Roofing contractor · Westminster, CO · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 90 roofing contractorsiPosition by Experts Score among all companies we track in this category. · better than 38%
5.0★★★★★298 Google reviews · 23 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
$20ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers report that Sky Manor Roofing & Exteriors provides detailed bids, competitive pricing, and efficient roof replacements, often completing work within one or two days. Recurring themes include punctuality, thorough site cleanup, and responsive communication throughout the project lifecycle, including assistance with insurance claims and real estate transactions. However, some low-star reviews criticize the company for ignoring no-solicitation requests, failing to deliver quotes promptly, and leaving significant debris on the property after job completion.
Google rating: 5.0 out of 5 from 298 reviews (98% five-star).
Reviews on this page: 298 Google reviews (280 with written comments, 12 with photos).
Owner responses: the business replied to 67% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyRoofing Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sky Manor Roofing & Exteriors: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sky Manor Roofing & Exteriors: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sky Manor Roofing & Exteriors: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sky Manor Roofing & Exteriors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sky Manor Roofing & Exteriors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sky Manor Roofing & Exteriors: 67/100 on this factor. Category median: 100.B
67
Bar = this company · dark tick = category median.
Star ratings
298 Google reviews we collected
5.0of 5
5 stars29398%
4 stars10%
3 stars21%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 280 written reviews
97%praise
Praise68497%
Complaints183%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2261%
Reasonable1439%
Overpriced00%
Not sure00%
$20k+96% vs typical roofing contractors
Middle half of what 24 customers paid ($9.1k–$24k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14120%
Speed & response13019%
Would recommend12217%
Quality & results11617%
Communication9614%
Honesty & trust609%
Price & value375%
What customers talk about
We read 280 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable, easy to communicate with and trustworthy.”
“They responded quickly, visited the home and provided a detailed bid, followed through on their pricing and timing and it was a seamless replacement.”
“My biggest issues with contractors is unforeseen/unexplained costs, avoidable delays, and poor communication.”
“We would recommend Sky Manor Roofing & Exteriors to anyone.”
“Can't recommend them enough for roofing or exterior needs.”
“Matt Lort is incredibly detail oriented, prompt, proactive, and a great problem solver and communicator.”
“We had a new roof installed by Sky Manor Roofing & Exteriors to replace a hail damaged roof.”
“Great communication and they were quick working around some nasty weather.”
“I’ve been ghosted.”
“He's honest and professional throughout the entire process.”
“Had solid communication along the way, finished quickly and for a fair price”
People customers mention
Nicola20 reviews
Jake19 reviews
Soto13 reviews
Ben12 reviews
Mark11 reviews
Charles10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sky Manor Roofing & Exteriors for 8 kinds of job. Pick one to see what they paid and said.
CCyndiLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great experience with this company. Great communication and they were quick working around some nasty weather. They got the old roof off and new roof on and inspected in 2 days! It's been raining ever since with no issues. Love the new roof and it was affordable.
KKimberly6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had the pleasure of meeting Ben Rosi while he was helping arranging roof replacements for 2 of my neighbors two years ago. At the time, my roof was not covered and Ben was so knowledgeable and helpful I knew when a hail storm rolled through again he was the one to call. Ben makes this process so incredibly easy,…
Paid $5,000–10,000Great priceSliding glass door installation & replacementGutter repairsWindow installation
JJames2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I cannot say enough good, professional and personal, things about Ben Rossi. He’s been to my house twice for roof inspections. He’s written 2 extensive reports on the condition, as well as pointed out clear discrepancies with incorrect assessments by unqualified people. He saved thousands of dollars of work because…
CCaleb6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chuck from Sky Manor really took care of my parent's roof. He's honest and professional throughout the entire process. Made the entire process really smooth and stress free. Highly recommended!
LLinda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
These guys are great Henry Francis really did a professional well informed job. The team with Martin as crew chief was very professional and knowledgeable as well. I will be sending ing folks your way. Thank you so much.
Paid $20,000–25,000Great priceRoof installation
SStacyLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We had a new roof installed by Sky Manor Roofing & Exteriors to replace a hail damaged roof. They arrived on time, worked quickly to get the new roof put on and then cleaned everything up very well. We are very happy with the work that they did and their communication with us throughout the process. We would…
Sky Manor was great. They responded quickly, visited the home and provided a detailed bid, followed through on their pricing and timing and it was a seamless replacement. Pricing was very competitive as well. This was for a real estate transaction so it provided comfort to not have to worry about any issues surrounding the roof replacement.
C
Cyndi ViallLocal Guide · 10 reviewsiTotal number of Google reviews Cyndi has written across all businesses on Google Maps, not just this one.
Great experience with this company. Great communication and they were quick working around some nasty weather. They got the old roof off and new roof on and inspected in 2 days! It's been raining ever since with no issues. Love the new roof and it was affordable.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof installation
A
Amanda Parham4 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
We had a very positive experience working with Sky Manor Roofing. Jason was our main contact- he’s amazing! Very knowledgeable, easy to communicate with and trustworthy. Our roof took exactly one day! They were extremely efficient and cleaned the site really well. I had several bids and Sky Manor was the best all around. I’d definitely recommend to anyone!
K
Kimberly Hanson6 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
I had the pleasure of meeting Ben Rosi while he was helping arranging roof replacements for 2 of my neighbors two years ago. At the time, my roof was not covered and Ben was so knowledgeable and helpful I knew when a hail storm rolled through again he was the one to call. Ben makes this process so incredibly easy, he takes all the trouble out of troubleshooting. I have a beautiful new roof, gutters and windows thanks to him!
I cannot say enough good, professional and personal, things about Ben Rossi. He’s been to my house twice for roof inspections. He’s written 2 extensive reports on the condition, as well as pointed out clear discrepancies with incorrect assessments by unqualified people. He saved thousands of dollars of work because he knows his job. I’d recommend him with 6 stars.
Price assessment: Great price
Price: $1–5,000
Services: Roof inspection, Roof repair
A
Amanda Dawson1 reviewiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
As a commercial property manager, I work with roofers daily - few in my 20 year career have impressed me as much as Sky Manor. Matt Lort is incredibly detail oriented, prompt, proactive, and a great problem solver and communicator. I highly recommend this team.
Hi Amanda, thank you for the kind review. Matt Lort is a fantastic project manager that values attention to detail, communication, and proactivity. We are so glad Sky Manor could go above and beyond your expectations.
C
Caleb Kang6 reviewsiTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Chuck from Sky Manor really took care of my parent's roof. He's honest and professional throughout the entire process. Made the entire process really smooth and stress free. Highly recommended!
Price assessment: Great price
Price: $15,000–20,000
Services: Roof installation, Roof damage repair
Response from the owner · a month ago
Hi Caleb, thank you for the review and for recommending us! We are happy to help for any and all of your roofing needs!
K
Kimberly Mitchell4 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Very happy with the quick inspection and repair for our roof. They got out here quickly and completed a small project required for Sale within a few days of contacting them. The quote was spot on and reasonably priced. Nicola was great at getting my invoicing squared away. He made sure it was updated immediately to prevent delays with our closing.
Response from the owner · a month ago
Hi Kimberly, we are happy to have provided a quick and seamless roofing repair. We are here for any and all of your roofing needs, just give us a call!
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Pj McGovern2 reviewsiTotal number of Google reviews Pj has written across all businesses on Google Maps, not just this one.
