Experts Reviews · Company report
Slo Steam Carpet & Tile Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Slo Steam Carpet & Tile Cleaning

San Luis Obispo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 46 interior cleaning services · 4.9★ from 715 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Slo Steam Carpet & Tile Cleaning is better than 91% of interior cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 90% of interior cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Slo Steam Carpet & Tile Cleaning is better than 94% of interior cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 81% of interior cleaning services.A
81

Reviews for your job

Customers hired Slo Steam Carpet & Tile Cleaning for 8 kinds of job.

Slo Steam Carpet & Tile Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.134
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 134 Google reviews tagged “General carpet cleaning” · showing 20

DeniseLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We've had SLO Steam before, and that is why we chose them again! Great job! My Lab got so nervous from all the illegal fireworks on July 4th he threw up on the rug. After spending an hour trying to clean it and having no success, I called SLO Steam and they made our rugs look and smell like new again. Another…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used SLO Steam multiple times and every time they do an exceptional job!

General carpet cleaning+ Quality
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great customer service. Quality job done. Reasonable priced. Will continue to use SLO Steam Carpet Cleaning in the future.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

What a great job very professional very reasonable removed all the stains I would recommend to anyone who needs a professional courteous good job

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have an older dog; doggie accidents. 😬 Will has protein spot cleaner, my 20+ year old bedroom carpet looks amazing. Thank you!

Deep cleanGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality
Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great service

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

SLO Steam and Clean is our first choice for carpet cleaning! They do a great job and are very professional! They are #1 for our properties at SLO Realty and Property Management!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpet is fresh and looks like new! Thank you SloSteam. Excellent job.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician arrived on time, was able to get out all of the stains in our carpet. The technician was courteous and mindful of not damaging walls etc especially on our stairs. I would use this company again. The price was very reasonable

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality
ChristinaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great, was communicative day of as they had a cancellation and he called to see if I wanted to move the appt up. I couldn't but glad I had the option! Showed up right on time, was pretty quick. I forgot to have him do the carpet in the closet, I called him after he had packed up and left and he came back to finish! Thanks Chris!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
VanesaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was a bit of miscommunication at first but it all worked out great. Kris Lewelling is who came to clean the carpet. He was super nice and friendly. The carpets smelled really good and he took out 3 big stain in one of the rooms. He did a fantastic job cleaning my carpet. I would definitely recommend this company.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very timely, great communication (I appreciated the emails and texts), professional and a good price. I will definitely use them again!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

San Luis Obispo Realty and Property Management recommends SLO Steam and Carpet Clean! They are our first choice when it comes to carpet cleaning as they do such an amazing job. The staff is very professional and friendly and always go above and beyond to deliver great results! Highly recommend!!!!!!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He arrived a little early. He was kind and respectful. He did a fine, efficient job in less than an hours

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time did a professional job on two story home.

General carpet cleaning+ Value
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Will and his team. They are always on time, courteous, and professional.

Area rug cleaningGeneral carpet cleaning
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
MeganLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have four dogs and two kids Amazing cleaning! Very professional Carpet looks new

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality
toddLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great experience with SLO Steam. I liked the fact that I could do the order online so I knew in advance what the price was going to be, and I could schedule online. I changed my appointment without much notice, and they were easy to communicate with and they accommodated my request with no problems. They arrived on time and did a great job.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (114 more) →

Price

$274+11% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning134$170–$310
Carpet steam cleaning64$170–$347
Pet stain & odor removal54—
Upholstery cleaning48$164–$310
Area rug cleaning41$131–$366
Deep clean11$271–$497
Drapes & curtain cleaning4—
Mattress cleaning2—

Compare with