Experts Reviews · Company report
Slo Steam Carpet & Tile Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Slo Steam Carpet & Tile Cleaning

San Luis Obispo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 46 interior cleaning services · 4.9★ from 715 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Slo Steam Carpet & Tile Cleaning is better than 91% of interior cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 90% of interior cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Slo Steam Carpet & Tile Cleaning is better than 94% of interior cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 81% of interior cleaning services.A
81

Reviews for your job

Customers hired Slo Steam Carpet & Tile Cleaning for 8 kinds of job.

Slo Steam Carpet & Tile Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11

All 41 Google reviews tagged “Area rug cleaning” · showing 40

DeniseLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We've had SLO Steam before, and that is why we chose them again! Great job! My Lab got so nervous from all the illegal fireworks on July 4th he threw up on the rug. After spending an hour trying to clean it and having no success, I called SLO Steam and they made our rugs look and smell like new again. Another…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Ilene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had an emergency with a pet soiling my carpet and slo steam carpet cleaners were here by 2 pm. Super job and solved the issue very professionally. Price was reasonable too.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great service

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the best! Last night our dog made a huge mess all over the kids room. This morning I called Will and by 3p Kris was at our house. He did an amazing job and the carpets are clean and smell fresh! We have used SLO Steam a few times now and every time they have done an excellent job. They are…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpet is fresh and looks like new! Thank you SloSteam. Excellent job.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Cassie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kris was amazing. My appointment was for 3, but he had a cancelation so called to ask if he could come earlier; it worked out perfectly. I'm a life- time customer of SLO Steam! Thank you.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician arrived on time, was able to get out all of the stains in our carpet. The technician was courteous and mindful of not damaging walls etc especially on our stairs. I would use this company again. The price was very reasonable

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality
EmilyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I booked the day before using the online system. It was fast and easy, and the cleaner arrived and did an efficient and professional job. I got area rug cleaning and they look great! Since I booked on such short notice and for a time later in the day, the cleaner was a little late since he had other jobs before,…

Area rug cleaning+ Value
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient! Area rugs and couch look amazing! Highly recommend.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Will and his team. They are always on time, courteous, and professional.

Area rug cleaningGeneral carpet cleaning
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cleaned couches and area rug

Area rug cleaningService not listed+ Responsiveness+ Punctuality+ Quality
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Slo steam for years and they are the best! They are super responsive when trying to book an appt and very reliable. Their work is top notch and somehow they get our gross carpets looking fresh afterwards… which is a miracle bc we have two German shedder dogs and a toddler. A+++

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
RICHARD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

...TWO GREAT GUYS... ...EXCELLENT JOB... ,,,THANK YOU...

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a great experience. Will and his staff are awesome. Showed up on time. Great communication. Fast, and super friendly. So refreshing to experience this level of professionalism. Will definitely use again.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Dick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality service ...recommend highly.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Professionalism+ Value
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

SLOsteam is my go-to company for carpet cleaning! With two dogs and three kids life happens… and my life I mean grossness. Scheduling online is easy and they are fast, fair priced, and professional.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jessie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

SLO Steam is great! It was easy to schedule online, they were on time and did an amazing job. I would highly recommend them and will be using them again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alfredo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend SLO Carpet cleaners! I had been dealing with the same carpet stains for over 5 years and it seemed every time I hired someone to clean my carpets the same stains would come back and worse. It’s been 3 months since SLO Steam cleaned my carpets and I am amazed that the stains haven’t come back. It…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lorén3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work. Quick and such an easy experience.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Second time I’ve used these guys and their great to work with, showed up when they said responsive when I had a question and carpets where super clean even reduced the price once they saw the areas to clean were less . Very happy

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

While recuperating from foot surgery in our living room the dirty area rug screamed for help to be cleaned. I placed a call for cleaning it and got booked immediately. They fit me into their schedule that same day. My husband and I have cleaned the rug ourselves by using our own rug cleaner and even outside with a…

Area rug cleaningDrapes & curtain cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

SLO Steam was very responsive and completed our services the day after I reached out to them. We are very happy with the quality of their work ... our area rugs and sofa look great!

Area rug cleaningUpholstery cleaningDeep clean+ Responsiveness+ Professionalism
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have three dogs and my carpets were a dirty mess. I was expecting one man to show up to do the cleaning and two came. They were on time and immediately on top of things. I just rent and my carpets haven't looked this good since I moved in about 10 years ago. I have had some bad experiences with other carpet…

Area rug cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Choose SLO STEAM! Their professionals are thorough, efficient and courteous. Their knowledge of pet concerns and the proper products to address these problems is extensive. I definitely recommend this company and I will call again. Thank you SLO STEAM!!!!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Natale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I wish I could give 7 stars for the quality and customer service. My carpet once again match the curtains.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning
Alaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

I am really not satisfied of the service that will provided to us.

Area rug cleaningDrapes & curtain cleaningUpholstery cleaning− Responsiveness− Professionalism
melinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Professionalism
holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Annie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Zhongyuan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness
marjorie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Quality
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Donna5 years ago★★★★★

Rating only, no written review.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
J5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
AmberLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (1 more) →

Price

$274+11% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning134$170–$310
Carpet steam cleaning64$170–$347
Pet stain & odor removal54—
Upholstery cleaning48$164–$310
Area rug cleaning41$131–$366
Deep clean11$271–$497
Drapes & curtain cleaning4—
Mattress cleaning2—

Compare with