Repair service · Fort Lauderdale, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Momentum penalty99−0.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 22 door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.8★★★★★666 Google reviews · 24 photos
92%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Sliding Doors Pro – Sliding Door & Window Repair at a glance
Customers frequently praise the company for punctual arrivals, efficient one-visit repairs, and transparent pricing that matches initial quotes. Technicians are described as professional, courteous, and knowledgeable, often providing maintenance advice and communicating effectively throughout the process. However, some low-star reviews cite unresolved repair issues, missed appointments, and allegations of property damage or unresponsiveness regarding refunds.
Google rating: 4.8 out of 5 from 666 reviews (92% five-star).
Reviews on this page: 666 Google reviews (576 with written comments, 26 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Door Repair Service serving Fort Lauderdale, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
This companyDoor Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sliding Doors Pro – Sliding Door & Window Repair: 79/100 on this factor. Category median: 96.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sliding Doors Pro – Sliding Door & Window Repair: 69/100 on this factor. Category median: 97.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sliding Doors Pro – Sliding Door & Window Repair: 84/100 on this factor. Category median: 99.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sliding Doors Pro – Sliding Door & Window Repair: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sliding Doors Pro – Sliding Door & Window Repair: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
666 Google reviews we collected
4.8of 5
5 stars61692%
4 stars152%
3 stars81%
2 stars41%
1 star233%
Praise vs complaints
Phrases our text analysis found in 576 written reviews
97%praise
Praise1,13597%
Complaints333%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price28%
Reasonable2077%
Overpriced00%
Not sure415%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude27624%
Quality & results24821%
Speed & response24721%
Would recommend18716%
Price & value11110%
Communication575%
Honesty & trust424%
What customers talk about
We read 576 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They show up on time, do the job in a timely manner, do what they promise and are courteous and meticulous in their work.”
“This company is so unprofessional.”
“I also wanted to thank David for doing an excellent job.”
“Beware Stay Away, don't waste your time in choosing this company - Absolutely, the worst.”
“Pompano Beach Sliding Glass Door Repair showed up on time, did the work in one visit, and charged what they quoted.”
“10/10 rating from me, and I will be recommending to friends and family who need any sliding doors or window repairs in the future.”
“WOULD NOT RECOMMEND UNLESS YOU LIKE GETTING RIPPED OFF”
“He arrived 10 minutes before the scheduled time, carefully assessed the problem, provided a fair estimate, and completed the entire repair in a single visit.”
“Way over priced ripped me off for 525 bucks for less than 30 dollars worth of parts and 20 minutes of work.”
“Excellent communication, professional, and very respectful of our home.”
“We are severely disappointed in the lack of communication.”
“Reliable, professional, good workmanship, personable five stars”
“He started telling me that he does not trust me and argued with me.”
People customers mention
Leo28 reviews
Daniel16 reviews
David13 reviews
Eric9 reviews
Pros9 reviews
Gili7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sliding Doors Pro – Sliding Door & Window Repair for 2 kinds of job. Pick one to see what they paid and said.
LW5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Leo, John and Mike did a great job.
They show up on time, do the job in a timely manner, do what they promise and are courteous and meticulous in their work.
Excellent company to work with.
Martin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Brought them in for a repair job. Pompano Beach Sliding Glass Door Repair showed up on time, did the work in one visit, and charged what they quoted. Wore shoe covers inside, little thing but I noticed. Simple and honest.
AlexisLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our sliding glass door hasn’t rolled smoothly since we bought our home 3 years ago, and I finally got tired of dealing with it! I reached out and Leo was able to come out shortly after to replace the wheels and locks. He was great from start to finish! Excellent communication, professional, and very respectful of…
Merlande2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would like to specially thank Karen for her excellent customer service skills. Each time I called she was able to get back to me on a timely manner. I also wanted to thank David for doing an excellent job. Although I was added to his schedule at last minute.
Nicola7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The experience was great from start to finish. Daniel at the office was extremely responsive. He returned my calls answered my questions all in a timely manner. The time given for installation was the time that the technician David was there. He also kept me informed of his ETA on the day of the job eliminating…
Mark5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
David did a great job and got all my doors working properly. He even spent time to show me how to maintain the doors going forward. Overall great experience
Thank you, Berakah Painting Inc, for the 5-star recommendation. We’re glad our team provided quick, great sliding door and window repair. Sliding Doors Pro proudly serves South Florida, including Miami and Boca Raton. Please call or WhatsApp us at (888) 828-7998 for any future needs.
Cesar EngrobaLocal Guide · 25 reviewsiTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
Thank you, Cesar, for the kind five-star review. We’re delighted our team was punctual and provided excellent sliding door and window repair that met your expectations. Sliding Doors Pro proudly serves South Florida, including Miami and Fort Lauderdale. Please call or WhatsApp us at (888) 828-7998 for any future sliding door or window needs.
LW5 reviewsiTotal number of Google reviews LW has written across all businesses on Google Maps, not just this one.
Leo, John and Mike did a great job.
They show up on time, do the job in a timely manner, do what they promise and are courteous and meticulous in their work.
Excellent company to work with.
Response from the owner · 4 days ago
Thank you, LW, for the wonderful review. We’re pleased Leo, John and Mike were punctual, courteous and meticulous while completing your sliding door and window repair. Sliding Doors Pro proudly serves South Florida, including Delray Beach and Fort Lauderdale, so please call or WhatsApp us at (888) 828-7998 for future needs.
Martin Gabela1 reviewiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Brought them in for a repair job. Pompano Beach Sliding Glass Door Repair showed up on time, did the work in one visit, and charged what they quoted. Wore shoe covers inside, little thing but I noticed. Simple and honest.
Response from the owner · a week ago
Thank you, Martin, we appreciate you taking the time to share this. We’re glad our Pompano Beach team arrived on time, completed the sliding glass door repair in one visit, and kept things clean with shoe covers. Sliding Doors Pro proudly serves South Florida, including Pompano Beach and Fort Lauderdale. Please call or WhatsApp us at (888) 828-7998 for any future sliding door or window needs.
Alexis MeshelLocal Guide · 11 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Our sliding glass door hasn’t rolled smoothly since we bought our home 3 years ago, and I finally got tired of dealing with it! I reached out and Leo was able to come out shortly after to replace the wheels and locks. He was great from start to finish! Excellent communication, professional, and very respectful of our home. He even offered to take his shoes off before coming inside and made sure to clean up after himself, which I really appreciated. It’s the little things that make a difference! Our door slides so much better now. Highly recommend Leo and his team!
Response from the owner · a week ago
Thank you, Alexis, for the wonderful review. We’re so glad Leo could replace the wheels and locks and that your door now slides much better. We appreciate your note about his communication and care for your home. Sliding Doors Pro proudly serves South Florida, including Miami and Fort Lauderdale. For future sliding door or window needs please call or WhatsApp us at (888) 828-7998.
Merlande Richard2 reviewsiTotal number of Google reviews Merlande has written across all businesses on Google Maps, not just this one.
I would like to specially thank Karen for her excellent customer service skills. Each time I called she was able to get back to me on a timely manner. I also wanted to thank David for doing an excellent job. Although I was added to his schedule at last minute.
Response from the owner · a week ago
Thank you, Merlande, for your kind review. We appreciate Karen’s timely communication and are glad David could step in and do excellent work despite the last-minute scheduling. Sliding Doors Pro proudly serves South Florida, including Fort Lauderdale and Boca Raton. Please call or WhatsApp us at (888) 828-7998 for any future sliding door and window repair needs.
Nicola E.7 reviewsiTotal number of Google reviews Nicola has written across all businesses on Google Maps, not just this one.
The experience was great from start to finish. Daniel at the office was extremely responsive. He returned my calls answered my questions all in a timely manner. The time given for installation was the time that the technician David was there. He also kept me informed of his ETA on the day of the job eliminating the uncertainty we sometimes consider the norm with businesses. He also came out on a Sunday which worked great with my schedule., and he did an excellent job with the repair.
Thank you Sliding Glass Door Pro, you will definitely be getting more business and recommendations to friends and family from me.
Response from the owner · 2 weeks ago
Thank you, Nicola, for the wonderful review. We are glad Daniel’s responsiveness and David’s on time Sunday visit made your installation and repair smooth and worry free. Sliding Doors Pro proudly serves South Florida, including Miami and Fort Lauderdale. Please call or WhatsApp us for future sliding door or window needs at (888) 828-7998.
susana abbo7 reviewsiTotal number of Google reviews susana has written across all businesses on Google Maps, not just this one.
Great experience. Prompt and very professional service
Response from the owner · 2 weeks ago
Thanks so much, Susana. We appreciate your kind words about our prompt, professional service and are glad your sliding door and window repair went smoothly. Sliding Doors Pro proudly serves South Florida, including Miami and Fort Lauderdale. For future sliding door or window needs, please call or WhatsApp us at (888) 828-7998.
Mark Walsh5 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
David did a great job and got all my doors working properly. He even spent time to show me how to maintain the doors going forward. Overall great experience
Response from the owner · 2 weeks ago
Thanks, Mark. We appreciate that David restored your sliding doors and took the time to show you maintenance tips. Sliding Doors Pro proudly serves South Florida, including Delray Beach and Fort Lauderdale. Please call or WhatsApp us for future sliding door or window needs at (888) 828-7998.
Jad Shor9 reviewsiTotal number of Google reviews Jad has written across all businesses on Google Maps, not just this one.
Great service Dor is a great professional I love dealing with him
Response from the owner · 3 weeks ago
Thank you, Jad, for the wonderful review. Dor will be happy to hear you enjoyed working with him. We are glad our sliding door and window repair service met your expectations. Sliding Doors Pro proudly serves South Florida, including Miami and Coral Springs. Please call or WhatsApp us for future sliding door or window needs at (888) 828-7998.
