of the situation. I sent him a video of the water leakage and was quickly assured he would dispatch someone right away.
The work was very professionally done and the replacement heater was…
John9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Sky Custom Construction has done several projects for me and have always done an excellent job. This job was to replace several pipes that had broken in an upstairs bathroom. It was an unexpected project but Arturo, Caleb and Elijah came through and have the bathroom looking better than before. Thank you!
Great priceGeneral construction
Andy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Definitely a five star service by Sky Custom Construction company. The team was very knowledgeable and explained with detail giving us the best and most affordable options on replacing our home water heater. They were fast yet efficient and did great, clean work. They kept the area clean and were very respectful. We…
JavierLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
I am a retired veteran on a fixed income. This was our 3rd project together. They came in and gave me a fair estimate. They also started work on project which was behind walls and gave them a few problems. They overcame it and the project came out perfect. I will gladly hire them again and would recommend them to anyone. Thank you Caleb, Arturo and crew.
Yaraset10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Caleb and his dad are amazing. Super professional, detailed, and reliable. They’ve handled plumbing work in my older home and installed a new water boiler, and everything was done perfectly. Highly recommend.
Daniel8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Sky Custom Construction LLC did an outstanding job on my bathroom remodel and other home projects. Their pricing was very reasonable, and their professionalism stood out from day one. The team was clean, detailed, and respectful of my home covering carpets, keeping the work area tidy, and even deep cleaning…
I recently had an emergency at my home with a hot water heater leak. I called Arturo at approximately 5:30 am and advised of the situation. I sent him a video of the water leakage and was quickly assured he would dispatch someone right away.
The work was very professionally done and the replacement heater was installed. The area was left clean and the repairman was very understanding and explained how this happens.
i highly recommend Sky Customer Construction for a thorough and professional job at a very reasonable price! Thanks a million!!!!!
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair
John Ditlevson9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Sky Custom Construction has done several projects for me and have always done an excellent job. This job was to replace several pipes that had broken in an upstairs bathroom. It was an unexpected project but Arturo, Caleb and Elijah came through and have the bathroom looking better than before. Thank you!
Price assessment: Great price
Services: General construction
Response from the owner · 2 years ago
Thank you John, we enjoyed doing business with you and are ready for the next project!
Andy Gonzalez6 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Definitely a five star service by Sky Custom Construction company. The team was very knowledgeable and explained with detail giving us the best and most affordable options on replacing our home water heater. They were fast yet efficient and did great, clean work. They kept the area clean and were very respectful. We will definitely be contacting them for any future work needed. Hats off to Caleb, Arturo, and the other young gentleman.
Javier OcasioLocal Guide · 23 reviewsiTotal number of Google reviews Javier has written across all businesses on Google Maps, not just this one.
I am a retired veteran on a fixed income. This was our 3rd project together. They came in and gave me a fair estimate. They also started work on project which was behind walls and gave them a few problems. They overcame it and the project came out perfect. I will gladly hire them again and would recommend them to anyone. Thank you Caleb, Arturo and crew.
Response from the owner · 2 years ago
Thank you Mr. Ocasio. Looking forward in helping you in your next project.
Yaraset Fabela10 reviewsiTotal number of Google reviews Yaraset has written across all businesses on Google Maps, not just this one.
Caleb and his dad are amazing. Super professional, detailed, and reliable. They’ve handled plumbing work in my older home and installed a new water boiler, and everything was done perfectly. Highly recommend.
Daniel Munoz8 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Sky Custom Construction LLC did an outstanding job on my bathroom remodel and other home projects. Their pricing was very reasonable, and their professionalism stood out from day one. The team was clean, detailed, and respectful of my home covering carpets, keeping the work area tidy, and even deep cleaning afterward. The owner and his son ensured every detail met a high standard. I highly recommend them and will continue using them for all future projects.
Response from the owner · Edited 10 months ago
It was a pleasure doing business with you! 😇😊 We enjoyed your project so much! Thank You!!
allen schwartz9 reviewsiTotal number of Google reviews allen has written across all businesses on Google Maps, not just this one.
Sky Remodeling is a fantastic company for all construction needs! No matter how small or large, they get it done. For me personally, knowing the family behind the work means so much. This is an extremely hard working and honest family. They not only did a lot of work on my home, but have become my close friends. Arturo, Caleb and Nathan are outstanding people!!!!
Response from the owner · 2 years ago
Thank you Allen! We truly appreciate you and your friendship
Diego Ramos5 reviewsiTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
From start to finish, they were professional, punctual, and tidy. The quality of the workmanship is top-notch, and they explained every step so I knew exactly what to expect. Fair pricing, great communication, and they treated my home with care. I’d hire them again in a heartbeat and highly recommend them to anyone needing reliable services.
Suzanne3 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
These guys are reliable and do a great job. Bonus -- they are all very friendly and it's a family business, which is very nice to see. Highly recommend!
Response from the owner · a year ago
Thank you so much Suzanne, it's always a pleasure doing business with you!
Elijah Lopez5 reviewsiTotal number of Google reviews Elijah has written across all businesses on Google Maps, not just this one.
Sky Custom Construction remodeled our entire Bathtub, after not only identifying, but also repairing an underground leak we had. Very professional, very neat, and very punctual as to what needed to be done and when. I now get to enjoy my new bathtub! Will continue using Sky Custom Construction.
