Experts Reviews · Company report
Slo Steam Carpet & Tile Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Slo Steam Carpet & Tile Cleaning

San Luis Obispo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 46 interior cleaning services · 4.9★ from 715 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Slo Steam Carpet & Tile Cleaning is better than 91% of interior cleaning services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 90% of interior cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Slo Steam Carpet & Tile Cleaning is better than 94% of interior cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Slo Steam Carpet & Tile Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Slo Steam Carpet & Tile Cleaning is better than 81% of interior cleaning services.A
81

Reviews for your job

Customers hired Slo Steam Carpet & Tile Cleaning for 8 kinds of job.

Slo Steam Carpet & Tile Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11

All 54 Google reviews tagged “Pet stain & odor removal” · showing 20

DeniseLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We've had SLO Steam before, and that is why we chose them again! Great job! My Lab got so nervous from all the illegal fireworks on July 4th he threw up on the rug. After spending an hour trying to clean it and having no success, I called SLO Steam and they made our rugs look and smell like new again. Another…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

What a great job very professional very reasonable removed all the stains I would recommend to anyone who needs a professional courteous good job

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have an older dog; doggie accidents. 😬 Will has protein spot cleaner, my 20+ year old bedroom carpet looks amazing. Thank you!

Deep cleanGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the best! Last night our dog made a huge mess all over the kids room. This morning I called Will and by 3p Kris was at our house. He did an amazing job and the carpets are clean and smell fresh! We have used SLO Steam a few times now and every time they have done an excellent job. They are…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful work! Thorough and professional! Very cool guy! Recommend Kris!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

San Luis Obispo Realty and Property Management recommends SLO Steam and Carpet Clean! They are our first choice when it comes to carpet cleaning as they do such an amazing job. The staff is very professional and friendly and always go above and beyond to deliver great results! Highly recommend!!!!!!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He arrived a little early. He was kind and respectful. He did a fine, efficient job in less than an hours

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Chantrelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super professional and incredibly friendly! They made the process easy and were so kind to me. They even came early and were in and out! I’m so happy with what they did. 10/10 definitely recommend!! 😁😁

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
MeganLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have four dogs and two kids Amazing cleaning! Very professional Carpet looks new

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality
StaceyLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great promt service. Friendly people and fair prices . Looks brand new again and you can smell the clean! Thank you , will use this company again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very nice and professional

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Professionalism
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kris was on time, actually a little early. He walked through the house with me, took note of the bad areas. He immediately got to work, and was done in just about an hour. Our carpet looks great!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ErnieLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super professional and prompt, did a killer job and booked me for my next appointment. I have 2 big dogs, 3 cats and 2 teenagers and they made the house look great!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RICHARD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

...TWO GREAT GUYS... ...EXCELLENT JOB... ,,,THANK YOU...

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Camille4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! These guys are awesome. Not only did they do a great job & got out age old stains, but they were super kind and personable.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Quality
kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The guys were on time and super efficient. They went above and beyond for me and even gave me some cleaner to use later on if needed. They were honest about what would come out and what couldn’t and definitely was in it for the customer experience as opposed to making money. Highly recommend!

Carpet steam cleaningPet stain & odor removal+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an amazing job and cleaned the rug three times to remove the stains and odor. They even picked up the large area rug and took it to their shop to work on it. The rug is once again beautiful and odor free.

Pet stain & odor removal
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great job on the carpets and they really made the tile/grout in the bathroom and shower look so much better!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

SLOsteam is my go-to company for carpet cleaning! With two dogs and three kids life happens… and my life I mean grossness. Scheduling online is easy and they are fast, fair priced, and professional.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (34 more) →

Price

$274+11% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning134$170–$310
Carpet steam cleaning64$170–$347
Pet stain & odor removal54—
Upholstery cleaning48$164–$310
Area rug cleaning41$131–$366
Deep clean11$271–$497
Drapes & curtain cleaning4—
Mattress cleaning2—

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